Axon is a company on a mission to protect life by addressing critical safety and justice issues through its ecosystem of devices and cloud software. The Technical Account Manager will be responsible ...
Axon is a company on a mission to protect life by addressing critical safety and justice issues through its ecosystem of devices and cloud software. The Technical Account Manager will be responsible ...
Ohio Rules of Evidence, Axon, Microsoft Office, primarily Word and Outlook. Ability to: * Communicate effectively in oral and written form; develop and maintain working relationships with the Asst. ...
Ohio Rules of Evidence, Axon, Microsoft Office, primarily Word and Outlook. Ability to: * Communicate effectively in oral and written form; develop and maintain working relationships with the Asst. ...
Service Coordinator
Sharonville, OH · On-site
$18.25 - $23/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
Sharonville, OH · On-site
$18.25 - $23/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
$18.25 - $23/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
$18.25 - $23/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
Cincinnati, OH · On-site
$19 - $24/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
Cincinnati, OH · On-site
$19 - $24/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
Sharonville, OH · On-site
$18.25 - $23/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
Sharonville, OH · On-site
$18.25 - $23/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
Sharonville, OH · On-site
$18.25 - $23/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
Sharonville, OH · On-site
$18.25 - $23/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
Cincinnati, OH · On-site
$19 - $24/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Service Coordinator
Cincinnati, OH · On-site
$19 - $24/hr
Prioritizes, schedules, and assigns work to Axon's field service technicians to ensure all customers receive effective, efficient, and superior product support. * Perform all scheduling through ...
Axon information
See Ohio salary details
$5.03 - $6.86
0% of jobs
$6.86 - $8.68
0% of jobs
$8.68 - $10.51
9% of jobs
$10.51 - $12.34
2% of jobs
$13.83 is the 25th percentile. Wages below this are outliers.
$12.34 - $14.17
17% of jobs
The median wage is $15.18 / hr.
$14.17 - $16
40% of jobs
$16.67 is the 75th percentile. Wages above this are outliers.
$16 - $17.83
20% of jobs
$17.83 - $19.65
6% of jobs
$19.65 - $21.48
2% of jobs
$21.48 - $23.31
2% of jobs
$23.31 - $25.14
2% of jobs
$5
$15
$25
How much do axon jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for axon in Ohio is $15.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.01 per hour, depending on experience, location, and employer.
What is the difference between Axon vs Paralegal?
| Aspect | Axon | Paralegal |
|---|---|---|
| Required Credentials | Typically requires specialized training or certification in law enforcement technology or related fields | Usually requires a paralegal certificate or associate degree in paralegal studies |
| Work Environment | Law enforcement agencies, courts, or corporate security | Law firms, legal departments, or government agencies |
| Industry Usage | Used in criminal justice, law enforcement, and security sectors | Common in legal services, litigation support, and legal administration |
While Axon focuses on law enforcement technology and equipment, paralegals support legal teams with research and documentation. Both roles operate within the justice and legal sectors but serve different functions and require distinct qualifications.
What are the key skills and qualifications needed to thrive as an Axon (TASER) technician, and why are they important?
To thrive as an Axon Technician, you need a solid understanding of electronics, troubleshooting, and law enforcement technology, typically supported by technical certifications or relevant experience. Familiarity with Axon's evidence management software, TASER device repair tools, and digital data systems is often required. Strong problem-solving, customer service, and communication skills help build trust with law enforcement clients and ensure accurate device support. These skills are essential for maintaining equipment reliability, user safety, and seamless evidence management in high-stakes environments.
What are Axon jobs?
Axon jobs refer to positions at Axon, a technology company known for developing public safety products such as body cameras, software, and the TASER line of devices. Employees at Axon work in a variety of fields, including engineering, product development, sales, customer support, and legal compliance. These roles support the company's mission to protect life and promote justice through innovation. Working at Axon often involves collaborating with law enforcement and public safety agencies to develop solutions that improve community safety and transparency.
What are some common challenges faced by professionals working at Axon, particularly in technology and product development roles?
