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Azure Identity Support Engineer Jobs in Austin, TX

Eliassen Group

P2 Application Support Engineer

Austin, TX · Remote

$40 - $50/hr

Analyze telemetry, logs, and metrics using Azure Application Insights, Log Analytics, and Kusto/KQL ... Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

You help reduce repeat issues by identifying root causes and patterns * You help build a culture of ... Experience troubleshooting issues in cloud environments (AWS, Azure, or GCP) * Experience debugging ...

Meta

Business Support Engineer

Austin, TX · On-site

$114K/yr

Experience building and deploying solutions on cloud platforms (e.g., AWS, GCP, Azure) * Hands-on ... gender identity, gender expression, transgender status, sexual stereotypes, age, status as a ...

Addison Group

Desktop Support Engineer

Austin, TX · Remote

$28/hr

Position: Desktop Support Engineer Duration: 6 month contract (with potential to extend and/or ... Administer Microsoft Entra ID (Azure AD) and Active Directory environments * Support site-to-site ...

LogicMonitor

Premier Support Engineer

Austin, TX · On-site

Address issues identified during health checks with scheduled remediation sessions. * Perform daily ... Azure, etc.) * Familiarity with help desk tools like Zendesk or Jira. * Excellent English ...

Apple

Support Engineer

Austin, TX

$184K - $277K/yr

Support the full-stack web engineering team by identifying, reproducing, and patching bugs in backend services, APIs, and frontend interfaces. Deliver targeted bug fixes and enhancements across the ...

Apple

Support Engineer

Austin, TX · On-site

$184K - $277K/yr

Support the full-stack web engineering team by identifying, reproducing, and patching bugs in backend services, APIs, and frontend interfaces. Deliver targeted bug fixes and enhancements across the ...

Apple Inc.

Support Engineer

Austin, TX · On-site

Support the full-stack web engineering team by identifying, reproducing, and patching bugs in backend services, APIs, and frontend interfaces. * Deliver targeted bug fixes and enhancements across the ...

Apple

Support Engineer

Austin, TX · On-site

Description We're looking for a Support Engineer who thrives at the intersection of speed and ... Experience with CI/CD workflows, including reading build logs, identifying deployment regressions ...

Socket.dev

Support Engineer

Austin, TX · On-site

$65K - $85K/yr

SpyCloud is seeking a Support Engineer to join our 24x7 global support operations. This role ... Its automated identity threat protection solutions use advanced analytics and AI to accelerate ...

Chintan Parikh

Azure Lead

Austin, TX · On-site

$63 - $82/hr

... DevOps lifecycle) - Proficiency in Azure architecture and services (Azure compute/networking/storage ; security and identity concepts) - Experience designing CI/CD pipelines using YAML, including ...

Byron Hogan

Sr. Azure Lead

Austin, TX · On-site

$63 - $82/hr

... DevOps lifecycle) - Proficiency in Azure architecture and services (Azure compute/networking/storage ; security and identity concepts) - Experience designing CI/CD pipelines using YAML, including ...

Quisitive

Azure Architect

Austin, TX · Remote

$63 - $82/hr

Here, consultants and technologists operate on the edge of innovation-supported by a culture that ... Identity and access management * Security and compliance * Broad knowledge of core Azure concepts ...

Quisitive

Azure Architect

Austin, TX · On-site

$63 - $82/hr

Here, consultants and technologists operate on the edge of innovation-supported by a culture that ... Identity and access management * Security and compliance * Broad knowledge of core Azure concepts ...

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All JobsAzure Identity Support Engineer JobsAzure Identity Support Engineer Jobs in Austin, TX

Azure Identity Support Engineer information

See Austin, TX salary details

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How much do azure identity support engineer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for azure identity support engineer in Austin, TX is $39.52, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.20 per hour, depending on experience, location, and employer.

What does an Azure Identity Support Engineer do?

An Azure Identity Support Engineer specializes in assisting customers with issues related to identity and access management within Microsoft Azure. Their responsibilities include troubleshooting authentication and authorization problems, configuring Azure Active Directory (Azure AD), and helping integrate identity solutions with other Microsoft services. They provide technical support, guidance on best practices, and may also help with security policies, single sign-on (SSO), and multi-factor authentication (MFA) setups. These engineers work closely with customers to ensure secure and efficient access to Azure resources.

What are some common challenges Azure Identity Support Engineers face when troubleshooting customer issues?

Azure Identity Support Engineers frequently encounter challenges related to diagnosing complex authentication and authorization problems, especially when customers have hybrid or multi-cloud environments. Issues often involve misconfigurations in Azure Active Directory, synchronization errors, or conditional access policies impacting user sign-in. Effective communication is essential, as engineers must guide customers through technical troubleshooting steps while collaborating with internal teams to resolve escalated incidents quickly. Staying current with Azure updates and security best practices also helps in proactively addressing potential issues.

