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Auto Service Manager Jobs in Hickory, NC (NOW HIRING)

Alsco Inc

Service Manager

Hildebran, NC

The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This ...

Alsco Inc

Service Manager

Hildebran, NC

The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This ...

Cintas

Service Manager

Hickory, NC · On-site

Requisition Number: 224127 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Alsco

Service Manager

Hildebran, NC · On-site

Description The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team ...

Monro, Inc.

Auto Technician / Mechanic

Granite Falls, NC · On-site

$25 - $40/hr

Monro's family of brands is one of the leading automotive service and tire dealers in the United ... Positions are available in our retail locations across our many brands, in field management, and in ...

Monro Inc

Auto Technician / Mechanic

Granite Falls, NC

$25 - $40/hr

Monro's family of brands is one of the leading automotive service and tire dealers in the United ... Positions are available in our retail locations across our many brands, in field management, and in ...

Monro Inc

Automotive Assistant Manager

Granite Falls, NC · On-site

$16 - $20/hr

Company Description Monro, Inc. is one of the nation's largest auto service companies and major ... Automotive Assistant Manager Pay: $16-$20 per hour. Pay is based on experience. This role is ...

Monro, Inc.

Automotive Assistant Manager

Denver, NC · On-site

$15 - $17/hr

Company Description Monro, Inc. is one of the nation's largest auto service companies and major ... Automotive Assistant Manager Pay: $15-$17 per hour. Pay is based on experience. This role is ...

Monro Inc

Automotive Assistant Manager

Denver, NC · On-site

$15 - $17/hr

Company Description Monro, Inc. is one of the nation's largest auto service companies and major ... Automotive Assistant Manager Pay: $15-$17 per hour. Pay is based on experience. This role is ...

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All JobsAuto Service JobsAuto Service Manager JobsAuto Service Manager Jobs in Hickory, NC

Auto Service Manager information

See Hickory, NC salary details

$28.2K

$67.8K

$129.4K

How much do auto service manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for auto service manager in Hickory, NC is $67,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $72,500.00 per year, depending on experience, location, and employer.

What does an auto service manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What skills and qualifications are needed to be an auto service manager?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.

What are common challenges faced by auto service managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What cities near Hickory, NC are hiring for Auto Service Manager jobs?

Cities near Hickory, NC with the most Auto Service Manager job openings:

Auto Service Manager jobs near you
Infographic showing various Auto Service Manager job openings in Hickory, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $67,817 per year, or $32.6 per hour.

Service Manager

Alsco Inc

Hildebran, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Alsco Uniforms rating

7.2

Company rating: 7.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

110th of 256 rated facilities management

Job description

The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This role ensures excellence in route delivery service, customer satisfaction, and financial results. The Service Manager reports directly to the General Manager. 

You Will:

  • Lead, develop, and coach District Managers and Route Sales Representatives to build a high-performing, accountable, and promotable service team.
  • Drive employee performance through regular coaching, performance evaluations, and career development planning.
  • Ensure exceptional customer service by overseeing route audits, customer visits, issue resolution, and proactive communication. 
  • Support customer retention and revenue growth through upselling, cross-selling, product sampling, and successful new account installations.
  • Collaborate cross-functionally with Sales, Production, and Office teams to support branch goals, identify growth opportunities, and maintain a safe, compliant work environment.
  • Promote a safe working environment and enforce all safety standards. Ensure delivery vehicles are being properly maintained and operated safely.

What You Bring:

  • 3 to 5 years of leadership experience in route-based service, uniforms/linen, logistics, transportation, distribution, or a similar service-driven environment. 
  • Strong knowledge of route operations, customer retention, performance management, and service execution.
  • Familiarity with DOT regulations, fleet safety, driver qualification requirements, and workplace safety standards.
  • Valid driver’s license and a safe driving record. 

Work Environment and Requirements:

  • Operating vehicles on public roads, working in customer locations, office and service areas of a typical industrial laundry facility, Service Center, or depot.
  • Travel to customer sites as needed.
  • May be required to drive a company-owned vehicle or employee-owned vehicle at company’s discretion.

Our Benefits:

  • 401 K Plan with Company Match
  • Medical, Dental, Vision, and FSA/HSA  
  • Life Insurance, Disability Insurance
  • Vacation, Sick Time, Holidays
  • Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement. 

For a general description of benefits that are being offered for this position, please visit .

About Us:

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Equal Opportunity Employer

Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity. Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active-duty wartime or campaign badge veteran.

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and safety sensitive drug screening.

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