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Automotive Tech Support Jobs in Detroit, MI (NOW HIRING)

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All JobsAutomotive Tech Support JobsAutomotive Tech Support Jobs in Detroit, MI

Automotive Tech Support information

See Detroit, MI salary details

$26.7K

$43K

$65.3K

How much do automotive tech support jobs pay per year?

As of Aug 27, 2026, the average yearly pay for automotive tech support in Detroit, MI is $43,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $46,500.00 per year, depending on experience, location, and employer.

What is an automotive tech support specialist?

An Automotive Tech Support specialist is a professional who assists customers, mechanics, and dealerships with diagnosing and resolving issues related to vehicles’ electronic and mechanical systems. They provide technical guidance over the phone, online, or in person, helping troubleshoot problems, interpret diagnostic codes, and recommend repairs or maintenance. Their expertise covers a range of automotive technologies, including engine management, infotainment systems, and advanced driver-assistance features. This role requires strong communication skills and a thorough understanding of automotive systems and diagnostic tools.

What are the key skills and qualifications needed to thrive as an automotive tech support specialist?

To thrive as an Automotive Tech Support specialist, you need a solid understanding of automotive systems, troubleshooting techniques, and typically a background in automotive technology or a related certification. Familiarity with diagnostic software, customer relationship management (CRM) systems, and manufacturer-specific tools is often required. Strong communication, patience, and problem-solving skills help in effectively assisting customers and translating technical information. These abilities ensure accurate diagnoses, efficient support, and high customer satisfaction in a rapidly evolving automotive industry.

What are some common challenges automotive tech support specialists face when troubleshooting remotely?

Automotive Tech Support specialists often encounter challenges such as limited access to the vehicle, relying on customer descriptions, and diagnosing complex issues without hands-on inspection. Effective communication and guiding customers step-by-step are essential, as is staying current with rapidly evolving automotive technology. Collaboration with on-site technicians and using remote diagnostic tools can help overcome these challenges and ensure accurate support.

What is the difference between Automotive Tech Support vs Automotive Service Technician?

AspectAutomotive Tech SupportAutomotive Service Technician
CredentialsTypically requires certifications like ASE Entry-LevelRequires ASE certifications and technical training
Work EnvironmentCustomer support centers, call centers, online troubleshootingRepair shops, dealerships, automotive service centers
Employer & IndustryAutomotive manufacturers, tech companies, dealershipsAuto repair shops, dealerships, independent garages
Job FocusProviding technical support, troubleshooting, customer assistanceDiagnosing, repairing, and maintaining vehicles

Automotive Tech Support primarily involves assisting customers with vehicle issues remotely or over the phone, focusing on troubleshooting and technical guidance. In contrast, Automotive Service Technicians physically diagnose and repair vehicles. While both roles require automotive knowledge and certifications, their work environments and daily tasks differ significantly.

What is the role of automotive tech support?

Automotive tech support involves assisting customers and technicians with diagnosing and resolving vehicle electronic and mechanical issues, often using diagnostic tools and software. The role requires technical knowledge of vehicle systems, troubleshooting skills, and effective communication to ensure proper vehicle maintenance and repair guidance.

What jobs can you get with automotive tech support?

Automotive tech support skills can lead to jobs such as automotive service advisor, technical support specialist for automotive products, or diagnostic technician. These roles often require knowledge of vehicle systems, troubleshooting skills, and familiarity with diagnostic tools and software.

What cities near Detroit, MI are hiring for Automotive Tech Support jobs?

Cities near Detroit, MI with the most Automotive Tech Support job openings:

Automotive Tech Support jobs near you
Infographic showing various Automotive Tech Support job openings in Detroit, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,044 per year, or $20.7 per hour.

Automotive Technology

Warren, MI • On-site

Fitzgerald Public Schools
Elementary and Secondary Schools • 201 - 500 employees
Learn more about Fitzgerald Public Schoolsexternal

Full-time

Posted 14 days ago

Job description

NOTICE OF OPENING:       CTE Auto Technology Teacher
LOCATION:                          Fitzgerald High School
WORK YEAR:                      2026-2027 School Year
SALARY:                               Per FEA Contract
QUALIFICATIONS:




  • Standard or professional Occupational Certificate CIP code 47.0604 OR
  • Eligible for Annual Career Authorization certificate -Achieved with 4000 hours of work experience in the Automotive Industry within the last ten years.
  • Automotive Service Excellence (ASE) Certification or ability to obtain certification:
    • Automobile Technician Instructor must be certified in Steering and Suspension (A4), Brakes (A5), Electrical (A6), and Maintenance and Light Repair (G1).
    • Master Automobile Technicians with A1-A8 are exempt from G1
  • Experience in high school classroom instruction
  • Ability to manage time and self-directed
  • High level of confidentiality and professionalism
  • Excellent verbal and written communication skills
  • Experience with at risk students
  • Patience to work with diverse populations and language barriers Valid Michigan Teaching Certification.
  • Ability to manage time and work individually.
  • Excellent verbal and written communication skills.
  • Experience working with diverse populations and language barriers.
  • Enthusiastic, Energetic, Positive and Professional.
  • Experience with online learning- Edgenuity preferred.


DUTIES AND RESPONSIBILITIES: 

  • Responsible for planning, assessment, and instruction.
  • Implement curriculum according to the Michigan Common Core State Standards and district adopted curriculum.
  • Update CIP self-review and fulfill all State of Michigan CTE requirements annually
  • Use relevant technology to support and differentiate instruction.
  • Interpret and use data from ongoing assessments to inform instruction.
  • Participate in professional development and implement best practice.
  • Encourage and monitor the progress of individual students and use information to adjust teaching strategies.
  • Provide a variety of learning materials and resources for use in educational activities.
  • Collaborate with teachers and administrators to improve student achievement in the content areas.


Apply