What are the key skills and qualifications needed to thrive as an Azure Identity Support Engineer, and why are they important?

To thrive as an Azure Identity Support Engineer, you need expertise in identity management, authentication protocols, and a solid understanding of Microsoft Azure Active Directory, often supported by a degree in IT or computer science. Familiarity with troubleshooting tools, PowerShell scripting, and certifications such as Microsoft Certified: Azure Administrator Associate are highly beneficial. Strong problem-solving skills, effective communication, and the ability to remain calm under pressure help deliver exceptional customer support. These skills ensure secure and effective identity solutions while maintaining customer trust and system reliability.

What is the difference between Azure Identity Support Engineer vs Azure Security Engineer?

AspectAzure Identity Support EngineerAzure Security Engineer
Primary FocusManaging and troubleshooting Azure identity and access management issuesImplementing and managing security controls across Azure environments
CertificationsAzure Fundamentals, Azure Administrator, Azure Security certificationsAzure Security Engineer Associate, CISSP, CompTIA Security+
Work EnvironmentSupport teams, customer service, technical troubleshootingSecurity operations, risk management, security architecture

The Azure Identity Support Engineer primarily focuses on resolving identity and access issues within Azure, ensuring smooth user authentication and authorization. In contrast, the Azure Security Engineer concentrates on implementing security measures to protect Azure resources. While both roles require Azure certifications and involve technical expertise, their core responsibilities differ, with the support engineer centered on troubleshooting and user access, and the security engineer on proactive security management.

What cities near Austin, TX are hiring for Azure Identity Support Engineer jobs?

Cities near Austin, TX with the most Azure Identity Support Engineer job openings:

Azure Cloud Support Engineer (Azure.Gov)

Austin, TX • On-site

Hireblazer
IT Services • 51 - 200 employees
Learn more about Hireblazerexternal

$55.25 - $73.75/hr

Contractor

Re-posted 18 days ago

Job description

Role: Azure Cloud Support Engineer (Azure.Gov)

Duration: 12 Months

Location: Austin, TX Hybrid (4-5 days/week)

Responsibilities:

The Cloud Solutions Engineer II will support the client by modernizing, operating, and monitoring its Microsoft Azure cloud environment. The work includes transitioning workloads from a legacy Azure implementation into a standardized, secure, and governed Azure Cloud Landing Zone, while providing comprehensive Azure cloud monitoring and operational support.

The engineer will assess existing Azure resources, remediate configuration gaps, and assist with migrating subscriptions and workloads using approved Azure architecture patterns and Infrastructure as Code. The role will implement and maintain Azure monitoring, logging, and alerting solutions to provide visibility into system performance, availability, security posture, and cost management.

Additional work includes proactive monitoring, incident response, root cause analysis, and coordination with the client, DIR, and Shared Technology Services teams to ensure stable and compliant Azure operations. The engineer will develop and maintain technical documentation, dashboards, and operational runbooks to support reliable, well‑governed Azure services aligned with the client’s enterprise cloud strategy.

Minimum (Required):

7 Years of

Experience in cloud engineering, infrastructure engineering, or related IT roles.

Hands‑on experience supporting Microsoft Azure, including experience in Azure Government (Azure.gov) environments or other regulated cloud platforms.

Experience implementing and supporting Azure infrastructure components such as compute, networking, storage, identity, and security services..

Experience with Azure monitoring and logging to support performance, availability, security visibility, and incident response.

Experience assisting with cloud migrations or modernization efforts, including moving workloads into standardized cloud environments such as an Azure Cloud Landing Zone.

Experience using Infrastructure as Code (e.g., ARM templates, Bicep, Terraform).

Working knowledge of cloud security best practices, vulnerability remediation, and compliance requirements.

Experience supporting operational activities including monitoring, incident response, and root cause analysis.

Ability to work independently in a structured enterprise or government environment.

Strong written and verbal communication skills, including technical documentation.

Preferred (Optional):

Direct experience working in Azure Government (Azure.gov) supporting state or federal workloads.

Experience supporting Texas DIR and/or TxDOT cloud environments.

Familiarity with DIR Shared Technology Services (STS) standards, processes, and governance.

Experience supporting or implementing an Azure Landing Zone in a government or highly regulated environment.

Experience with hybrid cloud environments integrating on‑premises systems with Azure Government.

Azure certifications (e.g., Azure Administrator Associate, Azure Security Engineer Associate).