Avaya Integration Engineer
Richmond, VA · On-site
Avaya Integration Engineer Location: Richmond VA Position Type: Contract Position Basic ... center solutions - At least 1 year of experience in Call Recording Technologies Preferred ...
Avaya Integration Engineer
Richmond, VA · On-site
Avaya Integration Engineer Location: Richmond VA Position Type: Contract Position Basic ... center solutions - At least 1 year of experience in Call Recording Technologies Preferred ...
Call center Engineer / Specialist with Five9
New York, NY · On-site
$16.50 - $21.50/hr
Call Center Engineer Employment Type: 6-month contract Hybrid (3 days a week) Location: 5 Penn Plaza, 20th Floor, New York, NY 10001 L1 Call Center engineer: a basic understanding of Five9 is helpful ...
Quick apply
Call center Engineer / Specialist with Five9
New York, NY · On-site
$16.50 - $21.50/hr
Call Center Engineer Employment Type: 6-month contract Hybrid (3 days a week) Location: 5 Penn Plaza, 20th Floor, New York, NY 10001 L1 Call Center engineer: a basic understanding of Five9 is helpful ...
Avaya Integration Engineer
Richmond, VA · On-site
Avaya Integration Engineer Location: Richmond VA Position Type: Contract Position Basic ... center solutions - At least 1 year of experience in Call Recording Technologies Preferred ...
Avaya Integration Engineer
Richmond, VA · On-site
Avaya Integration Engineer Location: Richmond VA Position Type: Contract Position Basic ... center solutions - At least 1 year of experience in Call Recording Technologies Preferred ...
Lead Network Engineer
Benton Harbor, MI · On-site
$95K - $132K/yr
Expert in an AVAYA Call flow designs, VOIP, SIP, CMS, One X, Communication Manager and other AVAYA Contact Center Technology. * Experience with IVR administration. * Experience with Avaya Modular ...
Lead Network Engineer
Benton Harbor, MI · On-site
$95K - $132K/yr
Expert in an AVAYA Call flow designs, VOIP, SIP, CMS, One X, Communication Manager and other AVAYA Contact Center Technology. * Experience with IVR administration. * Experience with Avaya Modular ...
Sr. Telecommunications Engineer
New York, NY · On-site
$101K - $154K/yr
Supports Department Activities - Work with other voice and network engineers to translate business ... call center routing strategies. Experience in building Avaya routing solutions in an Avaya PBX.
Sr. Telecommunications Engineer
New York, NY · On-site
$101K - $154K/yr
Supports Department Activities - Work with other voice and network engineers to translate business ... call center routing strategies. Experience in building Avaya routing solutions in an Avaya PBX.
SPOK System Engineer
Bethesda, MD · On-site
$83K - $113K/yr
As a SPOK System Engineer supporting the National Institutes of Health (NIH), youll ensure ... Mobile, Zetron, Avaya PBX integrations, call center applications, and critical backend ...
SPOK System Engineer
Bethesda, MD · On-site
$83K - $113K/yr
As a SPOK System Engineer supporting the National Institutes of Health (NIH), youll ensure ... Mobile, Zetron, Avaya PBX integrations, call center applications, and critical backend ...
VOIP Lead Engineer - Chicago
Chicago, IL · On-site
$150K - $160K/yr
The environment includes enterprise voice, VoIP PBX, SIP trunking, Call Center technologies, e911 ... Strong Avaya or comparable enterprise voice technology * VoIP PBX and SIP trunking expertise
VOIP Lead Engineer - Chicago
Chicago, IL · On-site
$150K - $160K/yr
The environment includes enterprise voice, VoIP PBX, SIP trunking, Call Center technologies, e911 ... Strong Avaya or comparable enterprise voice technology * VoIP PBX and SIP trunking expertise
Sr. Telecommunications Engineer
Manhattan, NY · On-site
$101K - $154K/yr
Supports Department Activities - Work with other voice and network engineers to translate business ... call center routing strategies. Experience in building Avaya routing solutions in an Avaya PBX.
