The Customer Backline Core Advisor provides quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to ...
The Customer Backline Core Advisor provides quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to ...
Customer Backline Core Advisor
Tempe, AZ · On-site
The Customer Backline Core Advisor provides quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to ...
Customer Backline Core Advisor
Tempe, AZ · On-site
The Customer Backline Core Advisor provides quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to ...
Stagehand - Van Buren
$17.50 - $23/hr
Maintain and secure House Backline, and supplies * Maintain curtains, drapes, risers and other staging items * Assist audio crew with stands, microphones, cables, etc. * Assist lighting crew with ...
Stagehand - Van Buren
$17.50 - $23/hr
Maintain and secure House Backline, and supplies * Maintain curtains, drapes, risers and other staging items * Assist audio crew with stands, microphones, cables, etc. * Assist lighting crew with ...
Stagehand - Van Buren
Phoenix, AZ · On-site
$17.50 - $23/hr
Maintain and secure House Backline, and supplies * Maintain curtains, drapes, risers and other staging items * Assist audio crew with stands, microphones, cables, etc. * Assist lighting crew with ...
Stagehand - Van Buren
Phoenix, AZ · On-site
$17.50 - $23/hr
Maintain and secure House Backline, and supplies * Maintain curtains, drapes, risers and other staging items * Assist audio crew with stands, microphones, cables, etc. * Assist lighting crew with ...
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Product Support Manager
Phoenix, AZ · On-site
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Product Support Manager
Phoenix, AZ · On-site
Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line * Run the Quarterly Alignment Meetings and Business Review cadence with action ...
Backline information
See Arizona salary details
$10.53 - $13.20
2% of jobs
$13.20 - $15.86
5% of jobs
$15.86 - $18.53
12% of jobs
$18.85 is the 25th percentile. Wages below this are outliers.
$18.53 - $21.20
51% of jobs
$22.28 is the 75th percentile. Wages above this are outliers.
$21.20 - $23.87
14% of jobs
$23.87 - $26.54
5% of jobs
$26.54 - $29.20
6% of jobs
$29.20 - $31.87
3% of jobs
$31.87 - $34.54
0% of jobs
$34.54 - $37.21
0% of jobs
$37.21 - $39.87
2% of jobs
$10
$22
$39
How much do backline jobs pay per hour?
As of Jun 16, 2026, the average hourly pay for backline in Arizona is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $22.64 per hour, depending on experience, location, and employer.
What is a backline tech job description?
A backline tech is responsible for setting up, maintaining, and troubleshooting musical equipment such as amplifiers, drums, and keyboards during live performances. They ensure that all instruments and gear are functioning properly and coordinate with performers and sound engineers. The role often requires knowledge of audio equipment, technical skills, and the ability to work in fast-paced environments.
What is a backline company?
A backline company provides musical equipment and gear, such as amplifiers, drums, and keyboards, for live performances and tours. Backline technicians set up, maintain, and troubleshoot this equipment to ensure smooth shows, often working closely with artists and event organizers.
What does a typical day look like for a Backline technician at a live event?
A typical day for a Backline technician involves arriving at the venue to unload and set up instruments and equipment according to band or artist specifications, conducting sound checks, and ensuring all gear is functioning optimally. During performances, technicians remain on standby to quickly address any technical issues that may arise, such as instrument changes or equipment malfunctions. They also handle tear-down and safely pack gear after the event concludes. This hands-on role requires close coordination with audio engineers, stage managers, and performers to keep the show running smoothly. Adaptability and readiness to manage last-minute changes are key aspects of the job.
What are the key skills and qualifications needed to thrive in the Backline position, and why are they important?
To thrive as a Backline technician, you need a strong understanding of musical equipment setup, maintenance, and troubleshooting, often gained through hands-on experience or relevant technical training. Familiarity with amplifiers, instruments, audio interfaces, and inventory management systems is usually required. Strong problem-solving skills, attention to detail, and effective communication enhance performance in this support-focused role. These skills ensure reliable live event execution and smooth collaboration with performers and production teams.
