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Automotive Tech Support Jobs in Atlanta, GA (NOW HIRING)

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Automotive Tech Support information

See Atlanta, GA salary details

$26K

$41.8K

$63.5K

How much do automotive tech support jobs pay per year?

As of Aug 26, 2026, the average yearly pay for automotive tech support in Atlanta, GA is $41,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $45,200.00 per year, depending on experience, location, and employer.

What is an automotive tech support specialist?

An Automotive Tech Support specialist is a professional who assists customers, mechanics, and dealerships with diagnosing and resolving issues related to vehicles’ electronic and mechanical systems. They provide technical guidance over the phone, online, or in person, helping troubleshoot problems, interpret diagnostic codes, and recommend repairs or maintenance. Their expertise covers a range of automotive technologies, including engine management, infotainment systems, and advanced driver-assistance features. This role requires strong communication skills and a thorough understanding of automotive systems and diagnostic tools.

What are the key skills and qualifications needed to thrive as an automotive tech support specialist?

To thrive as an Automotive Tech Support specialist, you need a solid understanding of automotive systems, troubleshooting techniques, and typically a background in automotive technology or a related certification. Familiarity with diagnostic software, customer relationship management (CRM) systems, and manufacturer-specific tools is often required. Strong communication, patience, and problem-solving skills help in effectively assisting customers and translating technical information. These abilities ensure accurate diagnoses, efficient support, and high customer satisfaction in a rapidly evolving automotive industry.

What are some common challenges automotive tech support specialists face when troubleshooting remotely?

Automotive Tech Support specialists often encounter challenges such as limited access to the vehicle, relying on customer descriptions, and diagnosing complex issues without hands-on inspection. Effective communication and guiding customers step-by-step are essential, as is staying current with rapidly evolving automotive technology. Collaboration with on-site technicians and using remote diagnostic tools can help overcome these challenges and ensure accurate support.

What is the difference between Automotive Tech Support vs Automotive Service Technician?

AspectAutomotive Tech SupportAutomotive Service Technician
CredentialsTypically requires certifications like ASE Entry-LevelRequires ASE certifications and technical training
Work EnvironmentCustomer support centers, call centers, online troubleshootingRepair shops, dealerships, automotive service centers
Employer & IndustryAutomotive manufacturers, tech companies, dealershipsAuto repair shops, dealerships, independent garages
Job FocusProviding technical support, troubleshooting, customer assistanceDiagnosing, repairing, and maintaining vehicles

Automotive Tech Support primarily involves assisting customers with vehicle issues remotely or over the phone, focusing on troubleshooting and technical guidance. In contrast, Automotive Service Technicians physically diagnose and repair vehicles. While both roles require automotive knowledge and certifications, their work environments and daily tasks differ significantly.

What is the role of automotive tech support?

Automotive tech support involves assisting customers and technicians with diagnosing and resolving vehicle electronic and mechanical issues, often using diagnostic tools and software. The role requires technical knowledge of vehicle systems, troubleshooting skills, and effective communication to ensure proper vehicle maintenance and repair guidance.

What jobs can you get with automotive tech support?

Automotive tech support skills can lead to jobs such as automotive service advisor, technical support specialist for automotive products, or diagnostic technician. These roles often require knowledge of vehicle systems, troubleshooting skills, and familiarity with diagnostic tools and software.
Automotive Tech Support jobs near you
Infographic showing various Automotive Tech Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $41,813 per year, or $20.1 per hour.

ATE Field Apprentice

Mcdonough, GA • On-site

Automotive Technology Experts
Motor Vehicle Manufacturing • 11 - 50 employees

6.7

Company rating: 6.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

203rd of 371 rated vehicle maintenance

Learn more about Automotive Technology Expertsexternal

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Champions Do More

At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services.  We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.   

ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles.  We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.

Responsibilities
  • Learn the industry standard of the manufacturer's original specification with high quality controls
  • Hands-on training with an experienced Field Technicians who will guide you to be a stand alone technician
  • Learning basics of:
    • Diagnostics
    • Calibrations/programming
    • Scanning
    • Wire/Connector repair
Qualifications
  • High School diploma or GED
  • Prior experience in Automotive Technology Support
  • Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc.
  • Excellent customer service skills
  • Strong communication skills, both written and verbal, with the ability to communicate clearly and professionally with customers, technicians, and team members
  • Strong problem-solving capabilities
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus ("Cash From Crash")
  • 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

Posted Min Pay RateUSD $18.00/Hr.Posted Max Pay RateUSD $21.00/Hr.Employment Type: FULL_TIME

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