Manage tickets in Salesforce and AV projects in Monday.com * Assist with Windows 11 patching, imaging, and content updates * Document configurations, SOPs, and maintenance schedules * Explore ...
Manage tickets in Salesforce and AV projects in Monday.com * Assist with Windows 11 patching, imaging, and content updates * Document configurations, SOPs, and maintenance schedules * Explore ...
Manage tickets in Salesforce and AV projects in Monday.com * Assist with Windows 11 patching, imaging, and content updates * Document configurations, SOPs, and maintenance schedules * Explore ...
Manage tickets in Salesforce and AV projects in Monday.com * Assist with Windows 11 patching, imaging, and content updates * Document configurations, SOPs, and maintenance schedules * Explore ...
Senior AV Engineer
New York, NY · On-site
$114K - $157K/yr
Lead the design, engineering, deployment, configuration, and lifecycle management of enterprise AV ... Travel between office locations or project sites may be required for room deployments, AV ...
New
Senior AV Engineer
New York, NY · On-site
$114K - $157K/yr
Lead the design, engineering, deployment, configuration, and lifecycle management of enterprise AV ... Travel between office locations or project sites may be required for room deployments, AV ...
New
AV Engineer, Americas
New York, NY · On-site
$88K - $116K/yr
AV Engineer, Americas Location New York Business Area Engineering and CTO Ref # 10051910 ... Experience managing project budgets and financial planning * Experience coordinating with internal ...
AV Engineer, Americas
New York, NY · On-site
$88K - $116K/yr
AV Engineer, Americas Location New York Business Area Engineering and CTO Ref # 10051910 ... Experience managing project budgets and financial planning * Experience coordinating with internal ...
Senior Project Manager Construction
New York, NY · On-site
$112K - $170K/yr
Senior Project Manager, Design and Construction Department: Facilities and Support Services ... Coordinate with in-house stakeholders including Materials Management, IT, AV, Security, and the ...
Senior Project Manager Construction
New York, NY · On-site
$112K - $170K/yr
Senior Project Manager, Design and Construction Department: Facilities and Support Services ... Coordinate with in-house stakeholders including Materials Management, IT, AV, Security, and the ...
Experience with AV (audio-visual) systems, structured cabling, low-voltage systems, and IT-related ... Proven experience managing projects with significant electrical scopes and multi-million-dollar ...
Experience with AV (audio-visual) systems, structured cabling, low-voltage systems, and IT-related ... Proven experience managing projects with significant electrical scopes and multi-million-dollar ...
Experience with AV (audio-visual) systems, structured cabling, low-voltage systems, and IT-related ... Proven experience managing projects with significant electrical scopes and multi-million-dollar ...
Experience with AV (audio-visual) systems, structured cabling, low-voltage systems, and IT-related ... Proven experience managing projects with significant electrical scopes and multi-million-dollar ...
Account Executive - Audiovisual (AV)
Manhattan, NY · On-site
$75K - $140K/yr
Partner with engineering, project management, and operations to support successful project ... Working knowledge of AV/IT systems and integration environments * Proficiency with Microsoft Office ...
Quick apply
Account Executive - Audiovisual (AV)
Manhattan, NY · On-site
$75K - $140K/yr
Partner with engineering, project management, and operations to support successful project ... Working knowledge of AV/IT systems and integration environments * Proficiency with Microsoft Office ...
AV Installation Technician
Cranford, NJ · On-site
$20 - $25/hr
The AV Installation Technician is a position responsible for performing a wide variety of ... They need to coordinate with project management, and others to fully understand their role on ...
AV Installation Technician
Cranford, NJ · On-site
$20 - $25/hr
The AV Installation Technician is a position responsible for performing a wide variety of ... They need to coordinate with project management, and others to fully understand their role on ...
AV Commissioning Specialist
Lyndhurst, NJ · On-site
$40 - $52/hr
You'll work closely with the Project Manager to provide documented test result from system testing ... Minimum 5 years of AV Installation experience preferred * A four-year degree or military experience ...
AV Commissioning Specialist
Lyndhurst, NJ · On-site
$40 - $52/hr
You'll work closely with the Project Manager to provide documented test result from system testing ... Minimum 5 years of AV Installation experience preferred * A four-year degree or military experience ...
