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Auto Service Manager Jobs in Baton Rouge, LA (NOW HIRING)

We are seeking a Service Manager to lead our 20-person technician team and continue the high level of performance and customer satisfaction that defines our company. AOS is a family-owned company ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Popeyes - Immediate Assistant Restaurant Manager Needed Are you passionate about delivering a ... Oversee guest services and resolve issues * Training and coaching team members * Running daily ...

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Auto Service Manager information

See Baton Rouge, LA salary details

$30.2K

$72.7K

$138.8K

How much do auto service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for auto service manager in Baton Rouge, LA is $72,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $77,800.00 per year, depending on experience, location, and employer.

What does an auto service manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What are common challenges faced by auto service managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What skills and qualifications are needed to be an auto service manager?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.
What cities near Baton Rouge, LA are hiring for Auto Service Manager jobs? Cities near Baton Rouge, LA with the most Auto Service Manager job openings:
Infographic showing various Auto Service Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,733 per year, or $35 per hour.

Experienced Automotive Service Manager

Ross Downing GMC of Gonzales, LLC

Gonzales, LA

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago


Job description

Automotive Service Manager / Leadership Opportunities

Ross Downing Buick GMC of Gonzales is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let’s talk!  

Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. 

Our Automotive Service Manager Essential Duties 

  • Forecasts goals and objectives for the department and strives to meet them. 

  • Hires, trains, motivates, counsels, and monitors the performance of all service department staff. 

  • Prepares and administers a monthly, annual operating budget for the service department. 

  • Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. 

  • Understands and ensures compliance with manufacturer warranty and policy procedures. 

  • Holds weekly department meetings. 

  • Monitors technicians' daily productivity reports and corresponding payroll records. 

  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. 

  • Keeps abreast of new equipment and tools available and recommends purchases. 

  • Serves as liaison with factory representatives. 

  • Input pricing guides and maintenance menus for frequent labor operations. 

  • Handles customer complaints immediately and according to dealership's guidelines. 

  • Maintains safe work environment. 

  • Maintains a professional appearance. 

  • Other tasks as assigned. 

The Chosen Candidate should have; 

  • A successful record of accomplishment within the industry. 

  • Leadership skills 

  • Excellent customer service skills. (CSI / Customer Experience) 

  • Outstanding communication skills, both verbal and written. 

  • The ability to work well in a process driven environment. 

Job Type: Full-time 

Benefits: 

  • Dental insurance 

  • Employee discount 

  • Health insurance 

  • Life insurance 

  • Paid time off 

  • Professional development assistance 

  • Vision insurance 

License/Certification: 

  • Driver's License (Required) 

Benefit Conditions: 

  • Waiting period may apply 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.