Professionals at Axon, especially those in technology and product development, often face the challenge of working in a fast-paced, highly regulated environment focused on public safety. Balancing rapid innovation with stringent quality and compliance standards can be demanding. Team members frequently collaborate across departments, such as engineering, legal, and customer support, which requires strong communication and adaptability. Additionally, staying up-to-date with evolving technologies and user needs is essential for delivering impactful solutions.
What are popular job titles related to Axon jobs in Ohio? For Axon jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Axon jobs in Ohio look for? The top searched job categories for Axon jobs in Ohio are:
Full-time
Re-posted 27 days ago
Axon rating
8.8
Based on 15 frontline employees who took The Breakroom Quiz
14th of 156 rated electronics manufacturers
Job description
Job Summary:
Axon is a company on a mission to protect life by addressing critical safety and justice issues through its ecosystem of devices and cloud software. The Technical Account Manager will be responsible for managing relationships with law enforcement agencies, ensuring effective deployment and utilization of Axon's technology, and advocating for customer needs within the company.
Responsibilities:
• Serve as the primary technical point of contact for assigned agencies
• Diagnose and resolve complex technical issues across Axon's software and integrated solutions
• Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering, Support, and Services teams
• Manage escalations and ensure timely resolution of customer-impacting issues
• Maintain strong understanding of Axon's hardware, software, cloud, and integrated technology ecosystem
• Partner with deployment teams to design, configure, test, and implement Axon solutions
• Support successful onboarding and transition to steady-state operations
• Help customers adopt new capabilities and incorporate technology into existing workflows
• Identify barriers to adoption and recommend best practices to improve utilization
• Support customers through operational and technology changes associated with new deployments
• Build trusted relationships with technical and operational stakeholders within assigned agencies
• Serve as an advocate for customer needs and priorities within Axon
• Conduct regular customer reviews focused on technical health, adoption, and operational success
• Provide guidance on product capabilities, integrations, and recommended usage patterns
• Help customers understand how technology supports their operational objectives
• Develop an understanding of customer workflows and operational environments
• Identify opportunities to improve efficiency, product utilization, and operational effectiveness
• Support customer adoption of AI-powered capabilities across the Axon ecosystem
• Capture recurring workflow challenges and customer feedback to improve future deployments and customer experiences
• Contribute insights that help Product and Engineering teams better understand customer needs
• Utilize tools such as Power BI, SQL, dashboards, and reporting platforms to support customer insights and operational decision-making
• Assist customers with data integrations, reporting requirements, and workflow visibility
• Monitor customer health indicators, adoption metrics, and technical performance trends
• Use data to identify opportunities for improvement and proactive customer engagement
• Deliver advanced product training and technical education to customer stakeholders
• Develop and maintain customer-facing documentation and best practices
• Help agencies build confidence in using Axon's solutions effectively
• Support knowledge transfer and operational readiness during deployments and upgrades
• Work onsite with customers as needed to support deployments, training, troubleshooting, and operational success
• Maintain strong awareness of customer environments and evolving needs
• Support critical incidents and high-priority customer situations when required
Qualifications:
Required:
• Experience in technical account management, customer-facing technical delivery, deployment support, or similar roles (typically 4+ years, though we encourage applicants with varied experience to apply)
• Experience supporting SaaS applications, cloud platforms, software deployments, or integrated technology environments
• Strong troubleshooting and root-cause analysis skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Experience working across multiple teams to solve customer challenges and deliver successful outcomes
• Familiarity with networking concepts, cloud technologies, system integrations, or enterprise software environments
• Strong organizational skills with the ability to manage competing priorities and customer needs
• Interest in helping customers adopt new technologies and improve operational effectiveness
• Ability to work independently while collaborating closely with cross-functional teams
• Commitment to delivering exceptional customer experiences
• Ability to obtain and maintain CJIS compliance and handle sensitive information appropriately
Preferred:
• Experience supporting public safety, law enforcement, government, or mission-critical operational environments
• Familiarity with CAD, RMS, CJIS standards, digital evidence systems, or related public safety technologies
• Experience with Power BI, SQL, dashboards, reporting tools, or analytics platforms
• Familiarity with AI-powered products, workflow automation, or operational technology solutions
• Relevant technical certifications (Microsoft, Cisco, ITIL, cloud certifications, etc.)