AV Installation Technician
Cranford, NJ · On-site
$21.25 - $28/hr
The AV Installation Technician is a position responsible for performing a wide variety of ... They need to coordinate with project management, and others to fully understand their role on ...
AV Installation Technician
Cranford, NJ · On-site
$21.25 - $28/hr
The AV Installation Technician is a position responsible for performing a wide variety of ... They need to coordinate with project management, and others to fully understand their role on ...
AV Field Engineer
$85K - $115K/yr
This passion for making a difference applies just as much to our team as it does to our projects ... asset management, advanced robotics, and more. Our technical expertise is paired with an ...
AV Field Engineer
$85K - $115K/yr
This passion for making a difference applies just as much to our team as it does to our projects ... asset management, advanced robotics, and more. Our technical expertise is paired with an ...
As the Project Manager, embedded in Asset Management, you will work on the marketing and events ... Coordinate event logistics such as registration, calendars, venues, AV, catering, and materials
Quick apply
As the Project Manager, embedded in Asset Management, you will work on the marketing and events ... Coordinate event logistics such as registration, calendars, venues, AV, catering, and materials
As the Project Manager, embedded in Asset Management, you will work on the marketing and events ... Coordinate event logistics such as registration, calendars, venues, AV, catering, and materials
As the Project Manager, embedded in Asset Management, you will work on the marketing and events ... Coordinate event logistics such as registration, calendars, venues, AV, catering, and materials
Senior Field Technician
Mountainside, NJ · On-site
$43 - $48/hr
Function as a client liaison and onsite project manager * Coordinate AV requirements with General Contractors and other trades * Lead and supervise a team of installation subcontractors * Perform AV ...
Quick apply
Senior Field Technician
Mountainside, NJ · On-site
$43 - $48/hr
Function as a client liaison and onsite project manager * Coordinate AV requirements with General Contractors and other trades * Lead and supervise a team of installation subcontractors * Perform AV ...
Onsite AV Specialist
New York, NY · On-site
$29.27 - $35/hr
With clients spanning the globe and an exciting pipeline of projects across industries, Diversified ... Responsibilities include meetings, conference, and event support; inventory management; reporting ...
Onsite AV Specialist
New York, NY · On-site
$29.27 - $35/hr
With clients spanning the globe and an exciting pipeline of projects across industries, Diversified ... Responsibilities include meetings, conference, and event support; inventory management; reporting ...
Intern Trainee (Infrastructure Team)
New York, NY · On-site
$23/hr
This internship offers hands-on experience in supporting internal project managers and leads as they coordinate complex IT deployments, including office buildouts, AV integration, hardware ...
Intern Trainee (Infrastructure Team)
New York, NY · On-site
$23/hr
This internship offers hands-on experience in supporting internal project managers and leads as they coordinate complex IT deployments, including office buildouts, AV integration, hardware ...
Intern Trainee (Infrastructure Team)
New York, NY · On-site
$23/hr
This internship offers hands-on experience in supporting internal project managers and leads as they coordinate complex IT deployments, including office buildouts, AV integration, hardware ...
Intern Trainee (Infrastructure Team)
New York, NY · On-site
$23/hr
This internship offers hands-on experience in supporting internal project managers and leads as they coordinate complex IT deployments, including office buildouts, AV integration, hardware ...
Intern Trainee (Infrastructure Team)
New York, NY · On-site
$23/hr
This internship offers hands-on experience in supporting internal project managers and leads as they coordinate complex IT deployments, including office buildouts, AV integration, hardware ...
Quick apply
Intern Trainee (Infrastructure Team)
New York, NY · On-site
$23/hr
This internship offers hands-on experience in supporting internal project managers and leads as they coordinate complex IT deployments, including office buildouts, AV integration, hardware ...
AV Tech NYC
New York, NY · On-site
Reporting to the Manager of Collaboration Services, this individual will serve as a key resource ... Team Collaboration & Project Support * Adhere to departmental policies, standards, operational ...
AV Tech NYC
New York, NY · On-site
Reporting to the Manager of Collaboration Services, this individual will serve as a key resource ... Team Collaboration & Project Support * Adhere to departmental policies, standards, operational ...
