1

Avondale Jobs Jobs (NOW HIRING)

Service Valet-Premier

Dallas, TX · On-site

$13.75 - $17.75/hr

For over 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase ...

Shift Leader - Avondale

Phoenix, AZ · On-site

$17 - $18/hr

Hey AVONDALE -We're Headed Your Way! New Location, Proven Brand - Be part of the first team for our Avondale Location! Luna Grill, a fast casual/QSR concept, is looking for energetic and hands-on ...

Shift Leader - Avondale

Phoenix, AZ · On-site

$11.75 - $14.75/hr

Hey AVONDALE --We're Headed Your Way! New Location, Proven Brand - Be part of the first team for our Avondale Location! Luna Grill, a fast casual/QSR concept, is looking for energetic and hands-on ...

Service Valet-Premier

Dallas, TX · On-site

$13.75 - $17.75/hr

Overview For over 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from ...

Showing results 41-60

Service Appointment Coordinator-Mercedes-Benz Grapevine

Avondale Dealerships

Grapevine, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Avondale Dealerships Service Appointment Coordinator

For over 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Dealerships a truly special place! We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.

EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!

  • Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2024)
  • Dental
  • Vision
  • FREE Company Paid Life Insurance
  • FREE Employee Assistance Program Support for all employees
  • 401K Retirement Plan
  • Paid Holidays/Vacation/Paid Time Off

Hybrid in-office/WFH position.

Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.

Responsibilities

Our Avondale Dealerships Service Appointment Coordinators will ensure an elevated client experience while creating client advocates. They will utilize superb communication skills and professionalism to perform follow-up calls and receive inbound service calls for Avondale clients.

  • Receives inbound client calls for service related issues
  • Facilitates specific appointments for the service advisors
  • Performs outbound service campaign calls
  • Follows detailed scripts for inbound/outbound calling
  • Confirms all scheduled appointments
  • Follows up on 100% of "no show" client appointments
  • Maintains defined service levels
  • Understands and implements the Avondale Client Care Service Process.
Qualifications

High School diploma required

Proven interpersonal communication skills

The employee must occasionally lift and/or move up to 25 pounds.