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Automation Field Service Engineer Jobs in Tennessee

Maintain accurate equipment records, service documentation, databases, and inventory. * Coordinate ... Field Services Engineer Qualifications * Minimum of 3 years of experience repairing, maintaining ...

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Automation Field Service Engineer information

What does an automation field service engineer do?

An Automation Field Service Engineer installs, maintains, and repairs automated systems and equipment at client sites. They are responsible for troubleshooting technical issues, performing system upgrades, and ensuring that automation systems operate efficiently and safely. This role often involves travel to different locations, working with clients to understand their needs, and providing technical support and training. Automation Field Service Engineers play a key role in minimizing downtime and ensuring optimal performance of automated machinery.

What are the key skills and qualifications needed to thrive as an automation field service engineer?

To thrive as an Automation Field Service Engineer, you need a solid background in electrical or mechanical engineering, troubleshooting skills, and relevant experience with automation systems. Familiarity with PLC programming, SCADA systems, and certifications such as Siemens or Rockwell Automation are commonly required. Strong problem-solving abilities, effective communication, and customer service orientation set standout professionals apart in this field. These skills are crucial for ensuring reliable system operations, minimizing downtime, and delivering high-quality technical support to clients.

What are some typical challenges automation field service engineers face when working on-site, and how can they prepare for them?

Automation Field Service Engineers often encounter challenges such as troubleshooting complex machinery under time pressure, adapting to varying site conditions, and communicating effectively with clients who may have different technical backgrounds. Being well-prepared involves staying up-to-date on the latest automation technologies, carrying essential diagnostic tools, and honing problem-solving and interpersonal skills. Building strong relationships with both client teams and internal support personnel also helps in quickly resolving issues and ensuring smooth system operation.

What is the difference between Automation Field Service Engineer vs Maintenance Technician?

AspectAutomation Field Service EngineerMaintenance Technician
CredentialsTypically requires technical certifications or degrees in automation, electronics, or electrical engineeringUsually holds technical diplomas or certifications in maintenance or electronics
Work EnvironmentWorks on automated systems, machinery, and control panels often on-site at client locationsPerforms routine maintenance and repairs on machinery, often in manufacturing or industrial settings
Industry UsageCommon in manufacturing, automation, and industrial sectorsWidely used across manufacturing, facilities, and industrial plants

Automation Field Service Engineers focus on installing, troubleshooting, and maintaining automated systems and control equipment, often requiring specialized technical skills. Maintenance Technicians perform routine repairs and preventive maintenance on machinery. While both roles involve technical work, Automation Field Service Engineers typically handle more complex automation systems, whereas Maintenance Technicians focus on general equipment upkeep.

Infographic showing various Automation Field Service Engineer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

CNC Field Service Engineer

Memphis, TN • On-site

$30 - $55/hr

Full-time

Re-posted 3 days ago


Job description

Overview

Latest Technology/Excellent Culture/ Consistent Growth & Learning

Are you "energized" by working on sophisticated CNC machinery. Is being a problem solver and being acknowledged for doing so also important? Are you looking for more variety and variation in your day-to-day work?

If so I hope to connect regarding our CNC Field Service Engineer position.

In this role, you will have the opportunity to work in a role focusing on the Memphis / Northern Mississippi markets with some of the latest technology and myriad clients in an organization that supports their service technicians!

We provide a car allowance/company vehicle, a company cell phone, a laptop, we take care of your gas, and try to get the reports and other things out of your way so you can focus on what you do best – work on top-of-the-line machines and make your customers raving fans!

In sum, we truly do believe this is not only a great place to work, but also the best place for our employees' careers to thrive and grow.

(You can also see more at our About Us page)

Responsibilities

Although not all inclusive, below are some more details:

Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local market.

Essential Duties include:

- Perform field service, installations or PMs as required.

- Resolve customer issues and provide sales support and some training

- Communicate effectively with a variety of different people.

- Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.

- Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.

- Other related duties as assigned.

Qualifications

What are we looking for?

Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft.

Our Mission: Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people." Graham Hooper (CEO)

*"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”

You should be proficient in:

  • PLC Troubleshooting Skills
  • CNC Machine Repair
  • Electrical Troubleshooting
  • Equipment Diagnostics & Troubleshooting

Machines & technologies you'll use:

  • CNC Mill (3-4 axis VMC)
  • CNC Lathe (2-4 axis)
  • CNC Swiss Lathe
  • CNC Mill (5+ axis VMC)
  • CNC Lathe (5+ axis)
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