Av Project Manager information
See Basking Ridge, NJ salary details
$22.54 - $27.66
4% of jobs
$27.66 - $32.77
8% of jobs
$32.77 - $37.88
3% of jobs
$40.12 is the 25th percentile. Wages below this are outliers.
$37.88 - $42.99
21% of jobs
The median wage is $46.19 / hr.
$42.99 - $48.10
21% of jobs
$51.57 is the 75th percentile. Wages above this are outliers.
$48.10 - $53.22
25% of jobs
$53.22 - $58.33
13% of jobs
$58.33 - $63.44
2% of jobs
$63.44 - $68.55
1% of jobs
$68.55 - $73.67
1% of jobs
$73.67 - $78.78
0% of jobs
$22
$47
$78
How much do av project manager jobs pay per hour?
What is the difference between Av Project Manager vs AV Technician?
| Aspect | Av Project Manager | AV Technician |
|---|---|---|
| Credentials | Project management certifications, technical AV knowledge | Technical AV certifications, hands-on skills |
| Work Environment | Project planning, client meetings, overseeing installations | On-site installation, troubleshooting, equipment setup |
| Industry Usage | Used in large AV projects, corporate events, and integration | Used in equipment setup, maintenance, and technical support |
The Av Project Manager focuses on planning, coordinating, and overseeing AV projects, ensuring timely delivery and client satisfaction. In contrast, the AV Technician handles the technical installation, setup, and troubleshooting of AV equipment. Both roles require technical knowledge, but the Project Manager emphasizes management and coordination, while the Technician emphasizes hands-on technical work.
What are some common challenges an AV Project Manager faces during the execution of audio-visual installation projects?
What are the key skills and qualifications needed to thrive as an AV Project Manager, and why are they important?
What are AV Project Managers?

Full-time
Re-posted 26 days ago
Job description
- Operate, maintain, and troubleshoot AV systems (Crestron, Biamp Tesira, Shure, PTZ cameras, projectors, BrightSign)
- Configure and manage Dante audio networking
- Provide technical support for events and hybrid meetings (Teams/Zoom)
- Support Observatory Exhibit hardware (turnstiles, kiosks, exhibits, ticketing systems)
- Deliver executive-level support for high-visibility events
- Collaborate with IT/network teams on connectivity and cybersecurity
- Manage tickets in Salesforce and AV projects in Monday.com
- Assist with Windows 11 patching, imaging, and content updates
- Document configurations, SOPs, and maintenance schedules
- Explore emerging technologies (including AI) to improve workflows
- Provide on-site and remote AV technology support for the Empire State Building Observatory along with other systems in the ESRT portfolio
- Support and maintain the ESBO hardware including turnstiles, kiosks, exhibits, and ticket booths
- Perform daily AV system monitoring, verifying the integrity and availability of all hardware, server, and systems
- Provide technical assistance to support a wide range of ESBO events (i.e.; movie night, lighting ceremonies)
- When required, assist with supporting and preparing conference rooms/town halls and additional areas to deliver Audio Visual services
- Assist in preventative maintenance schedules of kiosk, turnstiles, and ticket printers
- Identify, troubleshoot, and resolve various technical problems and ensure service levels agreement (SLA) are upheld
- When required, provide helpdesk support for ESBO, ESRT, and building staff, including the Property Management Office, Building Engineers, Maintenance Staff, Security Staff, and Front desk
- Ensure cybersecurity practices are incorporated into all IT and AV related work
- Provide timely responses to support requests via phone, email or in person
- Follow departmental change management processes and protocols
- Provide executive level support to ESBO and ESRT senior leadership
- Provide support for key office automation software (i.e., Office 365, Team, SharePoint, Adobe)
- Provide timely updates to end-users and management regarding the status of reported problems/projects
- Review helpdesk tickets and escalate as necessary based on established guidelines and procedures
- Deployment of software updates, upgrades, and hot fixes, including the imaging of new devices, as required
- Assist with the planning and deployment of new and upgraded hardware and software products
- Assist other branches of Information Technology with projects and tasks
- Carry out other duties assigned or requested by management
- Maintain operation, configuration, documentation of all IT related issues
- Maintain PCI and SOX compliance for the Observatory