Sr. Telecommunications Engineer
Manhattan, NY · On-site
$101K - $154K/yr
Supports Department Activities - Work with other voice and network engineers to translate business ... call center routing strategies. Experience in building Avaya routing solutions in an Avaya PBX.
$101K - $154K/yr
Supports Department Activities - Work with other voice and network engineers to translate business ... call center routing strategies. Experience in building Avaya routing solutions in an Avaya PBX.
$101K - $154K/yr
Supports Department Activities - Work with other voice and network engineers to translate business ... call center routing strategies. Experience in building Avaya routing solutions in an Avaya PBX.
VOIP Lead Engineer - Chicago
Chicago, IL · Remote
$150K - $160K/yr
The environment includes enterprise voice, VoIP PBX, SIP trunking, Call Center technologies, e911 ... Strong Avaya or comparable enterprise voice technology * VoIP PBX and SIP trunking expertise
Quick apply
VOIP Lead Engineer - Chicago
Chicago, IL · Remote
$150K - $160K/yr
The environment includes enterprise voice, VoIP PBX, SIP trunking, Call Center technologies, e911 ... Strong Avaya or comparable enterprise voice technology * VoIP PBX and SIP trunking expertise
SPOK System Engineer
$83K - $113K/yr
As a SPOK System Engineer supporting the National Institutes of Health (NIH), you'll ensure ... Mobile, Zetron, Avaya PBX integrations, call center applications, and critical backend ...
SPOK System Engineer
$83K - $113K/yr
As a SPOK System Engineer supporting the National Institutes of Health (NIH), you'll ensure ... Mobile, Zetron, Avaya PBX integrations, call center applications, and critical backend ...
Senior Telephony Engineer
Columbia, SC · On-site
$60 - $65/hr
... call center requests, and unified communication services. * Maintain accurate 911 location ... Avaya PBX. * VoIP. * Unified Communications. * SIP. * RTP. * QoS. * Dial Plans. * Call Routing.
Quick apply
Senior Telephony Engineer
Columbia, SC · On-site
$60 - $65/hr
... call center requests, and unified communication services. * Maintain accurate 911 location ... Avaya PBX. * VoIP. * Unified Communications. * SIP. * RTP. * QoS. * Dial Plans. * Call Routing.
Senior Telephony Engineer
Columbia, SC · On-site
$60 - $65/hr
... call center requests, and unified communication services. * Maintain accurate 911 location ... Avaya PBX. * VoIP. * Unified Communications. * SIP. * RTP. * QoS. * Dial Plans. * Call Routing.
Quick apply
Senior Telephony Engineer
Columbia, SC · On-site
$60 - $65/hr
... call center requests, and unified communication services. * Maintain accurate 911 location ... Avaya PBX. * VoIP. * Unified Communications. * SIP. * RTP. * QoS. * Dial Plans. * Call Routing.
... PBX, CCaaS platforms, VoIP, SIP, SBCs, call routing, IVR, cloud migration, scripting, and API ... Support systems including Avaya, Cisco, Zoom, Webex, Microsoft Teams, Five9, and related platforms.
Quick apply
... PBX, CCaaS platforms, VoIP, SIP, SBCs, call routing, IVR, cloud migration, scripting, and API ... Support systems including Avaya, Cisco, Zoom, Webex, Microsoft Teams, Five9, and related platforms.
Avaya Developer
Las Vegas, NV · On-site
Avaya Developer Description: Should have good communication along with requirement analysis skills ... Call center domain Knowledge Java proficiency Database- Cloud AWS Knowledge. Open shift preferable
Quick apply
Avaya Developer
Las Vegas, NV · On-site
Avaya Developer Description: Should have good communication along with requirement analysis skills ... Call center domain Knowledge Java proficiency Database- Cloud AWS Knowledge. Open shift preferable
Call Center Agent/PBX
Austin, TX · On-site
$14.75 - $19.50/hr
Join Our Team as a Call Center / PBX Agent Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That ...
