Backup Support Engineer Jobs in Ontario (NOW HIRING)

Company Description

Saatchi & Saatchi is an advertising agency with the belief that creativity, data, media and technology should all work together, and we use that to influence human behavior and drive success for clients. S&S is one of the world's largest agency networks with 114 offices and more than 6000 employees globally. Here in our Toronto office we work with some of the countries most valued brands including Toyota, Buckley's, and Children's Advil, as well as several under the Mondelez banner (Crispers, Oreo, and Chips Ahoy just to name a few). We're an award winning agency in both creativity and effectiveness, so it's really important for us here to convert that innovation and the great ideas into real tangible business results for the organization.

Overview

We are looking for a skilled DevOps Engineer with experience in Adobe Experience Manager (AEM) to join our team. In this role, you will be responsible for designing, implementing, and maintaining the infrastructure, deployment pipelines, and automation processes that support AEM and other CMS platforms. You will collaborate with development teams, system administrators, and other stakeholders to ensure smooth deployment, monitoring, and optimization of CMS environments, helping to drive continuous integration and delivery.

Responsibilities

• AEM Infrastructure Management: Design, deploy, and maintain scalable, secure, and highly available AEM environments across development, staging, and production.
• Automation & CI/CD Pipelines: Build and manage continuous integration and continuous delivery (CI/CD) pipelines to automate the deployment of AEM applications, ensuring minimal downtime and fast, reliable releases.
• Monitoring & Performance Optimization: Implement monitoring, logging, and alerting solutions for AEM and non AEM environments to ensure high availability and performance. Identify and resolve bottlenecks and performance issues.
• Cloud & Containerization: Deploy and manage AEM and other CMS on cloud platforms (AWS, Azure, or Google Cloud) and container orchestration systems such as Docker and Kubernetes.
• Security & Compliance: Implement security best practices for AEM environments, including secure configuration, access management, and vulnerability assessments. Ensure compliance with industry standards and company policies.
• Collaboration & Support: Work closely with AEM developers, system administrators, and other teams to troubleshoot issues, optimize infrastructure, and ensure seamless integration of AEM solutions with other services.
• Infrastructure as Code: Use Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation to manage infrastructure automation and ensure consistency across environments.
• Backup & Recovery: Implement reliable backup and disaster recovery strategies for AEM environments to minimize downtime and data loss.
• Agile & DevOps Practices: Promote and implement DevOps best practices, including automation, continuous improvement, and agile collaboration with development and operations teams.

Qualifications

• 3+ years of experience as a DevOps Engineer or in a related field, with hands-on experience managing AEM environments.
• Strong understanding of Adobe Experience Manager (AEM) architecture, including the author/publisher structure, dispatcher configurations, and AEM optimization techniques.
• Experience with cloud platforms (AWS, Azure, Google Cloud) and containerization using Docker and Kubernetes.
• Expertise in setting up and managing CI/CD pipelines using tools such as Jenkins, GitLab CI, or CircleCI.
• Familiarity with version control systems like Git and repository management best practices.
• Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, or CloudFormation).
• Strong scripting skills (e.g., Python, Bash, or PowerShell) for automating tasks and managing deployments.
• Proficiency in monitoring and alerting solutions such as Nagios, Prometheus, ELK Stack, or New Relic.
• Knowledge of networking, load balancing, and security best practices in cloud and on-premises environments.
• Ability to work in an Agile environment and support development teams with DevOps best practices.

Preferred Qualifications:

• Experience with AEM Cloud Service and AEM as a Cloud-native solution.
• Familiarity with Adobe Marketing Cloud solutions and their integration with AEM.
• Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure DevOps Engineer Expert).
• Experience with disaster recovery and high availability strategies for AEM environments.
• Familiarity with AEM Dispatcher configurations and performance

Additional Information

Saatchi is an equal opportunity employer and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for all stages of the interview and employment process for those with a disability or medical need during any stage of the recruitment process. 

Employment Type: OTHER