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Automotive Associate Jobs in Madison, TN (NOW HIRING)

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Automotive Associate information

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How much do automotive associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for automotive associate in Madison, TN is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Associate, and why are they important?

To thrive as an Automotive Associate, you need a solid understanding of automotive systems, basic mechanical aptitude, and often a high school diploma or equivalent. Familiarity with diagnostic tools, point-of-sale (POS) systems, and manufacturer software is typically required. Excellent customer service, communication skills, and attention to detail help set top performers apart in this role. These skills ensure efficient service, accurate problem-solving, and positive customer experiences, which are crucial for business success and customer loyalty.

What are some common challenges Automotive Associates face when working with customers, and how can they overcome them?

Automotive Associates often encounter challenges such as addressing diverse customer needs, managing high volumes during peak hours, and explaining complex vehicle features in simple terms. To overcome these, it’s helpful to develop strong communication skills, stay updated on the latest automotive technologies, and remain patient and attentive to each customer’s concerns. Collaborating with service technicians and sales teams can also ensure customers receive accurate information and a positive experience throughout their visit.

What are Automotive Associates?

Automotive Associates are professionals who assist customers in automotive dealerships or service centers. Their responsibilities typically include greeting customers, providing information about vehicles or services, assisting with paperwork, and sometimes supporting the sales or service process. They play a key role in ensuring customer satisfaction and smooth dealership operations. Automotive Associates may also help with test drives, vehicle delivery, and maintaining showroom appearance.

What is the difference between Automotive Associate vs Automotive Technician?

AspectAutomotive AssociateAutomotive Technician
CredentialsHigh school diploma, basic automotive knowledgeASE certification, technical training
Work EnvironmentSales floor, customer service, parts departmentGarage, repair shop, diagnostic work
Employer & Industry UsageCar dealerships, auto retailersRepair shops, service centers
Common Search & ComparisonCustomer service, sales supportRepair, diagnostics, maintenance

Automotive Associates typically focus on customer service, sales support, and parts assistance within dealerships or retail environments. Automotive Technicians perform hands-on repairs, diagnostics, and maintenance tasks. While both roles require automotive knowledge, Technicians usually have specialized certifications and technical training, making them more involved in vehicle repair processes.

What are the most commonly searched types of Automotive jobs in Madison, TN? The most popular types of Automotive jobs in Madison, TN are:
What cities near Madison, TN are hiring for Automotive Associate jobs? Cities near Madison, TN with the most Automotive Associate job openings:

Greenway Kia Rivergate - Automotive Technician

GREENWAY AUTOMOTIVE

Madison, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 44 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
Greenway Kia Rivergate in Madison, TN is hiring reliable and motivated automotive dealership A & B level Technicians to join our team! We
The ideal candidate will have demonstrated experience as an automotive technician with high quality vehicle maintenance and repair experience who can maintain, repair and deliver vehicles while providing exceptional service to customers. This candidate should feel confident working independently or in a team environment.
Technicians with an ASE certificate are preferred. We are offering a sign up bonus of up to $7,000 for qualified applicants
Responsibilities
  • Performs work specified on the repair order with efficiency and in accordance with dealership standards
  • Test-drives vehicles and tests components and systems using diagnostic tools and special service equipment
  • Diagnoses, maintains, and repairs automotive transmissions and related systems
  • Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed, providing an estimate of time needed for additional repairs
  • Executes repairs under warranty to manufacturer specifications
  • Willingness to learn with hands-on training
  • Performs other duties as assigned

Benefits
  • Top pay in industry for trained technician plus sign on bonus up to $7,000
  • Paid Vacation
  • Employee Purchase and Service Discounts
  • Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • 401(k) Retirement Savings Plan
  • Flexible work hours
  • Paid Holidays
  • Technician recognition program (Tech Guild)
  • Tool Allowances
  • Career advancement opportunities
  • Hefty Referral bonus program

Qualifications
  • ASE Certification or Graduated from an associate degree program in auto maintenance and repair
  • At least two years of experience as an automotive technician, Required
  • Strong knowledge of all aspects of automotive repair and maintenance
  • Have working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment and lift operation
  • Must be able to read, interpret, and transcribe data in order to maintain accurate records
  • Ability to maintain a professional appearance and provide friendly customer service
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Must have a valid driver's license
  • Kia Dealer experience preferred
  • Have your own tools