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Autonomous Vehicle Support Specialist Jobs (NOW HIRING)

TSMG

Autonomous Vehicle Operations Lead

Warsaw, IN · On-site

Ensure vehicles are operationally ready to support testing, commercial deployment, and autonomous ... Coordinate the work of Depot Specialists, Safety Operators, Senior Technicians, and SDS Specialists.

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Autonomous Vehicle Support Specialist information

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How much do autonomous vehicle support specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for autonomous vehicle support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is an autonomous vehicle support specialist?

Autonomous Vehicle Support Specialists are professionals who provide technical and operational support for self-driving vehicles. They monitor vehicle systems, troubleshoot issues, assist with remote operations, and ensure the safety and performance of autonomous vehicles. Their role often involves data analysis, coordinating with engineering teams, and communicating with customers or end-users. These specialists play a critical part in deploying and maintaining the reliability of autonomous vehicle fleets.

What skills and qualifications are needed to thrive as an autonomous vehicle support specialist?

To thrive as an Autonomous Vehicle Support Specialist, you need a solid understanding of vehicle systems, troubleshooting skills, and typically a degree or certification in engineering, computer science, or a related technical field. Familiarity with autonomous vehicle platforms, diagnostic software, telematics systems, and relevant industry certifications are commonly required. Strong problem-solving abilities, clear communication, and adaptability help specialists excel in fast-evolving environments. These skills are essential for ensuring autonomous vehicles operate safely, efficiently, and in compliance with regulatory standards.

What are common challenges faced by autonomous vehicle support specialists in their day-to-day work?

Autonomous Vehicle Support Specialists often encounter challenges related to troubleshooting complex hardware and software issues in real time, sometimes under tight deadlines. Communication with cross-functional teams—including engineers, safety drivers, and customer support—is crucial to quickly resolve operational problems. Additionally, staying updated with the latest advancements in autonomous technology and adhering to evolving safety protocols are key aspects of the role. Flexibility and strong problem-solving skills are essential for managing unexpected situations during vehicle operations or testing.

What is the difference between Autonomous Vehicle Support Specialist vs Autonomous Vehicle Technician?

AspectAutonomous Vehicle Support SpecialistAutonomous Vehicle Technician
Required CredentialsTechnical certifications, customer support trainingAutomotive or electronics certifications, technical training
Work EnvironmentCustomer sites, support centers, field serviceGarage, testing facilities, repair shops
Employer & Industry UsageTech companies, autonomous vehicle manufacturersAutomotive dealerships, service centers
Common Search & Comparison IntentSupport roles, customer assistance, troubleshootingRepair, maintenance, diagnostics

The Autonomous Vehicle Support Specialist primarily focuses on assisting customers, troubleshooting issues remotely or on-site, and providing technical support for autonomous vehicle systems. In contrast, the Autonomous Vehicle Technician is more involved in hands-on repairs, diagnostics, and maintenance of autonomous vehicles. Both roles require technical knowledge, but their work environments and daily tasks differ significantly.

What cities are hiring for Autonomous Vehicle Support Specialist jobs?

Cities with the most Autonomous Vehicle Support Specialist job openings:

What states have the most Autonomous Vehicle Support Specialist jobs?

States with the most job openings for Autonomous Vehicle Support Specialist jobs include:

What are popular job titles related to Autonomous Vehicle Support Specialist jobs?

For Autonomous Vehicle Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Autonomous Vehicle Support Specialist job openings in the United States as of September 2026, with employment types broken down into 60% Full Time, 20% Temporary, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Autonomous Vehicle Operations Specialist

Atlanta, GA • On-site

May Mobility
Urban Transit Systems • 11 - 50 employees
Learn more about May Mobilityexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think.
Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We're building the world's best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we've given more than 500,000 autonomous rides to real people around the globe. And we're just getting started. We're hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us.
Job Summary
As an Autonomous Vehicle (AV) Operations Specialist you will work independently and alongside your teammates to ensure a safe and positive experience for our riders, Autonomous Vehicle Operators (AVOs), and customers by coordinating daily logistics as well as supporting our Autonomous Vehicles during operations. You will report directly to the Site Operations Manager and will be vital in ensuring May Mobility exceeds expectations for customer satisfaction.
Essential Responsibilities
  • Monitor and support autonomous vehicles in real time during operations
  • Ensure that operations during each shift follow rigorous safety guidelines
  • Follow daily protocols and track site performance metrics to systematically improve outcomes
  • Address technical problems and coordinate with engineering teams for timely resolutions
  • Train and help develop autonomous vehicle operators by conducting team huddles and coaching through video review or ride-alongs
  • Monitor health of vehicles at all times using company tools for observation
  • Log real time feedback regarding autonomy performance to be sent to engineers
  • Maintain accurate records of vehicle operations and performance
  • Investigate and complete accident reports, incident escalations, and customer complaints
  • Interact with the public as an ambassador for May Mobility's technology
  • Test software changes with focus on safety and communicate clear feedback
  • May travel to other sites for coverage and support as needed
  • Other duties as assigned

Skills and Abilities
Success in this role typically requires the following competencies:
  • Strong technical aptitude and ability to learn new software and processes
  • Data collection and organization
  • Ability to communicate effectively
  • Ability to coach and lead by example
  • Strong written and verbal communication skills across multiple platforms; strict attention to detail in every situation
  • High comfort level with making judgment calls in ambiguous situations
  • Understanding of best practices when it comes to top-notch customer service
  • Ability to work effectively with team members at all levels of the organization
  • Proficiency with a laptop and Google suite applications (Gmail, sheets, docs, etc.)

Qualifications and Experience
Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience:
Required Qualifications:
  • Eager to take on a first-time people management role and grow as a confident, inspiring leader.
  • Experience taking leadership of processes and driving continuous improvement in a fast-adapting and customer-focused environment.
  • Previous experience working at a technology focused company
  • Experience working in Google Suite Application (Gmail, sheets, docs, etc.)
  • Valid U.S. Driver's License

Desirable Qualifications:
  • Experience as a leader in a fast-adapting and customer-focused environment
  • Associates degree or higher in Business, Technical Operations, or related area
  • Prior experience in operations or logistics or Fleet Management

Physical Requirements
  • Standard site working conditions which includes but is not limited to:
    • Must be able to remain in a stationary position 50% or more of the time
    • Must be able to move and / or change positions often when needed
    • Prolonged computer use
  • Flexibility to work weekends and adjust schedule to align with site operating hours and project needs, including early mornings, evenings, and holidays as required.
  • Ability to lift up to 50 lbs
  • Ability to stand for prolonged periods of time and climb ladders (infrequent)
  • Ability to work outdoors in varying temperatures and weather conditions
  • Expected Travel: 0%-10%

Benefits and Perks
  • Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate.
  • Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available.
  • Rich retirement benefits, including an immediately vested employer safe harbor match.
  • Generous paid parental leave as well as a phased return to work.
  • Flexible vacation policy in addition to paid company holidays.
  • Total Wellness Program providing numerous resources for overall wellbeing

Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we're committed to building a diverse, inclusive, and authentic workforce, so if you're excited about this role but your previous experience doesn't align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May.
Want to learn more about our culture & benefits? Check out our website!
May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know.
Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners.
Salary Range
$50,000-$55,000 USD
May Mobility uses automated tools to support - but not replace - human judgment in our recruiting process, to find out more please click here

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