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Automation Service Engineer Jobs (NOW HIRING)

NJ · On-site

The position reports to Automation Engineer and is responsible for technical support for laboratory ... Maintain equipment service history, maintenance records, troubleshooting records, and error ...

New

Full-time/105 Smelser Road Monroe, LA USA, 71202 As a key member of Raute's Services group, the Automation Service Engineer plays a critical role in ensuring customer success and long-term ...

$76K - $100K/yr

Create service documentation and maintain software and system records. * Collaborate closely with ... Technical education in automation engineering, electrical engineering, mechatronics, or a related ...

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Automation Service Engineer information

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$37K

$107.1K

$163K

How much do automation service engineer jobs pay per year?

As of Sep 15, 2026, the average yearly pay for automation service engineer in the United States is $107,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,500.00 and $123,500.00 per year, depending on experience, location, and employer.

What does an automation service engineer do?

An Automation Service Engineer specializes in installing, maintaining, troubleshooting, and repairing automated systems and equipment used in manufacturing or industrial settings. They work with technologies like PLCs, robotics, sensors, and control systems to ensure smooth and efficient operation of automated processes. Their responsibilities also include upgrading systems, programming equipment, and providing technical support to clients or onsite teams. Automation Service Engineers play a key role in minimizing downtime and optimizing production efficiency.

What are the key skills and qualifications needed to thrive as an automation service engineer, and why are they important?

To thrive as an Automation Service Engineer, you need a solid understanding of automation systems, electrical engineering, and troubleshooting, typically supported by a degree in engineering or a related technical field. Familiarity with PLC programming, SCADA systems, industrial robotics, and relevant certifications (such as Siemens, Allen-Bradley, or ISA) is highly valuable. Strong problem-solving abilities, effective communication, and customer service skills differentiate top performers in this role. These skills ensure efficient system maintenance, minimize downtime, and foster positive client relationships in complex industrial environments.

What are some typical challenges automation service engineers face when working onsite at client facilities?

Automation Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, adapting to diverse industrial environments, and addressing urgent system failures under tight deadlines. Effective communication with client staff and remote technical teams is crucial to resolve issues efficiently. Flexibility and strong problem-solving skills help engineers handle unexpected obstacles, ensuring minimal downtime for the client's operations.

What is the difference between Automation Service Engineer vs Automation Technician?

AspectAutomation Service EngineerAutomation Technician
CredentialsBachelor's degree in engineering or related field, certifications like Siemens or RockwellTechnical diploma or associate degree, relevant certifications
Work EnvironmentIndustrial plants, manufacturing facilities, client sitesManufacturing floors, maintenance workshops
ResponsibilitiesDesign, troubleshoot, and optimize automation systems; oversee installationMaintain, repair, and calibrate automation equipment

Automation Service Engineers focus on system design, troubleshooting, and project oversight, often requiring a degree and certifications. Automation Technicians handle hands-on maintenance and repairs, typically with technical diplomas. Both roles work in industrial environments but differ in scope and responsibilities.

More about Automation Service Engineer jobs

What states have the most Automation Service Engineer jobs?

States with the most job openings for Automation Service Engineer jobs include:

What are popular job titles related to Automation Service Engineer jobs?

For Automation Service Engineer jobs, the most frequently searched job titles are:

Infographic showing various Automation Service Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $107,126 per year, or $51.5 per hour.

Automation Service Engineer

Piscataway, NJ

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

The position reports to Automation Engineer and is responsible for technical support for laboratory automation platforms, including troubleshooting and equipment recovery at the Piscataway site of the GenScript Gene R&D department.

Responsibilities:

  1. Provide daily technical support for laboratory automation platforms, including troubleshooting, problem diagnosis, repair, and equipment recovery.
  2. Troubleshoot mechanical, electrical, pneumatic, sensor, robotic, communication, and basic software-related issues.
  3. Support automation platforms such as Tecan, Hamilton, and other laboratory automation equipment.
  4. Perform routine preventive and corrective maintenance to improve equipment reliability and minimize downtime.
  5. Conduct root cause analysis (RCA) for recurring or significant equipment failures and implement corrective actions.
  6. Track recurring equipment issues and identify opportunities for reliability and performance improvement.
  7. Maintain equipment service history, maintenance records, troubleshooting records, and error information.
  8. Build and maintain an Automation Knowledge Base, including common issues, troubleshooting procedures, root causes, corrective actions, recovery procedures, and Lessons Learned.
  9. Develop and update SOPs, work instructions, troubleshooting guides, and maintenance procedures to support long-term knowledge transfer.
  10. Support equipment installation, commissioning, upgrades, modifications, and small automation improvement projects.
  11. Work closely with laboratory users to resolve equipment issues and improve daily automation platform operation.

Qualifications

  1. Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Automation Engineering, or a closely related engineering field.
  2. 1+ year of relevant engineering experience in equipment support, automation, maintenance, manufacturing, or a related technical environment.
  3. Hands-on experience troubleshooting mechanical and/or electrical equipment.
  4. Experience reading technical manuals, mechanical drawings, electrical schematics, and wiring diagrams.
  5. Ability to perform systematic troubleshooting and root cause analysis.
  6. Strong technical documentation and problem-solving skills.

Preferred Qualifications

  • Experience with laboratory automation systems or automated life-science equipment.
  • Hands-on experience with Tecan and/or Hamilton automation platforms.
  • Experience with liquid handlers, robotic arms, plate handlers, stackers, barcode scanners, sensors, motors, pneumatics, or similar automation components.
  • Experience supporting equipment preventive maintenance and corrective maintenance.
  • Experience creating troubleshooting guides, maintenance procedures, SOPs, or technical knowledge bases.
  • Basic understanding of equipment communication, networking, TCP/IP, serial communication, or automation software is a plus.
  • Basic programming or scripting experience is a plus.
  • Experience in a biotechnology, pharmaceutical, laboratory, or regulated manufacturing environment is a plus.

Benefit:

  • Medical Insurance/ Vision Insurance/ Dental Insurance
  • 401(k) & Retirement Savings Plan (RSP)
  • Short Term Disability Insurance
  • New Child Leave
  • Paid Time Off
  • Paid Company Holidays per year
  • Paid Sick Days (earned based on hours worked)
  • Compassionate Leave
  • Jury Duty Leave
  • Float day
  • Personal days

Compensation:

Salary range: $60,000 - $80,000, depending on experience and qualification