Call Center Agent/PBX
Austin, TX · On-site
$14.75 - $19.50/hr
Join Our Team as a Call Center / PBX Agent Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That ...
When Santa Fe Police Department is needed Security will request PBX operator to place the call relaying all information. Reports back to security giving contact information. Reports malfunction of ...
When Santa Fe Police Department is needed Security will request PBX operator to place the call relaying all information. Reports back to security giving contact information. Reports malfunction of ...
... IVR, vectoring and call center requests, and unified communication services. Responsible for ... Required Skills: * 2+ years of experience with Avaya on premise PBX systems * 2+ years of ...
... IVR, vectoring and call center requests, and unified communication services. Responsible for ... Required Skills: * 2+ years of experience with Avaya on premise PBX systems * 2+ years of ...
Remote Call Center
$16.50 - $20.50/hr
About the job Remote Call Center Remote Customer Call Center Rep needs call center experience ... Must have USB headset that is Avaya compatible for incoming customer interactions. Shifts; 12:30-9 ...
Remote Call Center
$16.50 - $20.50/hr
About the job Remote Call Center Remote Customer Call Center Rep needs call center experience ... Must have USB headset that is Avaya compatible for incoming customer interactions. Shifts; 12:30-9 ...
Lead operational support for key telephony system issues (like IVR, AVAYA, Verint). Develop ... Call Center Support Experience minimum of 5 years. Leadership Experience minimum of 5 years.
Lead operational support for key telephony system issues (like IVR, AVAYA, Verint). Develop ... Call Center Support Experience minimum of 5 years. Leadership Experience minimum of 5 years.
Avaya Pbx Call Center Engineer information
See salary details
$28.85 - $32.80
12% of jobs
$32.80 - $36.76
9% of jobs
$37.75 is the 25th percentile. Wages below this are outliers.
$36.76 - $40.71
18% of jobs
The median wage is $42.60 / hr.
$40.71 - $44.67
24% of jobs
$44.67 - $48.62
9% of jobs
$48.62 - $52.58
2% of jobs
$56.04 is the 75th percentile. Wages above this are outliers.
$52.58 - $56.53
2% of jobs
$56.53 - $60.49
2% of jobs
$60.49 - $64.44
16% of jobs
$64.44 - $68.40
2% of jobs
$68.40 - $72.36
4% of jobs
$28
$47
$72
How much do avaya pbx call center engineer jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for avaya pbx call center engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.
What are popular job titles related to Avaya Pbx Call Center Engineer jobs?
For Avaya Pbx Call Center Engineer jobs, the most frequently searched job titles are:
Avaya Integration Engineer
Richmond, VA • On-site
Radford Global USA LLC
Contractor
Re-posted 6 days ago
Job description
Company Description
Job Description
Job Title: Avaya Integration Engineer
Location: Richmond VA
Position Type: Contract Position
Job Description:
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 3 years of experience in Contact Center technologies
- At least 3 years of experience in VMWare/VDI, Avaya 1x, CISCO UCCE, CMS Feed, ACD Systems,
- At least 2 years of experience using Java, UI - Html5, Css 3
- At least 1 year of experience technical design and delivery large scale contact center solutions
- At least 1 year of experience in Call Recording Technologies
Preferred Qualifications:
- Master's Degree
- 5+ years of software development experience
- 2+ years of experience in Agile
- 2+ years of experience in Salesforce
- 2+ years of experience in deploying cloud based Contact Center solutions
Responsibilities
***Strong likelihood of conversion for the right candidate; must be currently eligible to work in the US***
- Assist and lead the design and implementation of Cisco Unified Communications products such as Call Manager, Call Manager Express, with emphasis on UCCX, Contact Center & Unity.
- Perform software upgrades on existing Cisco voice deployments
- Provides guidance & leadership to Network Analysts & Network Professionals
- Creation, analysis, and troubleshooting of IVR call flows and its role in a complex multi-component environment through visualization and orchestration.
