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Automotive Service Professional Jobs in Romeo, MI

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Automotive Service Professional information

What is the difference between Automotive Service Professional vs Automotive Technician?

AspectAutomotive Service ProfessionalAutomotive Technician
CredentialsASE certifications often preferredASE certifications typically required
Work EnvironmentService bays, repair shops, dealershipsRepair shops, dealerships, automotive centers
Job FocusCustomer service, vehicle diagnostics, repairsTechnical repairs, troubleshooting, maintenance
Employer & Industry UsageAuto dealerships, repair shops, fleet servicesAuto repair shops, dealerships, service centers

Automotive Service Professionals primarily focus on customer interaction, diagnostics, and coordinating repairs, while Automotive Technicians perform the technical repair work. Both roles often require similar certifications and work in comparable environments, but their core responsibilities differ in customer service versus hands-on repairs.

What is an automotive service professional?

An automotive service professional is a trained technician who diagnoses, repairs, and maintains vehicles. They often work in repair shops or service centers, using tools and diagnostic equipment, and may need certifications such as ASE to ensure quality work.

What are the most commonly searched types of Automotive Service jobs in Romeo, MI?

The most popular types of Automotive Service jobs in Romeo, MI are:

What cities near Romeo, MI are hiring for Automotive Service Professional jobs?

Cities near Romeo, MI with the most Automotive Service Professional job openings:

Automotive Service Professional jobs near you

Automotive Service Advisor

Bills Automotive Inc

Rochester, MI • On-site

$20 - $30/hr

Full-time

Re-posted 16 days ago

Job description

We are seeking a professional and customer-focused Automotive Service Advisor to join our dynamic team. The ideal candidate will serve as the primary point of contact for customers seeking vehicle maintenance and repair services, ensuring a seamless and positive experience. This role combines technical knowledge with exceptional customer service skills to facilitate effective communication between customers and our service technicians, ultimately driving customer satisfaction and loyalty.
Duties

  • Greet customers promptly and professionally, assessing their vehicle service needs 
  • Explain repair and maintenance procedures clearly, providing accurate estimates using auto estimating tools 
  • Write detailed service orders and communicate technician recommendations effectively 
  • Upsell additional services such as oil changes, tire services, alignments, suspension work, brake repairs, diesel engine repairs, shocks & struts, air brake systems, and auto body repairs when appropriate 
  • Manage vehicle drop-offs and pick-ups efficiently while maintaining excellent customer relations 
  • Handle cash transactions accurately and process payments securely 
  • Coordinate with service technicians to prioritize repairs and ensure timely completion of work 
  • Maintain detailed records of services performed and customer interactions in the dealership management system 
  • Follow up with customers post-service to ensure satisfaction and address any concerns 
Experience

  • Dealership experience or auto service management background is highly preferred 
  • Proven experience in automotive diagnostics, mechanical knowledge, and vehicle maintenance procedures 
  • Familiarity with auto estimating software and service writing is advantageous 
  • Experience in automotive repair including transmissions, oil changes, auto body repair, alignment, suspension, tire service, diesel engine repair, shocks & struts, brake repair, and air brake systems 
  • Service technician experience or automotive sales background is a plus 
  • Strong customer service skills with the ability to upsell services effectively 
  • Knowledge of automotive diagnostics tools and mechanical systems such as transmissions, suspensions, brakes, and engine components 
  • Ability to handle cash transactions accurately and maintain professionalism in a fast-paced environment