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Automation Field Service Engineer Jobs in Ohio (NOW HIRING)

CredTALENT

Field Service Engineer - X-ray & Ultrasound Field-Based | Regional Travel Required Full-Time | Primarily Monday-Friday | Occasional Evenings/Weekends Competitive Pay + Full Benefits + 401(k) Match ...

GRENZEBACH

Field Service Engineer

Beachwood, OH · On-site

As a Field Service Engineer , you'll play a crucial role in bringing our automation systems to life, from in-house testing to on-site commissioning. You'll work closely with engineers and customers ...

Hanley Energy

Field Service Engineer

Columbus, OH · On-site

Controls and automation * Industrial refrigeration * Power generation or utility systems * Mechanical/electrical field service engineering Applicants must be authorized to work in the United States.

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Automation Field Service Engineer information

What does an automation field service engineer do?

An Automation Field Service Engineer installs, maintains, and repairs automated systems and equipment at client sites. They are responsible for troubleshooting technical issues, performing system upgrades, and ensuring that automation systems operate efficiently and safely. This role often involves travel to different locations, working with clients to understand their needs, and providing technical support and training. Automation Field Service Engineers play a key role in minimizing downtime and ensuring optimal performance of automated machinery.

What are the key skills and qualifications needed to thrive as an automation field service engineer?

To thrive as an Automation Field Service Engineer, you need a solid background in electrical or mechanical engineering, troubleshooting skills, and relevant experience with automation systems. Familiarity with PLC programming, SCADA systems, and certifications such as Siemens or Rockwell Automation are commonly required. Strong problem-solving abilities, effective communication, and customer service orientation set standout professionals apart in this field. These skills are crucial for ensuring reliable system operations, minimizing downtime, and delivering high-quality technical support to clients.

What are some typical challenges automation field service engineers face when working on-site, and how can they prepare for them?

Automation Field Service Engineers often encounter challenges such as troubleshooting complex machinery under time pressure, adapting to varying site conditions, and communicating effectively with clients who may have different technical backgrounds. Being well-prepared involves staying up-to-date on the latest automation technologies, carrying essential diagnostic tools, and honing problem-solving and interpersonal skills. Building strong relationships with both client teams and internal support personnel also helps in quickly resolving issues and ensuring smooth system operation.

What is the difference between Automation Field Service Engineer vs Maintenance Technician?

AspectAutomation Field Service EngineerMaintenance Technician
CredentialsTypically requires technical certifications or degrees in automation, electronics, or electrical engineeringUsually holds technical diplomas or certifications in maintenance or electronics
Work EnvironmentWorks on automated systems, machinery, and control panels often on-site at client locationsPerforms routine maintenance and repairs on machinery, often in manufacturing or industrial settings
Industry UsageCommon in manufacturing, automation, and industrial sectorsWidely used across manufacturing, facilities, and industrial plants

Automation Field Service Engineers focus on installing, troubleshooting, and maintaining automated systems and control equipment, often requiring specialized technical skills. Maintenance Technicians perform routine repairs and preventive maintenance on machinery. While both roles involve technical work, Automation Field Service Engineers typically handle more complex automation systems, whereas Maintenance Technicians focus on general equipment upkeep.

Infographic showing various Automation Field Service Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Field Service Engineer

Dublin, OH • On-site

Command Alkon Incorporated
Software Development • 501 - 1,000 employees
Learn more about Command Alkon Incorporatedexternal

Full-time

Posted 21 days ago

Key responsibilities

  • Collaborate with customers to provide technical hardware instruction and assistance regarding installation, operation, and maintenance.

  • Diagnose errors or technical problems and determine proper solutions.

  • Manage all onsite installation, repair, maintenance, and test tasks.

Job description

Summary of Role

Field Service Engineers are an integral part of Command Alkon's goal to deliver fully integrated technological solutions to the heavy building materials industry. Our mission is to help organizations harness the full potential of these solutions enabling them to improve inefficiencies, deliver visibility, automate, collaborate, and grow. Given the complexity of today’s business environment our customers need every advantage at their disposal to optimize performance.

As a Field Service Engineer, you will collaborate with our customers to provide technical hardware instruction and assistance regarding installation, operation, and maintenance. This role will help diagnose errors or technical problems and determine proper solutions.


How You’ll Succeed

Comprehend customer requirements and make appropriate recommendations

Respond to customer inquiries and assist in troubleshooting and resolving challenges

Manage all onsite installation, repair, maintenance and test tasks

Document the functional and, sometimes, technical design of the system

Maintain a working log detailed all required system updates, as well as the date of completion

Coordinate and setup training classes and train end users on best practices, maintaining consistency across users.

Improve existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations

Manage all assigned projects to completion ensuring on-time delivery and meeting of budgetary demands

What You Bring

• Curious mindset translating to key discovery skills (questioning & listening to understand) with the ability to identify problem areas (pain points).

• Proficiency in machine automation, mechanics and electronics

• Provide technical hardware instruction and assistance to customer representatives regarding installation, operation, and maintenance

• Strong verbal/written communication and documentation skills

• Interpersonal skills with the ability to build effective working relationships with internal cross-functional teams and external customer teams in a variety of domestic and international offices across all levels of the organizations

Who You Are

Communicates Effectively: You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Manages Complexity: You make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Business Insight: You apply knowledge of business and the marketplace to advance the organization's goals.

Action Oriented: You take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Plans and Aligns: You plan and prioritize work to meet commitments aligned with organizational goals.

Interpersonal Savvy: You relate openly and comfortably with diverse groups of people.

Nimble Learning: You actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder.

All Company Core Competencies

Customer Focus: You build strong customer relationships and deliver customer-centric solutions.

Cultivates Innovation: You create new and better ways for the organization to be successful.

Collaborates: You build partnerships and work collaboratively with others to meet shared objectives.

Instills Trust: You gain the confidence and trust of others through honesty, integrity, and authenticity.

Self-Development: You actively seek new ways to grow and be challenged using both formal and informal development channels.

Develops Talent (Mgmt Only): You develop people to meet both their career goals and the organization's goals.

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