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Automotive Tech Support Jobs in Iowa (NOW HIRING)

lwg

Automotive Technician

Clive, IA · On-site

Stay current on industry trends, technology advancements, and regulatory changes affecting ... Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and ...

lwg

Automotive Technician

Cedar Rapids, IA · On-site

Stay current on industry trends, technology advancements, and regulatory changes affecting ... Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and ...

lwg

Automotive Technician

Des Moines, IA · On-site

Stay current on industry trends, technology advancements, and regulatory changes affecting ... Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and ...

Bridgestone

Automotive Lead Technician

Waterloo, IA

$22.90 - $48.16/hr

... are supported. We believe in championing all perspectives, individuals and teams because we ... Stay current with rapidly changing automotive technology through continuous paid formal training ...

Bridgestone

Automotive Lead Technician

Cedar Rapids, IA

$22.90 - $48.16/hr

... are supported. We believe in championing all perspectives, individuals and teams because we ... Stay current with rapidly changing automotive technology through continuous paid formal training ...

Bridgestone

Automotive Lead Technician

Des Moines, IA

$22.90 - $48.16/hr

... are supported. We believe in championing all perspectives, individuals and teams because we ... Stay current with rapidly changing automotive technology through continuous paid formal training ...

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All JobsAutomotive Tech Support JobsAutomotive Tech Support Jobs in Iowa

Automotive Tech Support information

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$9

$21

$35

How much do automotive tech support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for automotive tech support in Iowa is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.00 per hour, depending on experience, location, and employer.

What is an automotive tech support specialist?

An Automotive Tech Support specialist is a professional who assists customers, mechanics, and dealerships with diagnosing and resolving issues related to vehicles’ electronic and mechanical systems. They provide technical guidance over the phone, online, or in person, helping troubleshoot problems, interpret diagnostic codes, and recommend repairs or maintenance. Their expertise covers a range of automotive technologies, including engine management, infotainment systems, and advanced driver-assistance features. This role requires strong communication skills and a thorough understanding of automotive systems and diagnostic tools.

What are the key skills and qualifications needed to thrive as an automotive tech support specialist?

To thrive as an Automotive Tech Support specialist, you need a solid understanding of automotive systems, troubleshooting techniques, and typically a background in automotive technology or a related certification. Familiarity with diagnostic software, customer relationship management (CRM) systems, and manufacturer-specific tools is often required. Strong communication, patience, and problem-solving skills help in effectively assisting customers and translating technical information. These abilities ensure accurate diagnoses, efficient support, and high customer satisfaction in a rapidly evolving automotive industry.

What are some common challenges automotive tech support specialists face when troubleshooting remotely?

Automotive Tech Support specialists often encounter challenges such as limited access to the vehicle, relying on customer descriptions, and diagnosing complex issues without hands-on inspection. Effective communication and guiding customers step-by-step are essential, as is staying current with rapidly evolving automotive technology. Collaboration with on-site technicians and using remote diagnostic tools can help overcome these challenges and ensure accurate support.

What is the difference between Automotive Tech Support vs Automotive Service Technician?

AspectAutomotive Tech SupportAutomotive Service Technician
CredentialsTypically requires certifications like ASE Entry-LevelRequires ASE certifications and technical training
Work EnvironmentCustomer support centers, call centers, online troubleshootingRepair shops, dealerships, automotive service centers
Employer & IndustryAutomotive manufacturers, tech companies, dealershipsAuto repair shops, dealerships, independent garages
Job FocusProviding technical support, troubleshooting, customer assistanceDiagnosing, repairing, and maintaining vehicles

Automotive Tech Support primarily involves assisting customers with vehicle issues remotely or over the phone, focusing on troubleshooting and technical guidance. In contrast, Automotive Service Technicians physically diagnose and repair vehicles. While both roles require automotive knowledge and certifications, their work environments and daily tasks differ significantly.

What is the role of automotive tech support?

Automotive tech support involves assisting customers and technicians with diagnosing and resolving vehicle electronic and mechanical issues, often using diagnostic tools and software. The role requires technical knowledge of vehicle systems, troubleshooting skills, and effective communication to ensure proper vehicle maintenance and repair guidance.

What jobs can you get with automotive tech support?

Automotive tech support skills can lead to jobs such as automotive service advisor, technical support specialist for automotive products, or diagnostic technician. These roles often require knowledge of vehicle systems, troubleshooting skills, and familiarity with diagnostic tools and software.

What cities in Iowa are hiring for Automotive Tech Support jobs?

Cities in Iowa with the most Automotive Tech Support job openings:

Automotive Tech Support jobs near you
Infographic showing various Automotive Tech Support job openings in Iowa as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,659 per year, or $22 per hour.

Construction GPS Technology Support Specialist

Ziegler CAT

Altoona, IA • On-site

$26.85 - $32.21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Ziegler CAT rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

27th of 176 rated vehicle equipment hire

Job description

Ziegler CAT has a full-time, Construction Technology Support Specialist opening. This position will provide technical support to Ziegler's customers, field service technicians and sales staff regarding current technology product line. The technical support position will allow customers to communicate after the sale with individual's best suited to handle their technical questions and issues. This position will focus on helping internal and external customers efficiently use their equipment in the field.
Responsibilities:
  • Represent Ziegler technology grade control products including CAT, Trimble, Spectra, and others as they are sold to Ziegler's Construction market
  • Work with Ziegler's product managers to improve current product offering
  • Work with Ziegler product support field technicians to improve field repairs and to communicate troubleshooting standards
  • Coordinate and communicate with technical team to complete component support initiatives, identify warranty issues, facilitate product repairs and address other administrative tasks as required
  • Prepare equipment for customer sales, at times lifting and moving bulky equipment
  • Install and troubleshoot technology in the field, at times climb on to equipment in the field to demonstrate the use of technology to customers
  • Communicate with manufacturers to identify common failure causes and receive information related to product life
  • Resolve customer problems in a timely manner (via telephone calls, job site visits, office calls, etc.)
  • Remove and installs GPS equipment as necessary in order to diagnose technical issues and failures
  • Assist in classroom training with Training Coordinator to support Ziegler University of Position Technology
  • Perform back-up sales support when product manager is not available

Qualifications:
  • 4 year Bachelor's degree preferred, high school diploma required
  • Exceptional communication skills - ability to effectively present technical information and train new users
  • Ability to learn heavy equipment operation for the purpose of demonstration and training
  • Customer service oriented
  • Knowledge of and experience with the following is preferred: Construction Technology such as Trimble, AccuGrade, CAT Grade Control
  • Technical understanding of computer networks, systems and software

Travel:
Up to 25% travel is likely (primarily by automobile) for day trips within the dealer territory. Infrequent air travel is required to attend training sessions, GPS equipment trade shows, supplier factory meetings, and as required.
Minimum Physical Requirements:
  • Standing, walking, using hands, talking, hearing.
  • Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$26.85 to $32.21
Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant's location. Along with competitive pay, full time positions are benefits eligible which includes:
  • Health, Dental, Vision and Life Insurance
  • 15 days of PTO your first year, accrual starts day 1
  • 9 paid holidays
  • 401(k) plan with company contribution and match
  • HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
  • Short-Term and Long-Term Disability Insurance, FSA & EAP
  • Paid Parental Leave & Funeral Leave
  • Fitness membership discount
  • Education Assistance

At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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