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Bank Call Center Jobs Jobs (NOW HIRING)

Bank Call Center Representative - Evening

Savannah, GA · On-site

$14.50 - $18.75/hr

In this remote call center role, you'll handle a variety of banking inquiries and transactions with professionalism and care, ensuring secure, accurate service while helping clients feel confident ...

Join Our Call Center Team as a Trainee We have a unique opportunity to join our Call Center team as ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

Call Center Manager

Lincoln, RI · On-site

$55K - $102K/yr

Beacon Bank & Trust Department: Call Center Reports to: Sales & Customer Support Manager Status: Exempt Grade: 10 Pay Range: $55,588 - $102,474 Actual compensation within the pay range will be ...

Overview $20.00/hr | Banking Call Center Representative | Shifts: Day, Afternoons and Mid-Day Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services ...

We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

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Bank Call Center Jobs information

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How much do bank call center jobs jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for bank call center jobs in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
What cities are hiring for Bank Call Center Jobs jobs? Cities with the most Bank Call Center Jobs job openings:
Customer Care Representative (Bank Call Center)

Customer Care Representative (Bank Call Center)

FARM BUREAU BANK

San Antonio, TX • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Why Us?

The Farm Bureau Bank team is rooted in service, strong relationships, and meaningful results. We offer financial services that support hardworking individuals who recognize the vital role of farming, ranching, and agriculture across the United States. Beyond traditional banking, we cultivate lasting partnerships, nurture growth, and aim to support rural communities that are often underserved by the banking industry.

Farm Bureau Bank. Not just branches. Roots.

FBB team members enjoy competitive compensation and generous benefits.

  • Affordable Medical, Dental and Vision coverage
  • Outstanding 401k – Employer match up to 5%
  • Paid Volunteer Hours
  • Accrued Paid Time Off (PTO) & Paid Holidays
  • Life Insurance and Long-Term Disability (company paid)
  • Continuing Education Opportunities
  • View all available benefit options at Farmbureau.bank.   

Hiring for an in-person role in San Antonio, Texas only, with potential for hybrid schedule after 90 days.

What you’ll get to do: 

  • Deliver enthusiastic, professional, quality customer service to Farm Bureau partners, members, non-members, and bank personnel.
  • Create a warm and welcoming impression on the phone by demonstrating genuine interest in the customer and in helping them meet their financial needs.
  • Provide customers with accurate information via voice, email, or chat, answering questions, and resolve customer complaints, inquiries, and requests regarding new and current credit card accounts.
  • Outbound customer courtesy calls to notify, educate, and troubleshoot customer inquiries.
  • Maintain a working knowledge of the credit card, lending and deposit products and services offered.
  • Pursue personal development to achieve job proficiency and meets performance goals set within Customer Care Team.
  • Responsible for being familiar with the entire credit card and loan process for consumer and business loans and credit cards.
  • Report any signs of application fraud and identity theft.
  • Gather required customer information, submit applications, and notify underwriting of any risk that the bank may encounter.
  • Cross-train for other products and services.
  • Meet customer service standards set for quality assurance purposes.
  • Flexible to work during Farm Bureau Bank’s hours of operation; regular attendance required.

Education and Experience

  • High school diploma or general education degree (GED) required with some college work preferred.
  • One (1) year customer service or call center experience preferred.
  • Six (6) months or more credit card or banking experience required.
  • Credit and background check will be required.

Farm Bureau Bank is an equal opportunity/affirmative action employer and complies with all applicable federal, state, and local fair employment practices laws. Farm Bureau Bank strictly prohibits and does not tolerate discrimination against team members, applicants, or any other covered persons because of race, color, religion or creed, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and gender identity) age, physical or mental disability, citizenship, veteran status, or genetic information, or any other characteristic protected by applicable federal, state, or local law. All team members and anyone doing business with the Bank (including vendors, clients, and visitors) are prohibited from engaging in unlawful discrimination. This applies to all employment actions, including but not limited to, recruitment, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.