- Design and development of solutions for contact center ACD deployed in multi-site environment in Avaya and Cisco technologies
- Experience in Avaya 1x, IVR, ACD Systems, CMS Feeds, CTI, IVR Development/Maintenance/Administration
- Demonstrate strong passion and capabilities in innovation and advancement in Contact Center technologies and concepts
- Own the technical design and development of cross-functional, multi-platform application systems.
- Work with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.
- Collaborate with performing teams to deliver new capabilities in business applications and/or remediate issues.
- Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.
- Analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environment
- Coordinate coding, testing, implementation and documentation of solutions
- Responsible for key system design and integration decisions; and for communicating decisions to individuals implementing the system.
- Work with partners, call center suppliers, 3rd party vendors for Capital One
- Provide administrative and end user training for call centers when needed
- Prepare client documentation including Network designs, Network Assessments, IATMP/Security Management/IPT Questionnaires, Implementation Plans and post implementation documentation
- Assist with Managed Services Operations Center requests and trouble tickets on an as needed basis or on a scheduled rotation basis
- Experience with network fundamentals including TCP/IP networking (IPv4/IPv6)
Work Schedule/Travel
Standard Meriplex business hours of 8:00 AM to 5:00 PM with the ability to have a flexible schedule due to work volume and proposal deadlines are a must.
Ability to travel up to 20% may be required based on project requirements.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job Description
Job Title: Avaya Integration Engineer
Location: Richmond VA
Position Type: Contract Position
Job Description:
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 3 years of experience in Contact Center technologies
- At least 3 years of experience in VMWare/VDI, Avaya 1x, CISCO UCCE, CMS Feed, ACD Systems,
- At least 2 years of experience using Java, UI - Html5, Css 3
- At least 1 year of experience technical design and delivery large scale contact center solutions
- At least 1 year of experience in Call Recording Technologies
Preferred Qualifications:
- Master's Degree
- 5+ years of software development experience
- 2+ years of experience in Agile
- 2+ years of experience in Salesforce
- 2+ years of experience in deploying cloud based Contact Center solutions
Responsibilities
***Strong likelihood of conversion for the right candidate; must be currently eligible to work in the US***
- Assist and lead the design and implementation of Cisco Unified Communications products such as Call Manager, Call Manager Express, with emphasis on UCCX, Contact Center & Unity.
- Perform software upgrades on existing Cisco voice deployments
- Provides guidance & leadership to Network Analysts & Network Professionals
- Creation, analysis, and troubleshooting of IVR call flows and its role in a complex multi-component environment through visualization and orchestration.
- Design and development of solutions for contact center ACD deployed in multi-site environment in Avaya and Cisco technologies
- Experience in Avaya 1x, IVR, ACD Systems, CMS Feeds, CTI, IVR Development/Maintenance/Administration
- Demonstrate strong passion and capabilities in innovation and advancement in Contact Center technologies and concepts
- Own the technical design and development of cross-functional, multi-platform application systems.
- Work with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.
- Collaborate with performing teams to deliver new capabilities in business applications and/or remediate issues.
- Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.
- Analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environment
- Coordinate coding, testing, implementation and documentation of solutions
- Responsible for key system design and integration decisions; and for communicating decisions to individuals implementing the system.
- Work with partners, call center suppliers, 3rd party vendors for Capital One
- Provide administrative and end user training for call centers when needed
- Prepare client documentation including Network designs, Network Assessments, IATMP/Security Management/IPT Questionnaires, Implementation Plans and post implementation documentation
- Assist with Managed Services Operations Center requests and trouble tickets on an as needed basis or on a scheduled rotation basis
- Experience with network fundamentals including TCP/IP networking (IPv4/IPv6)
Work Schedule/Travel
Standard Meriplex business hours of 8:00 AM to 5:00 PM with the ability to have a flexible schedule due to work volume and proposal deadlines are a must.
Ability to travel up to 20% may be required based on project requirements.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.