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Aws Connect Developer Jobs in Texas (NOW HIRING)

MSR Cosmos

Sr. AWS Architect

Dallas, TX · On-site

$64 - $84/hr

Core Engineering is the platform backbone enabling this shift. We're searching for an elite AWS ... Design Direct Connect/VPN, routing, VPC topologies, endpoint policies, NACL/SG strategy ...

Veracity Software Pvt. Ltd.

Sr. AWS Architect

Dallas, TX · On-site

$64 - $84/hr

... Design Direct Connect/VPN, routing, VPC topologies, endpoint policies, NACL/SG strategy ... Preferred : • AWS DevOps Engineer - Professional *(strongly preferred)* • AWS Advanced ...

SECUREAPP

AWS CloudOps Engineer

Plano, TX · On-site

AWS CloudOps Engineer Contract Period: 1 year Work location: Plano, TX Senior CloudOps Engineer ... Connect, Transit Gateway, and private routing for telecom data flows Built secure, isolated VPC ...

Conch Technologies Inc

AWS Cloud Engineer

Irving, TX · On-site

$53.50 - $71.50/hr

AWS Cloud Engineer Location: Irving, TX Duration; 12+ Months COntract Client Note: AWS Cloud ... Connect/VPN) while enforcing security controls like IAM, GuardDuty, and KMS Gavireddy Naveen (Sr. ...

Converge Resources

AWS Cloud Engineer

Fort Worth, TX · On-site

$53.50 - $71.50/hr

AWS Cloud Engineer AWS security experience is a plus Location: Dallas, TX | Phoenix, AZ | Columbus ... AWS Direct Connect, Route 53, firewalls, and load balancers Monitor cloud infrastructure ...

State Farm

AWS Architect

Richardson, TX · Hybrid

$58.75 - $77.25/hr

This role partners with product owners, engineering teams, business stakeholders, and data ... Contact center platform experience, including Amazon Connect (preferred). Our Benefits Because work ...

State Farm

AWS Architect

Richardson, TX · On-site

$58.75 - $77.25/hr

This role partners with product owners, engineering teams, business stakeholders, and data ... Contact center platform experience, including Amazon Connect (preferred). Our Benefits Because work ...

Percient Inc.

Amazon Connect Architect

Plano, TX · On-site

$60.50 - $79.75/hr

Proficiency in at least one modern programming language (e.g., Python, Java) * Experience ... Ability to architect and implement AWS applications and networking * Experience with CI/CD tools (e ...

Saransh Inc

AWS Data Engineer (12+ yrs) - Full Time

Plano, TX · On-site

$109K - $131K/yr

Role: AWS Data Engineer Location: Plano, TX (Onsite from Day 1) Job Type: Full Time Experience ... Data science, MuleSoft, Kafka connect, SQL, Data visualization The opportunity: * Design, develop ...

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Aws Connect Developer information

What is an AWS Connect Developer?

An AWS Connect Developer is a software engineer or IT professional who specializes in designing, developing, and maintaining contact center solutions using Amazon Connect, a cloud-based contact center service offered by AWS. They are responsible for integrating Amazon Connect with other AWS services, customizing customer experience flows, and developing tools or applications that enhance communication, reporting, and automation. AWS Connect Developers often work with technologies such as Lambda, Lex, S3, and DynamoDB to build scalable and efficient customer support systems.

What are the key skills and qualifications needed to thrive as an AWS Connect Developer?

To thrive as an AWS Connect Developer, you need expertise in cloud computing, contact center technologies, and programming languages such as JavaScript or Python, often supported by a degree in computer science or related fields. Familiarity with AWS services (like Lambda, S3, and DynamoDB), AWS Connect APIs, and relevant AWS certifications (such as AWS Certified Developer – Associate) is typically required. Strong problem-solving skills, effective communication, and the ability to collaborate with cross-functional teams set outstanding developers apart. These skills and qualifications are crucial for designing, implementing, and optimizing scalable, secure, and efficient contact center solutions in dynamic environments.

What are some common challenges faced by AWS Connect Developers when integrating contact flows with external systems?

AWS Connect Developers often encounter challenges when integrating contact flows with external CRMs or databases, such as ensuring secure data transfer, managing API rate limits, and handling real-time data synchronization. It's also important to maintain seamless user experiences while troubleshooting latency or connectivity issues. Collaborating closely with network engineers and system administrators can help resolve integration roadblocks and ensure a smooth customer journey.

What cities in Texas are hiring for Aws Connect Developer jobs?

Cities in Texas with the most Aws Connect Developer job openings:

Aws Connect Developer jobs near you
Infographic showing various Aws Connect Developer job openings in Texas as of August 2026, with employment types broken down into 68% Full Time, 23% Part Time, 8% Contract, and 1% Nights. Highlights an 68% Physical, 3% Hybrid, and 29% Remote job distribution.

System Development Engineer, Hub Tech Tooling

Austin, TX • On-site

Amazon
IT Services • 10K+ employees
Learn more about Amazonexternal

Full-time

Re-posted 16 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,173 frontline employees who took The Breakroom Quiz

Job description

Amazon's Hub Delivery program enables local businesses to serve their communities as package delivery partners - and we're building the technology to scale it to 40,000+ partners worldwide. We're looking for a System Development Engineer to own our Amazon Connect contact center platform and its Salesforce integration from the ground up. This is a greenfield build: you'll design the architecture, build CI/CD pipelines, implement omnichannel routing (voice, SMS, email, chat), and operate the system in production.

If you want full ownership of a high-impact platform that directly transforms how thousands of partners communicate with Amazon, this is the role.
Key job responsibilities
Design and implement the Amazon Connect architecture supporting voice, SMS, email, and chat channels for a global partner base
Build and maintain CI/CD pipelines for deploying contact flows, Lambda functions, and infrastructure changes across dev/staging/production environments
Implement Salesforce CTI integration enabling click-to-call, automatic call logging, screen pops with partner information, and call recording storage
Configure intelligent contact routing based on partner attributes, agent availability, language preferences, and business rules
Set up 2-way SMS capabilities including number provisioning, opt-in/opt-out management, and CRM activity logging
Build email-to-case integration routing partner emails to Salesforce Cases with automatic assignment and SLA tracking
Implement self-service capabilities using Amazon Lex for common partner inquiries
Establish monitoring and alerting using CloudWatch, Connect metrics, and custom operational dashboards
Collaborate with adjacent teams building on the same platform to share patterns and establish reusable components
Own operational excellence: on-call rotation, runbooks, incident response, and capacity planning
Support multi-language and multi-region expansion
A day in the life
You'll start your day reviewing operational health dashboards for the Connect instance, then shift into building - whether that's writing CDK to deploy new contact flows, debugging a Lambda integration with Salesforce, or configuring routing rules for a new region launch. You'll collaborate with product managers defining partner communication requirements, work with field operations teams to understand their workflows, and partner with other engineering teams building on AWS Connect to share patterns. Some days you'll be deep in code; other days you'll be whiteboarding architecture for the next phase of the platform


About the team
Hub Tech Tooling builds and operates the technology platform powering Amazon's Hub Delivery program. We own CRM systems, AWS integrations, and communication infrastructure supporting partner operations across multiple countries. Our team operates at the intersection of cloud services and business applications - building systems that enable field teams to scale globally without linear headcount growth.

We value engineers who take ownership, move fast, and deliver complete solutions.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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