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Auto Service Writer Jobs in Pennsylvania (NOW HIRING)

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Commercial Service Writer

Fairless Hills, PA · On-site

$30 - $40/hr

Skilled in automotive diagnostics and auto estimating software to generate accurate repair quotes ... Experience in service writing combined with mechanic or technician background is highly desirable

Walmart

Auto Care Center Service Writer

Indiana, PA · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Parkesburg, PA · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Warren, PA · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Altoona, PA · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Lancaster, PA · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Pittsburgh, PA · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Eddystone, PA · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Palmyra, PA · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Waynesboro, PA · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Honesdale, PA · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Lebanon, PA · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Washington, PA · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Belle Vernon, PA · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Bridgestone Americas, Inc.

Service Manager

Pittsburgh, PA · On-site

$19.57 - $29.36/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

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All JobsAuto Service Writer JobsAuto Service Writer Jobs in Pennsylvania

Auto Service Writer information

See Pennsylvania salary details

$12

$24

$40

How much do auto service writer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for auto service writer in Pennsylvania is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.89 per hour, depending on experience, location, and employer.

What is an auto service writer?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.

How does an auto service writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

What are the key skills and qualifications needed to thrive as an auto service writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

How do auto service writers get paid?

Auto service writers typically earn a combination of base salary and commissions or bonuses based on sales and service performance. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the dealership or shop they work for.

What are popular job titles related to Auto Service Writer jobs in Pennsylvania?

For Auto Service Writer jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Auto Service Writer jobs in Pennsylvania look for?

The top searched job categories for Auto Service Writer jobs in Pennsylvania are:

Auto Service Writer jobs near you
Infographic showing various Auto Service Writer job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,334 per year, or $24.2 per hour.

Automotive Service Advisor

Landisburg, PA • On-site

Martin's Auto Service
See more jobs at Martin's Auto Serviceexternal

$40K - $80K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 22 days ago

Job description

Automotive Service Advisor

Monday–Friday schedule. No weekends.

Martin’s Auto Service in Landisburg, PA is hiring a dependable, customer-focused Automotive Service Advisor to join our team.

Also known as a Service Writer, this role is the hub of our shop—working directly with customers and technicians to keep everything running smoothly from check-in to final delivery.

If you enjoy working with people, staying organized, and being part of a solid, no-drama team, we’d like to talk with you.

What You’ll Do

  • Greet customers and provide a professional, friendly experience
  • Answer phones and schedule service appointments
  • Write repair orders and build estimates
  • Clearly explain recommended services and timelines
  • Order parts and coordinate with technicians
  • Keep workflow organized and moving efficiently

What We’re Looking For

  • Customer service experience required
  • Service Advisor / Service Writer experience preferred
  • Strong communication and phone skills
  • Comfortable using computers and shop software
  • Organized, dependable, and team-oriented
  • Automotive knowledge is a plus (we can help you learn)

Pay & Schedule

  • $40,000 – $80,000 per year, based on experience and performance
  • Full-time position
  • Monday – Friday (No weekends)

Benefits & Perks

  • Paid time off and holidays
  • Retirement savings plan with employer match
  • Employee discount on parts and repairs for personal vehicles

Health and dental insurance are not currently offered.

Apply Today

Apply through this posting to be considered.

You may also call Brent at 717-582-6284 to speak with our team and learn more about the position.


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