Preferred experience with SPARK Backline functions Employee Benefits & Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and ...
Preferred experience with SPARK Backline functions Employee Benefits & Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and ...
Stagehand - Van Buren
$17.50 - $23/hr
Maintain and secure House Backline, and supplies * Maintain curtains, drapes, risers and other staging items * Assist audio crew with stands, microphones, cables, etc. * Assist lighting crew with ...
Stagehand - Van Buren
$17.50 - $23/hr
Maintain and secure House Backline, and supplies * Maintain curtains, drapes, risers and other staging items * Assist audio crew with stands, microphones, cables, etc. * Assist lighting crew with ...
Stagehand - Van Buren
Phoenix, AZ · On-site
$17.50 - $23/hr
Maintain and secure House Backline, and supplies * Maintain curtains, drapes, risers and other staging items * Assist audio crew with stands, microphones, cables, etc. * Assist lighting crew with ...
Stagehand - Van Buren
Phoenix, AZ · On-site
$17.50 - $23/hr
Maintain and secure House Backline, and supplies * Maintain curtains, drapes, risers and other staging items * Assist audio crew with stands, microphones, cables, etc. * Assist lighting crew with ...
Product Support Manager
Phoenix, AZ · On-site
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Product Support Manager
Phoenix, AZ · On-site
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Product Support Manager
Phoenix, AZ · On-site
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Product Support Manager
Phoenix, AZ · On-site
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Product Support Manager
Phoenix, AZ · On-site
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Product Support Manager
Phoenix, AZ · On-site
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Backline information
See Arizona salary details
$10.53 - $13.20
2% of jobs
$13.20 - $15.86
5% of jobs
$15.86 - $18.53
12% of jobs
$18.85 is the 25th percentile. Wages below this are outliers.
$18.53 - $21.20
51% of jobs
$22.28 is the 75th percentile. Wages above this are outliers.
$21.20 - $23.87
14% of jobs
$23.87 - $26.54
5% of jobs
$26.54 - $29.20
6% of jobs
$29.20 - $31.87
3% of jobs
$31.87 - $34.54
0% of jobs
$34.54 - $37.21
0% of jobs
$37.21 - $39.87
2% of jobs
$10
$22
$39
How much do backline jobs pay per hour?
What does a typical day look like for a Backline technician at a live event?
A typical day for a Backline technician involves arriving at the venue to unload and set up instruments and equipment according to band or artist specifications, conducting sound checks, and ensuring all gear is functioning optimally. During performances, technicians remain on standby to quickly address any technical issues that may arise, such as instrument changes or equipment malfunctions. They also handle tear-down and safely pack gear after the event concludes. This hands-on role requires close coordination with audio engineers, stage managers, and performers to keep the show running smoothly. Adaptability and readiness to manage last-minute changes are key aspects of the job.
What are the key skills and qualifications needed to thrive in the Backline position, and why are they important?
To thrive as a Backline technician, you need a strong understanding of musical equipment setup, maintenance, and troubleshooting, often gained through hands-on experience or relevant technical training. Familiarity with amplifiers, instruments, audio interfaces, and inventory management systems is usually required. Strong problem-solving skills, attention to detail, and effective communication enhance performance in this support-focused role. These skills ensure reliable live event execution and smooth collaboration with performers and production teams.
What is a Backline job?
A Backline job involves setting up, maintaining, and troubleshooting musical equipment for live performances or studio sessions. Backline technicians handle instruments, amplifiers, drum kits, and other gear to ensure they function properly. They work closely with musicians, stagehands, and sound engineers to facilitate smooth performances. This role requires technical knowledge, problem-solving skills, and experience with various musical instruments and equipment.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Job description
- Manage a high volume of inbound email traffic, supplemented with phone contact, to assess customer needs
- Prepare detailed reports, as required, for customers
- Respond to customer inquiries with the intent of providing customer satisfaction, retention, and increasing revenue spend which includes new lanes and services
- Review customer inquiries, problems, requests and suggestions to determine the appropriate solutions and/or responses
- Perform first level root cause analysis
- Arrange for expedited service recovery for shipments, when necessary
- Partner with DHL Sales representatives to develop solutions that address the complex business issues of their customers
- Participate in presentations to customers and Senior DHL Management
- Take rollover inbound calls as needed
- High School Diploma or Equivalent
- 4+ years of experience in a team-based customer service environment and sales experience
- Exceptional customer-focused oral and written communication, problem solving and interpersonal skills; ability to quickly build rapport with both customer base and DHL sales reps
- Proficiency with Microsoft Outlook & Excel, database and web-based applications
- Good time management and prioritization skills
- Proven track record of taking initiative to accomplish tasks in creative ways with a sense of urgency and assertiveness
- Preferred experience with SPARK Backline functions
- Competitive Pay
- Bonus/Incentive Programs
- Retirement Savings - 401K with company match
- Medical, Dental, Vision, well-being programs
- Tuition Reimbursement
- Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
- Paid Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Outstanding training opportunities
About DHL EXPRESS USA
Sourced by ZipRecruiter
Industry
Personal services
Company size
1,001 - 5,000 Employees
Headquarters location
Plantation, FL, US
Year founded
1969