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Job Description - AV Producer

Brief Description

The Producer is a key operational role responsible for executing events of moderate complexity within their primary service while developing functional proficiency in a second service through cross-training. This role supports Senior Producers in delivering high-quality events, supervises Coordinators and independent contractors during busy seasons, and ensures client satisfaction through technical expertise and professional execution. The Producer plays a critical role in maintaining operational efficiency, contributing to team development, and advancing their skills to prepare for leadership roles. The ideal candidate is a technically adept, organized professional with strong teamwork skills and a commitment to learning across services.

Duties and Responsibilities

Event Planning and Execution (70%)

Manage specific components of AV event production, including:

• Oversee setup, operation, and strike of audio, video, lighting, staging and scenic systems; coordinate with venue staff for vehicle loading requirements, power, internet, and rigging needs.
• Execute event tasks according to production plans, ensuring timely setup, operation, and breakdown.
• Perform a high level client communication.
• Assist Senior Producers in complex, multi-service events, applying cross-trained skills in a secondary service..
• Serve as the primary point of contact for clients and TWST staff during events, addressing concerns and ensuring deliverables meet expectations.
• Troubleshoot technical issues during events (e.g., audio feedback, streaming lag) under Senior Producer or Director guidance.
• Assist with event planning, including preparing equipment lists, staffing schedules, and technical checklists.
• Maintain and organize service-specific equipment, reporting any maintenance needs to Service Directors.
• Document event details (e.g., setup configurations, issues encountered) for post-event reports.
• Stay updated on service-specific technologies and best practices to enhance event delivery.

Team Support and Supervision (20%)

• Supervise Coordinators and independent contractors during events, delegating tasks and ensuring adherence to company standards.
• Provide on-the-job training to Coordinators, focusing on technical skills and event protocols.
• Collaborate with Senior Producers and other Producers to coordinate multi-service events (e.g., combining webcasting and AV for hybrid events).
• Participate in post-event debriefs, providing feedback on team performance and event outcomes.
• Support Senior Producers in mentoring staff and reinforcing cross-training goals.

Cross-Training and Skill Development (10%)

• Actively participate in cross-training to achieve functional proficiency in a second service within 6–12 months (e.g., a webcasting producer learning AV setup).
  • Example: Producer in AV should be capable of supporting basic webcasting tasks, such as configuring a Zoom stream or managing audio inputs.
• Attend cross-training workshops and shadow events in secondary services to build skills.
• Apply cross-trained skills during events to support flexibility and resource allocation.
• Provide feedback to Service Directors on cross-training program effectiveness.

Education and Experience

• Experience: 2-3 years in live event production, with proficiency in AV.
• Technical Skills: Hands-on experience with audio mixers, lighting consoles, video switchers, and scenic set pieces.
• Teamwork: Ability to work collaboratively in fast-paced environments and supervise junior staff or contractors.
• Problem-Solving: Capability to address technical or logistical challenges during events with minimal supervision.
• Communication: Strong verbal and written skills for client interactions, team coordination, and reporting.
• Availability: Flexibility to work irregular hours, including evenings, weekends, and travel for onsite events.

Key Skills and Competencies

• Organization and prioritization skills
• Hands-on experience with Windows/Mac OS/Android
• Experience providing white-glove service to clients
• Attention to detail and accuracy
• Confidentiality and Judgment
• Communication and problem-solving skills
• Information management skills
• Ability to work independently and in collaborative environments
• Ability to meet deadlines

Requirements

• Understand A/V signal flow and troubleshooting
• Working knowledge of digital and analog mixing boards, wireless systems, audio/visual hardware, software & signal flows
• Create a clean, professional presentation of our equipment
• Research and develop new skills
• Be pleasant and energetic early in the morning
• Interact with clients face to face
• Navigate service hallways and freight elevators at high-end hotel and event venues
• Travel to midtown Manhattan by 6 AM or earlier
• Travel out of state via Airplane or Provided Transportation
• Report client feedback and potential product requests
• Unpack/setup/test/run/break down of broadcast and audio visual equipment
• Ability to lift 50lbs+
• Work onsite frequently (Locations nationwide)

Job Title: Producer

Employment Type: Exempt Full-Time

Location: Hybrid - NY, NJ, onsite, remote

Reports to: Joshua Arroyo, AV Onsite Event Manager; PlanetAV

Compensation & Benefits

Salary: $60,000 - $70,000 (within Market Rate for the role)

Bonus: Discretionary Bonus Eligible - Annual bonus based on company and individual performance.

Benefits:

• Employer sponsored Medical, Dental and Vision plans
• 401K Employee contribution plan (no match)
• Employer paid Professional Development
• Time Off: 3 Weeks Vacation 6.5 Sick Days
• Parental Leave
• Ancillary Benefits: LTD, Voluntary Life insurance and Voluntary Insurance Plans including, critical illness, hospital and legal insurance