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Azure Technical Support Engineer Jobs in Bountiful, UT

Outcode Software

Yardi Support Engineer

Draper, UT · On-site

The Support Engineering Lead at Outcode Software plays a critical leadership role in bridging the gap between technical support, database administration, and product implementation. This position ...

Tech9

Yardi Support Engineer

Draper, UT · On-site

Support Engineering Lead** at Outcode Software plays a critical leadership role in bridging the gap between technical support, database administration, and product implementation. This position ...

Brady

Technical Support Manager

Salt Lake City, UT

Process Engineering & Documentation * Write the Playbook: Design, document, and publish comprehensive SOPs for the technical support desk and printer repair depot. * Streamline Workflows: Identify ...

Anrok, Inc

Technical Support Specialist

Salt Lake City, UT · On-site

$80K - $105K/yr

Work closely with the Technical Solutions Engineering team to expand the resolution rate of Technical Support * Develop and improve technical support documentation both internally and in our help ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Provide advanced technical support for enterprise network infrastructure, including routers ... Microsoft Azure certification * Familiarity with ITIL, incident management, change management, or ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Provide advanced technical support for enterprise network infrastructure, including routers ... Microsoft Azure certification * Familiarity with ITIL, incident management, change management, or ...

ABB

VFD Technical Support Specialist

UT · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...

MRIoA

Senior Azure Cloud Engineer (Remote)

Salt Lake City, UT · On-site +1

$54 - $72/hr

Beyond technical leadership, you will mentor and guide the Systems Administration and Information ... Support the Manager of IT & IS on cloud strategy, architecture roadmap, and platform investment ...

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All JobsAzure Technical Support Engineer JobsAzure Technical Support Engineer Jobs in Bountiful, UT

Azure Technical Support Engineer information

See Bountiful, UT salary details

$35.4K

$74.5K

$112.6K

How much do azure technical support engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for azure technical support engineer in Bountiful, UT is $74,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $92,900.00 per year, depending on experience, location, and employer.

Yardi Support Engineer

Draper, UT • On-site

Outcode Software
Software Development • 11 - 50 employees
Learn more about Outcode Softwareexternal

Full-time

Re-posted 6 days ago

Key responsibilities

  • Lead product implementation and provisioning cycles for property onboarding, ensuring scope, quality, and timelines are met.

  • Serve as a primary point of contact for technical escalations and manage Yardi integrations, APIs, and ETL processes.

  • Write Microsoft SQL queries, build custom Yardi reports (YSR), and resolve critical technical blockers in SaaS environments.

Job description

Description:

The Support Engineering Lead at Outcode Software plays a critical leadership role in bridging the gap between technical support, database administration, and product implementation. This position requires deep expertise in the Yardi Voyager product suite, hands-on experience with SQL databases, and the ability to drive high-level technical solutions for complex property management onboarding and provisioning cycles.
The Support Engineering Lead collaborates closely with the Director of Engineering to ensure that support workflows follow established best practices. Beyond troubleshooting, they are actively involved in leading project execution, engaging directly with clients to manage Yardi integrations, mentoring junior support staff, conducting technical audits of Yardi environments, and contributing to the overall automation strategy of the company.
They are responsible for fostering a culture of technical excellence and efficiency, ensuring that every integration and support ticket meets the highest standards of quality and client satisfaction.

Project Leadership & Client Engagement:
The Support Engineering Lead takes ownership of technical implementation and support end-to-end, acting as the technical anchor for Yardi-related engagements.

  • Project Leadership: Lead product implementation and provisioning cycles for property onboarding, ensuring scope, quality, and timelines are consistently met.
  • Client Engagement: Serve as a primary point of contact for technical escalations, maintaining clear and transparent communication regarding Yardi integrations, APIs, and ETL processes.
  • Agile Rituals: Participate in agile ceremonies to ensure the support and implementation teams operate with discipline, predictability, and a focus on continuous improvement.
  • Technical Documentation: Lead technical writing and editing efforts to create robust documentation for product implementation and internal support workflows.
  • Hands-On Contribution: Roll up your sleeves to write Microsoft SQL queries, build custom Yardi reports (YSR), and resolve critical technical blockers in SaaS environments.
  • System Audits: Conduct periodic audits of IT systems and Yardi configurations to identify risks, technical debt, and opportunities for process automation.

Technical Leadership & Engineering Excellence:
Beyond day-to-day support, the Support Engineering Lead shapes the broader technical capability of the IT and Support divisions.

  • Team Support: Act as the ultimate escalation point to unblock teams by troubleshooting complex technical challenges within web-based applications and SaaS products.
  • Technical Guidance: Provide in-depth guidance on Yardi integrations, including the use of APIs, file transfers, and the Yardi ETL tool.
  • Define Best Practices: Lead the creation of engineering best practices for help desk platforms (JIRA, ServiceNow, Zendesk) and ITIL-based management.
  • Implementation & Coaching: Partner with Tech Leads to ensure the successful adoption of automation tools and database administration standards.
  • Training & Development: Organize mentoring programs to ensure engineers and support staff are proficient in the Yardi Voyager suite and SQL database management.
  • Contribute to Strategy: Work alongside senior leadership to shape technical strategies for property product onboarding and long-term IT infrastructure goals
.
Qualifications:
  • 8+ years of experience in technical support, help desk, or IT roles, with a proven track record of leadership.
  • Deep expertise in Yardi Voyager: At least 3 years in a support capacity with specialized knowledge of Voyager 7s, Payscan, Accounting, Vendor Café, Resident Café, and Senior CRM.
  • Advanced SQL Skills: Required experience with Microsoft SQL queries, database administration, and process automation.
  • Technical Integration Mastery: Proficient knowledge of Yardi integrations (APIs, file transfer, ETL tool) and experience building custom reports/supporting YSR.
  • Platform Proficiency: Advanced experience with help desk platforms and CRM tools (JIRA, ServiceNow, Zendesk).
  • Educational Background: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • Certifications: Relevant certifications (ITIL, Help Desk Management) are a plus; Agile, Six Sigma, or PMP certification strongly preferred.
  • Strong Communication: Exceptional technical writing skills and the ability to manage expectations across stakeholders and clients.
  • Problem-Solving: Exceptional troubleshooting skills with a solid understanding of web-based applications and general IT systems.

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