What jobs pay 2000 a day?
High-paying jobs that can pay around $2,000 a day often include specialized roles such as experienced consultants, senior executives, certain medical specialists, and skilled trades like commercial pilots or construction managers. These positions typically require advanced skills, extensive experience, or professional certifications, and may involve high-pressure environments or irregular schedules.
What is a Backline job?
A Backline job involves setting up, maintaining, and troubleshooting musical equipment for live performances or studio sessions. Backline technicians handle instruments, amplifiers, drum kits, and other gear to ensure they function properly. They work closely with musicians, stagehands, and sound engineers to facilitate smooth performances. This role requires technical knowledge, problem-solving skills, and experience with various musical instruments and equipment.
What are the most mentally draining jobs?
Backline technicians often work in high-pressure environments, such as live concerts or events, requiring quick problem-solving and constant focus. The job can be mentally draining due to irregular hours, technical complexity, and the need to troubleshoot equipment under stress.
What are popular job titles related to Backline jobs in Arizona? For Backline jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Backline jobs in Arizona look for? The top searched job categories for Backline jobs in Arizona are:
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
DHL rating
7.0
Based on 312 frontline employees who took The Breakroom Quiz
32nd of 62 rated delivery companies
Job description
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No. 1 World's Best Workplace™ by Great Place to Work and Fortune Magazine
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today...
The Customer Backline Core Advisor provides quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
Key Accountabilities:
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
Distinguished as No. 1 World's Best Workplace™ by Great Place to Work and Fortune Magazine
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today...
The Customer Backline Core Advisor provides quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
Key Accountabilities:
- Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost, damaged shipments etc.
- Handle all trace enquiries in accordance with service standards and processes.
- Deliver best in class customer service by fulfilling each customer's unique needs while adhering to DHL policies.
- Respond to customer queries regarding information on prices, customs requirements etc.
- Handles customer traces and shipment inquires with the intent of providing customer satisfaction, retention, and/or resolution.
- Relentlessly pursues timely resolution on behalf of the customer.
- Effectively communicates with DHL Network colleagues with focus on stressing a sense of urgency on behalf of the customer.
- Meet all commitments to the customers in terms of follow-up/ongoing communication.
- Manages a variety of databases and web-based programs to document customer issues, responses, and communications.
- Records consistent problem areas.
- May provide functional guidance, advice or training to less experienced Backline Representatives.
- Ability to multi-task as there will be high Inbound customer calls, outbound calls placed to customers, along with receiving and responding to customers via email in a timely manner.
- Liaise with other departments and Operations to address issues on service recovery.
- Confidently and knowledgably handle customer requests/traces while maintaining composure and take all possible actions to resolve issues (without over-committing) to the customers full satisfaction.
- Adhere to existing customer service procedures as outlined in the department or demanding situations. Follow the process of the specific role assign that could be Inbound (receiving calls and updating DHL systems), Outbound (contacting customer on agreed callback time to present update), and Buddy (supporting inbound core or outbound core).
- Maintains effective performance under pressure. Stays positive. •Is highly capable of working in a context of autonomy in a responsible manner.
- Handle any overflow of calls from the Frontline where necessary.
- High school diploma or GED equivalent required.
- 2 years of experience in a Customer Contact Center or Telesales environment in Experience working in teams
- Good oral and written communication, problem solving and interpersonal skills; courteous and clear telephone voice DHL EXPRESS Job Description
- Software skills (Word, Excel, PowerPoint, etc.) (excellent)
- Software skills (DHL Systems, CSV, GEMA, NTPS, CSP, EMT) (excellent)
- Communication skills, spoken and written (excellent)
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
- Competitive Pay
- Bonus/Incentive Programs
- Retirement Savings - 401K with company match
- Medical, Dental, Vision, well-being programs
- Tuition Reimbursement
- Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
- Paid Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Outstanding training opportunities
About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US