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Auto Service Manager Jobs in Dubuque, IA (NOW HIRING)

Runde Chevrolet

Service Manager

East Dubuque, IL · On-site

Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a ...

Runde Chevrolet

Service Manager

East Dubuque, IL

Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a ...

Runde Chevrolet

Service Manager

East Dubuque, IL

Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a ...

Runde Chevrolet

Service Manager

East Dubuque, IL

Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a ...

HyVee

Service Manager

Dubuque, IA · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Dubuque, IA · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

BAUER BUILT INC

Service Manager

Dubuque, IA

Service Manager Why Join Us? At Bauer Built, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to make it better. Our 80 ...

BAUER BUILT INC

Service Manager

Dubuque, IA · On-site

Service Manager Why Join Us? At Bauer Built, we've been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to make it better. Our 80 ...

Access Dubuque

Service Supervisor

Dubuque, IA · On-site

Manage daily workflow and projects related to PPO and Provider Maintenance Experience: * Medical claims and customer service supervisor experience preferred About SISCO: SISCO was established in 1980 ...

Access Dubuque

Service Supervisor

Dubuque, IA · On-site

Manage daily workflow and projects related to PPO and Provider Maintenance Experience: * Medical claims and customer service supervisor experience preferred About SISCO: SISCO was established in 1980 ...

Cottingham & Butler

Service Supervisor

Dubuque, IA · On-site

Manage daily workflow and projects related to PPO and Provider Maintenance Experience: * Medical claims and customer service supervisor experience preferred About SISCO: SISCO was established in 1980 ...

Cottingham & Butler

Service Supervisor

Dubuque, IA

Manage daily workflow and projects related to PPO and Provider Maintenance Experience: * Medical claims and customer service supervisor experience preferred About SISCO: SISCO was established in 1980 ...

Cottingham & Butler

Service Supervisor

Dubuque, IA · On-site

Manage daily workflow and projects related to PPO and Provider Maintenance Experience: * Medical claims and customer service supervisor experience preferred About SISCO: SISCO was established in 1980 ...

Runde Auto Group

Automotive Detailer

Platteville, WI · On-site

$14.75 - $17.50/hr

... management. * Assist with other duties as needed, including vehicle transport and customer service ... Runde Auto Group is a family-owned group of dealerships located in Illinois, Wisconsin, and Iowa. A ...

Brakes Plus

Automotive Technician

Dubuque, IA · On-site

$25 - $35/hr

... managers, and suppliers * Adhere to all company policies, procedures, and safety standards ... A minimum of 2 years' auto service / engine diagnostic experience in a professional capacity * ASE ...

Brakes Plus

Automotive Technician

Dubuque, IA · On-site

$25 - $35/hr

... managers, and suppliers * Adhere to all company policies, procedures, and safety standards ... A minimum of 2 years' auto service / engine diagnostic experience in a professional capacity * ASE ...

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All JobsAuto Service JobsAuto Service Manager JobsAuto Service Manager Jobs in Dubuque, IA

Auto Service Manager information

See Dubuque, IA salary details

$29.7K

$71.4K

$136.3K

How much do auto service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for auto service manager in Dubuque, IA is $71,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $76,400.00 per year, depending on experience, location, and employer.

What does an auto service manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What skills and qualifications are needed to be an auto service manager?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.

What are common challenges faced by auto service managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What cities near Dubuque, IA are hiring for Auto Service Manager jobs?

Cities near Dubuque, IA with the most Auto Service Manager job openings:

Auto Service Manager jobs near you
Infographic showing various Auto Service Manager job openings in Dubuque, IA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $71,426 per year, or $34.3 per hour.

Service Manager

Runde Chevrolet

East Dubuque, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Service Manager
ABOUT RUNDE CHEVROLET
Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a reputation for integrity, community involvement, and delivering great ownership experience - and we hold our team to that same standard. Our East Dubuque location is a full-service Chevrolet dealership with a tenured service team, loyal customer base, and a strong foundation to build on.
THE OPPORTUNITY
We're looking for an experienced, hands-on Service Manager to lead our fixed operations department at Runde Chevrolet. This is a dual-focus role - you'll be expected to drive revenue and CSI improvement while developing and stabilizing the team around you. The right candidate leads from the front, earns the respect of their technicians and advisors, and brings both operational discipline and a customer-first mentality to everything they do.
This role reports directly to dealer group leadership and has full authority over the service department's operations and performance metrics.
WHAT YOU'LL DO
Leadership & Team Development
  • Lead and hold accountable a team of service advisors, technicians, and support staff
  • Build a culture of accountability, professionalism, and continuous improvement
  • Conduct regular one-on-ones, performance reviews, and training sessions
  • Work with HR to hire and onboard service department personnel as needed
  • Mentor advisors on effective customer write-up, upsell communication, and RO management

Revenue & Performance
  • Own department financial performance including labor gross, parts gross, and overall fixed absorption
  • Set and monitor KPIs including ELR, hours per RO, advisor productivity, and technician efficiency
  • Develop and execute strategies to increase customer pay, warranty, and internal revenue lines
  • Work closely with the parts department to optimize inventory and turn
  • Identify and capitalize on service marketing and retention opportunities

Customer Experience
  • Ensure every customer interaction reflects Runde's standard of integrity and care
  • Resolve escalated customer concerns promptly and professionally
  • Monitor and improve CSI/NPS scores through process discipline and team training
  • Maintain a clean, organized, and professional service environment

Operations & Compliance
  • Manage shop loading, scheduling, and technician dispatch for maximum throughput
  • Ensure compliance with manufacturer warranty procedures and internal controls
  • Maintain accurate RO documentation and proper repair order closing practices
  • Oversee loaner fleet management and shop equipment maintenance
  • Collaborate with dealer group leadership on facility, staffing, and capital needs

WHAT WE'RE LOOKING FOR
  • 3+ years of experience as a Service Manager at a franchised dealership
  • Proven track record of growing service revenue while maintaining strong CSI scores
  • Experience leading and developing a team of advisors and technicians
  • GM/Chevrolet brand experience strongly preferred
  • Strong understanding of warranty administration, shop scheduling, and parts-service integration
  • Ability to read and act on department financial statements and performance reports
  • Excellent communication skills - with customers, with your team, and with leadership
  • A reputation for honesty, follow-through, and doing things the right way

WHAT RUNDE OFFERS
  • Competitive pay plan with performance-based incentives
  • Health, dental, and vision benefits
  • Paid time off and holidays
  • 401(k) with company match
  • A stable, family-owned environment where your decisions matter
  • The backing of a multi-rooftop dealer group with real resources and long-term vision

HOW TO APPLY
Submit your resume showing your experience and what you'd bring to this role. Qualified candidates will be contacted for a confidential conversation.

Apply