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Automotive Tech Support Jobs in Mississippi (NOW HIRING)

Automotive Mechanic

Olive Branch, MS · On-site

$85K - $150K/yr

Experience as an Automotive Technician , Auto Mechanic , or ASE Tech * Ability to diagnose and ... Updated tools, diagnostic equipment, and support * A stable, reputable dealership group in Olive ...

Automotive Mechanic

Brandon, MS · On-site

$85K - $150K/yr

They want the tech who can diagnose a problem before the hood even pops, who doesn't panic when a ... Updated tools, diagnostic equipment, and support * A stable, reputable dealership group in Brandon

Automotive Lead Technician

Jackson, MS · On-site

$26.51 - $48.16/hr

... are supported. We believe in championing all perspectives, individuals and teams because we ... Stay current with rapidly changing automotive technology through continuous paid formal training ...

... are supported. We believe in championing all perspectives, individuals and teams because we ... Stay current with rapidly changing automotive technology through continuous paid formal training ...

We believe great leaders create great teams, and we provide the resources, support, and culture to ... Stay current on industry trends, manufacturer programs, and emerging automotive technologies.

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Automotive Tech Support information

See Mississippi salary details

$8

$20

$32

How much do automotive tech support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for automotive tech support in Mississippi is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.41 per hour, depending on experience, location, and employer.

What is an automotive tech support specialist?

An Automotive Tech Support specialist is a professional who assists customers, mechanics, and dealerships with diagnosing and resolving issues related to vehicles’ electronic and mechanical systems. They provide technical guidance over the phone, online, or in person, helping troubleshoot problems, interpret diagnostic codes, and recommend repairs or maintenance. Their expertise covers a range of automotive technologies, including engine management, infotainment systems, and advanced driver-assistance features. This role requires strong communication skills and a thorough understanding of automotive systems and diagnostic tools.

What are the key skills and qualifications needed to thrive as an automotive tech support specialist?

To thrive as an Automotive Tech Support specialist, you need a solid understanding of automotive systems, troubleshooting techniques, and typically a background in automotive technology or a related certification. Familiarity with diagnostic software, customer relationship management (CRM) systems, and manufacturer-specific tools is often required. Strong communication, patience, and problem-solving skills help in effectively assisting customers and translating technical information. These abilities ensure accurate diagnoses, efficient support, and high customer satisfaction in a rapidly evolving automotive industry.

What are some common challenges automotive tech support specialists face when troubleshooting remotely?

Automotive Tech Support specialists often encounter challenges such as limited access to the vehicle, relying on customer descriptions, and diagnosing complex issues without hands-on inspection. Effective communication and guiding customers step-by-step are essential, as is staying current with rapidly evolving automotive technology. Collaboration with on-site technicians and using remote diagnostic tools can help overcome these challenges and ensure accurate support.

What is the difference between Automotive Tech Support vs Automotive Service Technician?

AspectAutomotive Tech SupportAutomotive Service Technician
CredentialsTypically requires certifications like ASE Entry-LevelRequires ASE certifications and technical training
Work EnvironmentCustomer support centers, call centers, online troubleshootingRepair shops, dealerships, automotive service centers
Employer & IndustryAutomotive manufacturers, tech companies, dealershipsAuto repair shops, dealerships, independent garages
Job FocusProviding technical support, troubleshooting, customer assistanceDiagnosing, repairing, and maintaining vehicles

Automotive Tech Support primarily involves assisting customers with vehicle issues remotely or over the phone, focusing on troubleshooting and technical guidance. In contrast, Automotive Service Technicians physically diagnose and repair vehicles. While both roles require automotive knowledge and certifications, their work environments and daily tasks differ significantly.

What is the role of automotive tech support?

Automotive tech support involves assisting customers and technicians with diagnosing and resolving vehicle electronic and mechanical issues, often using diagnostic tools and software. The role requires technical knowledge of vehicle systems, troubleshooting skills, and effective communication to ensure proper vehicle maintenance and repair guidance.

What jobs can you get with automotive tech support?

Automotive tech support skills can lead to jobs such as automotive service advisor, technical support specialist for automotive products, or diagnostic technician. These roles often require knowledge of vehicle systems, troubleshooting skills, and familiarity with diagnostic tools and software.

What cities in Mississippi are hiring for Automotive Tech Support jobs?

Cities in Mississippi with the most Automotive Tech Support job openings:

Infographic showing various Automotive Tech Support job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,809 per year, or $20.6 per hour.

Automotive Technician

Group 1 Automotive, Inc.

Gulfport, MS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

85th of 155 rated car dealerships


Job description

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

We are looking to add qualified Automotive Technician/Mechanic to our team!


  • Perform high-quality repairs efficiently and accurately, following dealership and factory standards
  • Conduct comprehensive diagnostics, troubleshooting, and testing on automotive systems
  • Maintain a clean, organized, and safe work area
  • Road-test vehicles to verify successful repairs
  • Adhere to all company safety policies and procedures
  • Provide timely updates to service advisors on repair status and estimated completion times for customer communication.
  • Participate in ongoing training to stay current with evolving automotive technology
  • Uphold company values in all interactions with customers, coworkers, and vendors

  • Previous experience as an automotive technician/mechanic
  • High school diploma or equivalent
  • Valid driver license in the state that you will work and a good driving record
  • National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in different specialized areas such as brakes, electrical/electronic systems or engine performance preferred
  • Excellent customer service skills
  • Professional appearance and work ethic
  • Must pass background check, MVR, and drug screening

We Offer:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment with job training, provided equipment, and advancement opportunities
  • Market-leading pay based on experience plus bonuses
  • Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
  • Pinnacle Awards Program

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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