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Avaya Certification Jobs (NOW HIRING)

Avaya

SOC Analyst & Incident Response Lead

OR · On-site +1

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels ... Desirable Certifications * GIAC Certified Forensic Analyst (GCFA) or GIAC Certified Incident ...

Bowhead

Avaya UC Infrastructure Engineer

NJ

Required skills or certifications * Demonstrated experience operating and maintaining Avaya CM10 switching systems. * Working knowledge of telecommunications switching systems and associated voice ...

Avaya

Director, Solutions Consulting (Channel Partner)

$252K - $315K/yr

... Certifications Avaya and Industry certifications are highly desirable Footer Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Must have Avaya certification, OR VoIP Network Management certification, OR documented experience with VoIP Network Operations. * Special Requirements: Must have one of the following to meet the DoD ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Must have Avaya certification, OR VoIP Network Management certification, OR documented experience with VoIP Network Operations. * Special Requirements: Must have one of the following to meet the DoD ...

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All JobsAvaya Certification Jobs

Avaya Certification information

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How much do avaya certification jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for avaya certification in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is the difference between Avaya Certification vs Cisco Collaboration Certification?

AspectAvaya CertificationCisco Collaboration Certification
CredentialsAvaya-specific certifications for unified communications and contact center solutionsCisco certifications focused on collaboration, VoIP, and networking
Work EnvironmentPrimarily in organizations using Avaya communication systemsIn environments utilizing Cisco collaboration and networking products
Industry UsageCommon in contact centers and enterprise communication systemsWidely used in enterprise networks, collaboration, and VoIP deployments
Search & Comparison IntentOften compared for specialization in Avaya systemsCompared for broader networking and collaboration expertise

Avaya Certification specializes in Avaya communication solutions, ideal for roles focused on Avaya systems. Cisco Collaboration Certification covers a broader range of networking and collaboration tools, suitable for roles involving Cisco products. The choice depends on the employer's technology stack and career focus.

Infographic showing various Avaya Certification job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 6% Part Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
SOC Analyst & Incident Response Lead

SOC Analyst & Incident Response Lead

Avaya

OR • On-site, Remote

Full-time

Posted 5 days ago

Job description

About Avaya
Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections.
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
We believe success is built through strong connections - with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.
Learn more at https://www.avaya.com
Job Information
Job Code: 00270114
Job Family: Information Technology
Job Function: Information Security
Job Description
We are seeking a highly skilled and experienced Tier 3 SOC Analyst who will also function as the Incident Response Lead. This is a hybrid technical-leadership position focused on managing critical security events, conducting forensic investigations, and continuously enhancing the incident response program. As a senior member of the SOC, you will be the escalation point for complex and high-impact security incidents, support forensic analysis, lead root cause investigations, and contribute to detection engineering efforts.
Key Responsibilities
Tier 3 SOC Analyst Duties
  • Act as the final escalation point for complex security alerts and incidents identified through Azure Sentinel and other security monitoring tools.
  • Conduct in-depth digital forensic investigations across endpoints, networks, and cloud infrastructure (Azure, M365, Microsoft Dynamics etc.).
  • Perform malware analysis, reverse engineering, and memory/disk analysis to support incident triage and response.
  • Provide expert-level guidance to Tier 1 and Tier 2 SOC analysts; coach and mentor to raise team capabilities.
  • Correlate threat intelligence with incident data to understand adversary behavior and campaign objectives.
  • Collaborate with SIEM engineers to tune, develop, and optimize detection use cases, particularly for emerging threats.
  • Maintain documentation of playbooks, threat scenarios, and incident patterns.
  • Assist in management of suite of security tools.

Incident Response Lead Duties
  • Lead and coordinate the end-to-end incident response lifecycle, from detection through containment, eradication, and recovery.
  • Own and maintain IR documentation including incident tracking, timelines, RCA, and after-action reports.
  • Liaise with the CSIRT team and relevant business stakeholders during critical incidents.
  • Lead post-incident reviews and facilitate lessons learned workshops, contributing to policy, procedure, and control improvements.
  • Drive continuous process improvement across SOC and IR operations, ensuring integration with change and problem management.
  • Ensure executive-level incident reporting and briefings are prepared and delivered as needed.

Qualifications
Required
  • 5+ years of experience in a Security Operations Center or Incident Response role.
  • Proven experience leading major incident response efforts (e.g., ransomware, APT, data breaches).
  • Strong forensic analysis skills (disk, memory, log, and network forensics).
  • Advanced proficiency in SIEM platforms (preferably Microsoft Sentinel), EDR tools (Defender for Endpoint), and forensic toolsets.
  • Understanding of attacker TTPs mapped to MITRE ATT&CK and threat hunting methodologies.
  • Hands-on experience with scripting and automation (e.g., PowerShell, Python) to streamline investigations and response.
  • Knowledge of security controls, network protocols, operating systems, and cloud environments (Azure).
  • U.S. citizenship is required for this position.
  • Strong communication skills and ability to present technical findings to non-technical stakeholders.
  • Must be available to work outside of working hours when necessary.

Desirable Certifications
  • GIAC Certified Forensic Analyst (GCFA) or GIAC Certified Incident Handler (GCIH)
  • CISSP, OSCP, GCIA, or equivalent
  • Microsoft certifications: SC-200, SC-300, AZ-500

Key Competencies
  • Calm and decisive under pressure
  • Analytical and detail-oriented
  • Strong leadership and collaboration skills
  • Proactive approach to process optimization and threat mitigation
  • Passion for continuous learning and capability development

The pay range for this opportunity is from $93,000 to $125,500 + bonus potential + benefits. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, competencies.
#LI-CS1
Experience
3 - 6 Years of Experience
Education
Bachelor degree or equivalent experience
Footer
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

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