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Backroom Receiving Associate Jobs in Michigan (NOW HIRING)

JCPenney

Operations Associate - Oakland Mall

Troy, MI · On-site

Backroom standards: You keep the stockroom safe, clean, and organized . \t * Omnichannel: You will ... and Merchandise Receiving. \t * Merchandise strategy: You take the plans that have been ...

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Backroom Receiving Associate information

What does a backroom receiving associate do?

A Backroom Receiving Associate is responsible for accepting, unpacking, and organizing shipments of merchandise that arrive at a retail store or warehouse. They check deliveries against purchase orders for accuracy, inspect items for damage, and ensure inventory is properly labeled and stored in the correct locations. This role is essential for maintaining an efficient stockroom so that products are easy to find and restock on the sales floor. Backroom Receiving Associates may also assist with inventory counts, returns, and keeping the stockroom clean and organized.

What are the key skills and qualifications needed to thrive as a backroom receiving associate?

To thrive as a Backroom Receiving Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, handheld scanners, and warehouse equipment like pallet jacks is typically required. Dependability, teamwork, and effective communication are important soft skills for staying coordinated with colleagues and meeting deadlines. These skills ensure efficient inventory processing, accurate stock management, and smooth store operations.

What are some common challenges faced by backroom receiving associates, and how can they be managed effectively?

Backroom Receiving Associates often encounter challenges such as managing high volumes of inventory during peak periods and ensuring all shipments are accurately checked and organized under tight deadlines. Staying organized and maintaining clear communication with sales floor teams helps prioritize urgent items and prevent bottlenecks. Developing strong attention to detail and familiarity with inventory management systems can also streamline the workflow, making it easier to track and process items efficiently. Proactively seeking help from supervisors when issues arise can further ensure a smooth operation.

What is the difference between Backroom Receiving Associate vs Stock Clerk?

AspectBackroom Receiving AssociateStock Clerk
CredentialsBasic warehouse or retail experience, may require forklift certificationSimilar, often no formal certification required
Work EnvironmentWarehouse or backroom areas, handling shipments and inventoryRetail store floors or stockrooms, organizing shelves and stock
Employer & IndustryRetail, warehouse, distribution centersRetail stores, supermarkets, department stores

The main difference is that a Backroom Receiving Associate focuses on receiving, inspecting, and processing shipments in the backroom, while a Stock Clerk primarily manages inventory on the sales floor or stockroom. Both roles require similar skills and certifications but differ in their specific responsibilities and work environments.

Backroom Receiving Associate jobs near you
Infographic showing various Backroom Receiving Associate job openings in Michigan as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Operations Associate - Oakland Mall

Troy, MI • On-site

JCPenney
Apparel Manufacturing • 10K+ employees
Learn more about JCPenneyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Perform operations functions such as receiving, unloading, and preparing merchandise for the sales floor.

  • Change pricing and signage on merchandise quickly and accurately.

  • Maintain backroom standards by keeping the stockroom safe, clean, and organized.

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
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  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
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  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
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  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
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  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
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  • Backroom standards: You keep the stockroom safe, clean, and organized .
    • \t
  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
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  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
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  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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