- Control Systems: Crestron control systems (required); programming & DM NVX distribution (preferred)
- Medialon show control systems (preferred); Barco Overture automation & scheduling (preferred)
- Audio DSP & Control:Q-SYS design, configuration, and control (required); scripting & advanced integration (preferred); Biamp Tesira DSP configuration (required); certification (preferred)
- Audio Systems & Mixing: XLR-based audio systems, signal flow, and troubleshooting (required); Audio board mixing for live, installed, and hybrid environments (preferred)
- Microphones & RF Systems: Shure wireless microphone systems setup and coordination (required); Wireless Workbench monitoring and optimization (preferred)
- Networking & AV-over-IP: Dante audio networking setup and troubleshooting (required); Level 3 certification (preferred); Basic IP networking for AV systems (required); VLANs, QoS, and managed switch configuration (preferred)
- Lighting Systems (Theatrical & Architectural):Theatrical and architectural lighting systems integration (preferred); ETC lighting control platforms (Eos family) (preferred). DMX and sACN lighting networks configuration and troubleshooting (preferred)
- Video Conferencing: Teams & Zoom support (required); room design standards (preferred)
- Digital Signage: BrightSign player setup and content publishing (required); BrightSign Network (BSN) administration (preferred)
- Show Control & Automation: Medialon-based multi-system show control integration (preferred); Barco Overture automation for synchronized AV, lighting, and media playback (preferred)
- Exhibit & Experiential Support: Exhibit fabrication maintenance and support, including AV integration during build and install (required); Coordination with fabricators, designers, and installers for permanent and temporary exhibits (preferred)
- Deliver reliable AV/IT support for Empire State Building Observatory and portfolio spaces
- Provide exceptional customer service for events and meetings
- Resolve issues promptly while maintaining cybersecurity standards
- Ensure system uptime and compliance with patching protocols
- KPIs:
- System uptime > 99.5%
- First response: P1 < 15 min; P2 < 1 hr, P3 < 3 hrs
- MTTR < 3 hrs
- 30/60/90-DAY PLAN:
- 30 Days: Shadow ESBO Ops, audit systems, document configs
- 60 Days: Implement preventative maintenance, assisted triage
- 90 Days: Optimize workflows, complete patching, formalize event playbooks
- Strong understanding of AV and IT systems, PC hardware, OS, and networking
- Strong technical aptitude and troubleshooting skills
- Outstanding communication and customer service
- Ability to manage stressful situations in a calm, courteous, and efficient manner
- Ability to make quick, clear decisions with minimal supervision
- Ability to meet deadlines and strong attention to detail
- Excellent interpersonal, oral, and written communication skills
- Detail-oriented with strong organizational skills
- WORK SCHEDULE:
- Flexible schedule, including ability to work nights, weekends, and holidays
- Bachelor's degree in computer science, Engineering, or related field preferred
- 2-5 years experience in IT/AV support, experience with exhibit support for museums or theme parks is highly preferred
- Certifications a plus: A+, Network+, Security+, CTS, Dante, Crestron, Biamp, QSYS
- Prolonged periods of sitting at a desk and working on a computer
- Ability to work at heights using ladders
- Ability to move between offices
- Must be able to lift up to 50 pounds at times
- At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
- Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently
- Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
- Dependable - you take a strong sense of ownership and accountability over your work
- Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a "roll-up-your-sleeves" attitude
- Curious - you consistently look for new ways to work smarter, not just harder
- Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
- Positive - you possess a service-oriented attitude with excellent follow through
- Competitive base salary and bonus
- Health/Dental/Vision insurance
- Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
- Voluntary Enhanced LTD Program
- Voluntary Hospital, Accident, and Cancer Programs
- 401(k) with 100% match up to 5%
- Paid parental leave
- Pre-tax transit accounts
- Employee Assistance Program for emotional, financial, and legal support
- Generous paid time off
- Employee engagement programs
- Volunteer time off
- Continuing education
- Complimentary Empire State Building Observatory access
- Complimentary gym membership and other wellness benefits
- Employee Discount Programs