Company:
Axon provides electronic control devices to law enforcement and corrections agencies. Founded in 1993, the company is headquartered in Scottsdale, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Axon is a company on a mission to protect life by addressing critical safety and justice issues through its ecosystem of devices and cloud software. The Technical Account Manager will be responsible for managing relationships with law enforcement agencies, ensuring effective deployment and utilization of Axon's technology, and advocating for customer needs within the company.
Responsibilities:
• Serve as the primary technical point of contact for assigned agencies
• Diagnose and resolve complex technical issues across Axon's software and integrated solutions
• Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering, Support, and Services teams
• Manage escalations and ensure timely resolution of customer-impacting issues
• Maintain strong understanding of Axon's hardware, software, cloud, and integrated technology ecosystem
• Partner with deployment teams to design, configure, test, and implement Axon solutions
• Support successful onboarding and transition to steady-state operations
• Help customers adopt new capabilities and incorporate technology into existing workflows
• Identify barriers to adoption and recommend best practices to improve utilization
• Support customers through operational and technology changes associated with new deployments
• Build trusted relationships with technical and operational stakeholders within assigned agencies
• Serve as an advocate for customer needs and priorities within Axon
• Conduct regular customer reviews focused on technical health, adoption, and operational success
• Provide guidance on product capabilities, integrations, and recommended usage patterns
• Help customers understand how technology supports their operational objectives
• Develop an understanding of customer workflows and operational environments
• Identify opportunities to improve efficiency, product utilization, and operational effectiveness
• Support customer adoption of AI-powered capabilities across the Axon ecosystem
• Capture recurring workflow challenges and customer feedback to improve future deployments and customer experiences
• Contribute insights that help Product and Engineering teams better understand customer needs
• Utilize tools such as Power BI, SQL, dashboards, and reporting platforms to support customer insights and operational decision-making
• Assist customers with data integrations, reporting requirements, and workflow visibility
• Monitor customer health indicators, adoption metrics, and technical performance trends
• Use data to identify opportunities for improvement and proactive customer engagement
• Deliver advanced product training and technical education to customer stakeholders
• Develop and maintain customer-facing documentation and best practices
• Help agencies build confidence in using Axon's solutions effectively
• Support knowledge transfer and operational readiness during deployments and upgrades
• Work onsite with customers as needed to support deployments, training, troubleshooting, and operational success
• Maintain strong awareness of customer environments and evolving needs
• Support critical incidents and high-priority customer situations when required
Qualifications:
Required:
• Experience in technical account management, customer-facing technical delivery, deployment support, or similar roles (typically 4+ years, though we encourage applicants with varied experience to apply)
• Experience supporting SaaS applications, cloud platforms, software deployments, or integrated technology environments
• Strong troubleshooting and root-cause analysis skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Experience working across multiple teams to solve customer challenges and deliver successful outcomes
• Familiarity with networking concepts, cloud technologies, system integrations, or enterprise software environments
• Strong organizational skills with the ability to manage competing priorities and customer needs
• Interest in helping customers adopt new technologies and improve operational effectiveness
• Ability to work independently while collaborating closely with cross-functional teams
• Commitment to delivering exceptional customer experiences
• Ability to obtain and maintain CJIS compliance and handle sensitive information appropriately
Preferred:
• Experience supporting public safety, law enforcement, government, or mission-critical operational environments
• Familiarity with CAD, RMS, CJIS standards, digital evidence systems, or related public safety technologies
• Experience with Power BI, SQL, dashboards, reporting tools, or analytics platforms
• Familiarity with AI-powered products, workflow automation, or operational technology solutions
• Relevant technical certifications (Microsoft, Cisco, ITIL, cloud certifications, etc.)
Company:
Axon provides electronic control devices to law enforcement and corrections agencies. Founded in 1993, the company is headquartered in Scottsdale, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About Axon
Sourced by ZipRecruiter
Industry
Public safety statistics centers and offices
Company size
501 - 1,000 Employees
Headquarters location
Scottsdale, AZ, US
Year founded
1993