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Banfield Receptionist Jobs (NOW HIRING)

Banfield Pet Hospital

$15 - $18.69/hr

Make a difference for pets, people, and your community-every single day 🐾 At Banfield, our ... As a Client Service Coordinator (Receptionist), you'll be a key part of the hospital team by:

Banfield Pet Hospital

Receptionist

Lombard, IL

$16.93 - $21.63/hr

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and ...

Banfield Pet Hospital

Receptionist

Lombard, IL · On-site

$16.93 - $21.63/hr

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and ...

Banfield Pet Hospital

$15 - $18.69/hr

At Banfield Pet Hospital, our Client Service Coordinators (CSCs) are the first smile our clients ... Previous customer service or receptionist experience preferred. * Veterinary or medical office ...

Banfield Pet Hospital

$15.39 - $19.67/hr

... RECEPTIONIST EXPERIENCE Ability to multi-task- Manages multiple tasks at one time; quickly and ... Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive ...

Banfield Pet Hospital

$15.39 - $19.67/hr

... RECEPTIONIST EXPERIENCE Ability to multi-task- Manages multiple tasks at one time; quickly and ... Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive ...

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Banfield Receptionist information

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How much do banfield receptionist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for banfield receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a Banfield receptionist?

Banfield Receptionists are the front-desk staff members at Banfield Pet Hospital locations. They are responsible for greeting clients and their pets, scheduling appointments, managing patient records, handling phone calls, and assisting with client inquiries. Receptionists also play a key role in ensuring smooth communication between clients and veterinary staff, and may assist with billing or basic administrative duties. Their customer service skills help create a welcoming and efficient environment for both pets and their owners.

What skills and qualifications are needed to be a Banfield receptionist?

To thrive as a Banfield Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Excellent communication, empathy, and the ability to remain calm under pressure help create a welcoming environment for clients and their pets. These skills are crucial for ensuring efficient clinic operations, positive client interactions, and a supportive experience for both pet owners and veterinary staff.

What are common challenges faced by a Banfield receptionist and how can they be managed?

As a Banfield Receptionist, one common challenge is balancing a high volume of client interactions—both in-person and over the phone—while managing administrative tasks such as scheduling appointments and updating patient records. Multitasking and staying organized are essential, as you may need to handle urgent pet situations, assist veterinarians, and address client concerns simultaneously. Building strong communication skills and familiarity with Banfield's systems and protocols can help you manage these demands effectively. Support from your team and ongoing training also play a key role in overcoming day-to-day challenges.

What states have the most Banfield Receptionist jobs?

States with the most job openings for Banfield Receptionist jobs include:

What are popular job titles related to Banfield Receptionist jobs?

For Banfield Receptionist jobs, the most frequently searched job titles are:

Infographic showing various Banfield Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Receptionist (CSC)

Banfield Pet Hospital
Veterinary Services • 10K+ employees
Learn more about Banfield Pet Hospitalexternal

$15 - $18.69/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 1 hour ago

Key responsibilities

  • Create a welcoming and compassionate environment for clients and pets upon their arrival.

  • Schedule appointments, manage patient flow, and check clients in and out efficiently.

  • Answer phones, respond to client questions, educate clients on wellness plans, and handle payments.

Banfield Pet Hospital rating

5.9

Company rating: 5.9 out of 10

Based on 528 frontline employees who took The Breakroom Quiz

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Make a difference for pets, people, and your community-every single day 🐾

At Banfield, our Client Service Coordinators are the heartbeat of the hospital. As the first friendly face and voice our clients experience, you help create a welcoming, compassionate environment where pets and their people feel cared for from the moment they walk through the door.

If you love helping others, thrive in a fast-paced environment, and believe pets deserve the very best care, this role is for you.

As a Client Service Coordinator (Receptionist), you'll be a key part of the hospital team by:

  • Creating a warm, positive first impression for every client and pet

  • Scheduling appointments and managing patient flow to support high-quality care

  • Checking clients in and out efficiently while reviewing services and estimates

  • Answering phones, responding to questions, and educating clients on Banfield wellness plans

  • Handling payments and maintaining accurate medical and client records

  • Supporting veterinarians and technicians to ensure smooth daily operations

  • Advocating for pets and helping clients understand the value of preventive care

EXPERIENCE, EDUCATION AND/OR TRAINING
  • High School Diploma or equivalent required
  • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactivesubstances.
  • One year related experience and with customer service required.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medicalterminology training is preferred

CAPABILITIES EXTENDED

  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.
  • Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
  • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

The pay range for this role is

$15.00 - $18.69 Hourly

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:

  • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

  • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*

  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.

  • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*

  • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*

  • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.

  • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.

  • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.

  • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.

  • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.

  • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*

  • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*

  • Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.

  • Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.

  • Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*

  • Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*

  • Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*

  • Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*

  • Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*

  • Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

What Banfield Pet Hospital employees say

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About Banfield Pet Hospital

Sourced by ZipRecruiter

Banfield Pet Hospital was founded in 1955 and is currently located in Vancouver, WA, US. A leader within the pet healthcare industry, it specializes in providing comprehensive preventive and medical services to pets. Operating more than 1,000 hospitals across the United States and Puerto Rico, Banfield's commitment to top-class care is reflected in its mission - "To treat your pet like family, and you like our own." At the core of Banfield's mission is the belief in quality veterinary care and fostering an environment that promotes responsible pet ownership. The company established the Banfield Foundation in 2015 to further emphasize their commitment to pets, which has since then provided over $8 million in grants to projects that enhance the wellbeing of pets.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Vancouver, WA, US

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