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Automotive Tech Support Jobs in New York (NOW HIRING)

Lincoln Tech

Automotive Instructor

Union, NJ · On-site

$27 - $36/hr

Automotive TechniciansKey Requirements for Automotive Instructors - 3+ years of Automotive ... Facilitate and effectively deliver Lincoln Tech accredited course curriculum * Support and motivate ...

Maxima Consulting

IT Support Analyst

Manhattan, NY · On-site

$60 - $90/hr

Direct experience in an industry with a strongly regulated or complex supply chain (Retail, Grocery, Medical, Automotive, etc.). * Strong hands-on knowledge of supporting Supply Chain technologies ...

Maxima Consulting

IT Support Analyst

New York, NY · On-site

Direct experience in an industry with a strongly regulated or complex supply chain (Retail, Grocery, Medical, Automotive, etc.). * Strong hands-on knowledge of supporting Supply Chain technologies ...

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Automotive Tech Support information

What is an automotive tech support specialist?

An Automotive Tech Support specialist is a professional who assists customers, mechanics, and dealerships with diagnosing and resolving issues related to vehicles’ electronic and mechanical systems. They provide technical guidance over the phone, online, or in person, helping troubleshoot problems, interpret diagnostic codes, and recommend repairs or maintenance. Their expertise covers a range of automotive technologies, including engine management, infotainment systems, and advanced driver-assistance features. This role requires strong communication skills and a thorough understanding of automotive systems and diagnostic tools.

What are the key skills and qualifications needed to thrive as an automotive tech support specialist?

To thrive as an Automotive Tech Support specialist, you need a solid understanding of automotive systems, troubleshooting techniques, and typically a background in automotive technology or a related certification. Familiarity with diagnostic software, customer relationship management (CRM) systems, and manufacturer-specific tools is often required. Strong communication, patience, and problem-solving skills help in effectively assisting customers and translating technical information. These abilities ensure accurate diagnoses, efficient support, and high customer satisfaction in a rapidly evolving automotive industry.

What are some common challenges automotive tech support specialists face when troubleshooting remotely?

Automotive Tech Support specialists often encounter challenges such as limited access to the vehicle, relying on customer descriptions, and diagnosing complex issues without hands-on inspection. Effective communication and guiding customers step-by-step are essential, as is staying current with rapidly evolving automotive technology. Collaboration with on-site technicians and using remote diagnostic tools can help overcome these challenges and ensure accurate support.

What is the difference between Automotive Tech Support vs Automotive Service Technician?

AspectAutomotive Tech SupportAutomotive Service Technician
CredentialsTypically requires certifications like ASE Entry-LevelRequires ASE certifications and technical training
Work EnvironmentCustomer support centers, call centers, online troubleshootingRepair shops, dealerships, automotive service centers
Employer & IndustryAutomotive manufacturers, tech companies, dealershipsAuto repair shops, dealerships, independent garages
Job FocusProviding technical support, troubleshooting, customer assistanceDiagnosing, repairing, and maintaining vehicles

Automotive Tech Support primarily involves assisting customers with vehicle issues remotely or over the phone, focusing on troubleshooting and technical guidance. In contrast, Automotive Service Technicians physically diagnose and repair vehicles. While both roles require automotive knowledge and certifications, their work environments and daily tasks differ significantly.

What is the role of automotive tech support?

Automotive tech support involves assisting customers and technicians with diagnosing and resolving vehicle electronic and mechanical issues, often using diagnostic tools and software. The role requires technical knowledge of vehicle systems, troubleshooting skills, and effective communication to ensure proper vehicle maintenance and repair guidance.

What jobs can you get with automotive tech support?

Automotive tech support skills can lead to jobs such as automotive service advisor, technical support specialist for automotive products, or diagnostic technician. These roles often require knowledge of vehicle systems, troubleshooting skills, and familiarity with diagnostic tools and software.

What cities in New York are hiring for Automotive Tech Support jobs?

Cities in New York with the most Automotive Tech Support job openings:

Automotive Tech Support jobs near you
Infographic showing various Automotive Tech Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Teacher of Automotive Technology

Middlesex County Magnet Schools

East Brunswick, NJ • On-site

$66K - $77K/yr

Full-time, Contractor

Re-posted 23 hours ago

Job description

Position Type:
Adult Education/Teacher of Automotive Technology
Date Posted:
1/8/2026
Location:
Central Office
Date Available:
02/02/2026
BOARD OF EDUCATION OF THE MAGNET SCHOOL IN THE COUNTY OF MIDDLESEX
NOTICE OF OPENING
2025-2026
Automotive Technology Teacher
Program Description: Middlesex County Magnet Schools and Middlesex College have partnered to offer an Automotive Technology program that provides adult students with hands-on training, industry certifications, and college credit opportunities. Through this collaboration, Middlesex College students gain access to state-of-the-art facilities, experienced instructors, and a curriculum aligned with current industry standards. The program is designed to prepare students for immediate employment in the automotive field while also creating pathways toward advanced study and career growth in areas such as diagnostics, repair, and emerging automotive technologies.
SALARY RANGE: $66,761 - $77,101
PROJECTED START DATE: February 2026
DEPARTMENT: Adult Education / Engineering Technologies
PRINCIPAL RESPONSIBILITIES:
  1. Provides instruction for a wide variety of college-level Automotive Technology courses related to the following eight Automotive Service Excellence (ASE) core content areas:
  • Engine Repair
  • Automatic Transmission/Transaxle
  • Manual Drive Train and Axles
  • Suspension and Steering
  • Brakes
  • Electrical/Electronic Systems
  • Heating & Air Conditioning
  • Engine Performance
  1. Handles a teaching load of fifteen (15) contact hours per semester. Related responsibilities include maintaining five (5) office hours per week for student advisement and tutoring, as well as participation in activities at Middlesex College, including departmental and division meetings, and college-wide initiatives.
  2. Maintains safety standards in shop areas to ensure that students are trained and follow appropriate safety practices.
  3. Non-instructional duties for this position include: ordering supplies, participating in student recruitment activities, building employer relationships in support of the program, assistance with maintaining program accreditation, management of the Automotive Technology Advisory Board, and worksite visits.

MINIMUM QUALIFICATIONS:
  • Automotive Repair Experience in Industry
  • Three (3) years of teaching experience
  • Excellent written, verbal, and interpersonal communication skills
  • Driver's license
  • Criminal background check

PREFERRED QUALIFICATIONS:
  • ASE Certification in the eight core ASE content areas
  • Community college teaching experience
  • Five (5) years of field experience working as an automotive technician, including experience working with service managers of new car dealerships and owners/managers of independent repair facilities; securing cooperative work positions for students
  • Experience using diverse, student-centered instructional methods that address a variety of learning styles
  • Experience incorporating current digital technologies in both face-to-face and online pedagogies
  • Knowledge of the Middlesex County Magnet School and Middlesex College's Mission and Vision
  • Commitment to a culture of assessment and evidence-informed teaching

SCHEDULE: Twelve (12)-Month Position; College Semester schedule
RETIREMENT: Pension Eligible
The Middlesex County Magnet Schools is an Equal Opportunity Employer

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