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Auto Service Manager Jobs in Worcester, MA (NOW HIRING)

Service Advisor

Leominster, MA ยท On-site

$21 - $27/hr

Understanding the tire and auto service industry is a plus * Dependable Transportation * A proven sales track record in an automotive environment is a plus Benefits: * Health Insurance- including ...

Service Manager

Auburn, MA ยท On-site

$70K - $90K/yr

Other duties may be assigned.) Supervise service personnel, promote teamwork and manage an efficient workplace. Conduct weekly meetings with service personnel. Quote product and service prices to ...

Service Manager

Marlborough, MA ยท On-site

$42 - $43/hr

The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...

Service Manager

Shrewsbury, MA ยท On-site

$74K - $88K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: * Develop a career track * Leverage your current skills while developing new skills * Work with an ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Marlborough, MA ยท On-site

$42 - $43/hr

The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...

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Auto Service Manager information

See Worcester, MA salary details

$31.4K

$75.6K

$144.2K

How much do auto service manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for auto service manager in Worcester, MA is $75,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $80,800.00 per year, depending on experience, location, and employer.

What does an auto service manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What skills and qualifications are needed to be an auto service manager?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.

What are common challenges faced by auto service managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What cities near Worcester, MA are hiring for Auto Service Manager jobs?

Cities near Worcester, MA with the most Auto Service Manager job openings:

Infographic showing various Auto Service Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $75,580 per year, or $36.3 per hour.

Night Shift Service Manager - Worcester, MA

Goodyear Tire and Rubber Company

Worcester, MA โ€ข On-site

$30 - $35/hr

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago


Job description


IMMEDIATELY HIRING!!! - APPLY TODAY!!!
Are you ready to Build a Better Future?
If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience!
Details: Full Time Employment
Work Location: 981 Grafton St Worcester, MA 01605
Starting Payrate - $30.00 - $35.00/hr + $1.00 shift diffrential
Shift Information: 9:00 PM to 7:00 AM
Goodyear owns and operates more than 580 tire and auto service centers nationwide and this role would be joining our growing fleet business. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement, employee discounts and paid vacations.
As the bridge between Fleet owners, managers and other associates you will bring an outstanding service first mindset that impacts others, ensures guest satisfaction and places safety as a top priority for your team at Goodyear's Fleet Service Centers.
At Goodyear we invest in you and your future by providing excellent training for our technicians. We offer fast track career advancement opportunities for hard working, team players who can deliver results.
A Day in the Life:
As a hands-on, working Service Manager, you will gain experience in one of Goodyear Fleet Service Centers by making meaningful connections and delivering outstanding service. You will have the opportunity to turn the wrench taking a vehicle from start to finish, including billing, point of sale software interaction, and documentation. You will be responsible for managing the Fleet Service Center by scheduling your team, service appointments, and organizing workflow to deliver quality work on time to the fleet. We encourage you to allow us to invest in your success as you invest in ours; apply today!
What are we seeking?
  • Minimum 1 year of previous Automotive Service management experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:
  • Previous automotive service sales experience
  • Previous automotive service experience
  • ASE Certification

About the Role: What skills will you learn?
  • How to perform line technician services, routine inspections/maintenance, system diagnostics, and problem-solving, brake repairs, fluid exchanges/flushes, preventative maintenance, and tire installation
  • Document all work performed on the repair order
  • Report any safety issues immediately to management
  • Promote teamwork to deliver times and accurate guest care
  • Maintain strict adherence to Company policy on vehicle care and operation
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.