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Automation Robotics Jobs in Quebec (NOW HIRING)

AON3D Careers

Director, Customer Success

Montreal, QC · Hybrid

... automation, robotics, manufacturing-tech environment. * Strong commercial instincts: proven track record managing renewals, pricing conversations, and packaging of service, training, and support ...

INVOKE

Senior Business Analyst

Montreal, QC · On-site

We partner with organizations across industries to design and implement scalable RPA and AI-driven workflows that improve efficiency, accuracy, and reliability. Our teams work hands-on with clients ...

Air Liquide

Automation Specialist

Trois-rivieres, QC · On-site

Robotic arms, cells and tooling; Advanced fixed and flexible automated cutting process equipment ... automation equipment * Troubleshoot, diagnose and complete necessary repairs and perform routine ...

A-1 Industries

Forklift Operator

Fort Pierce, FL · On-site

$20 - $24/hr

Founded in 1977 and headquartered in Fort Pierce, Florida, A-1 combines advanced manufacturing, proprietary software, automation, robotics, and engineering expertise to help transform the way America ...

A-1 Industries

Production Trainee

Fort Pierce, FL · On-site

$15/hr

Founded in 1977 and headquartered in Fort Pierce, Florida, A-1 combines advanced manufacturing, proprietary software, automation, robotics, and engineering expertise to help transform the way America ...

A-1 Industries

Truss Designer

Fort Pierce, FL · On-site

$30 - $39/hr

Founded in 1977 and headquartered in Fort Pierce, Florida, A-1 combines advanced manufacturing, proprietary software, automation, robotics, and engineering expertise to help transform the way America ...

A-1 Industries

Controller

Fort Pierce, FL · On-site

Founded in 1977 and headquartered in Fort Pierce, Florida, A-1 combines advanced manufacturing, proprietary software, automation, robotics, and engineering expertise to help transform the way America ...

A-1 Industries

Industrial Electrician

Fort Pierce, FL · On-site

$28 - $32/hr

Founded in 1977 and headquartered in Fort Pierce, Florida, A-1 combines advanced manufacturing, proprietary software, automation, robotics, and engineering expertise to help transform the way America ...

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Automation Robotics information

What is an automation robotics job?

An Automation Robotics job involves designing, developing, and maintaining robotic systems that automate tasks in industries like manufacturing, healthcare, and logistics. Professionals in this role work with hardware, software, and control systems to improve efficiency, precision, and safety. They may program robotic arms, integrate sensors, and troubleshoot automation processes. Strong knowledge of robotics engineering, programming, and AI is often required.

What does a typical day look like for someone working in automation robotics?

A typical day in Automation Robotics often involves designing and programming robotic systems, troubleshooting equipment, and collaborating with engineers and technicians to optimize automated processes. You may spend time conducting system tests, integrating new machinery, or responding to production issues on the manufacturing floor. Regularly, you’ll also participate in team meetings, document project progress, and ensure compliance with safety standards. The work is dynamic and hands-on, requiring both technical expertise and effective communication with cross-functional teams.

What are the key skills and qualifications needed to thrive in automation robotics, and why are they important?

To thrive in Automation Robotics, a strong background in mechanical or electrical engineering, programming (such as PLC, Python, or C++), and robotics system integration is essential, often supported by a relevant degree. Familiarity with industrial automation platforms, robotic arms, machine vision systems, and certifications like FANUC or ABB robotics are typically expected. Excellent problem-solving, collaboration, and communication skills help professionals navigate complex technical issues and work effectively with multidisciplinary teams. These competencies ensure efficient design, implementation, and maintenance of automated systems that drive productivity and innovation in industrial settings.

Is automation and robotics a good career?

Automation robotics is a growing field with high demand for skilled professionals who can design, develop, and maintain robotic systems and automation processes. It offers opportunities in manufacturing, healthcare, and technology sectors, often requiring knowledge of programming, control systems, and engineering principles. The career can be rewarding with competitive salaries and continuous innovation, but it also requires ongoing learning and technical expertise.

What jobs can you get with a robotics and automation degree?

A robotics and automation degree can lead to roles such as robotics engineer, automation engineer, control systems engineer, and manufacturing automation specialist. These jobs typically involve designing, developing, and maintaining robotic systems and automated processes, often requiring knowledge of programming, sensors, and control software like PLCs or ROS.
Automation Robotics jobs near you
Infographic showing various Automation Robotics job openings in Quebec as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution.

Director, Customer Success

AON3D Careers

Montreal, QC • Hybrid

Full-time

Re-posted 27 days ago

Job description

About The Role 

AON3D is seeking a Director, Customer Success to own the end-to-end post-sale customer experience across success planning, software and printer support, renewals, training, and escalations. This is a senior leadership role that bridges commercial and technical functions, replacing responsibilities currently shared across multiple leaders. Reporting to executive leadership, this person will be accountable for building trust with strategic and at-risk accounts, driving renewal performance, and creating the operating rhythms that ensure customers receive consistent, high-quality support. The role is both strategic and hands-on - part account leader, part support operator, part technical program manager. 

What You Will Do 

  • Own the post-sale customer relationship for strategic and at-risk accounts, encompassing onboarding, adoption, training, support-plan value realization, and renewals. 
  • Lead high-severity customer escalations across printer support, software support, field reliability, and service logistics - converting complex technical situations into clear customer communication with defined timelines and next steps. 
  • Manage a technical, engineering-focused customer success team to deliver superior customer outcomes. 
  • Coordinate customer training programs, including on-site sessions, retraining after operator turnover, and training bundled as part of renewal motions. 
  • Lead renewals for Success Plans, software support, and other aftermarket offerings; structure commercial proposals that align customer needs with service delivery realities. 
  • Define support boundaries and escalation paths for standard systems, beta systems, and issues requiring engineering engagement. 
  • Maintain a customer-centric operating rhythm across Success, Applications, Software, and Engineering so internal messaging is aligned before it reaches the customer. 
  • Ensure customer activity is captured in systems of record, including CRM and ticketing workflows, support history, diagnostic context, and account summaries. 
  • Partner with Sales on handoff quality, expansion context, renewals, reference-ability, and executive account strategy. 
  • Build and continuously improve lightweight but rigorous processes for account assignment, support handoffs, field visit follow-up, and customer communications. 

What We Are Looking For 

  • 7+ years in customer success, field service, technical account management, support leadership, or aftermarket operations within a capital equipment, industrial automation, robotics, manufacturing-tech environment. 
  • Strong commercial instincts: proven track record managing renewals, pricing conversations, and packaging of service, training, and support offerings. 
  • Technical fluency sufficient to drive triage, set expectations credibly, and communicate effectively with engineering teams - without needing to be the deepest technical resource in the room. 
  • Experience handling escalations involving hardware, software, field reliability, operator training, and cross-functional root-cause investigations. 
  • Demonstrated ability to create process from ambiguity: account handoffs, service plans, escalation workflows, customer notes, and team operating cadences. 
  • Excellent written communication and sound judgment - particularly in determining what to communicate to customers, when to escalate, and how to keep internal and external messaging aligned. 
  • Experience with CRM and support tooling (e.g., HubSpot) and cross-functional coordination platforms (e.g., Slack-based support workflows). 
  • Experience with industrial 3D printing, machine tools, lab equipment, factory automation, or other technical hardware sold with ongoing service and support plans is strongly preferred. 
  • Strong written and oral communication skills in English are required to effectively collaborate with teams, customers, and partners located outside Quebec. French language skills are an asset. 

Location and Work Model 

Location: Montreal
Work model: Hybrid
Employment type: Full-time, permanent

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