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Auto Service Manager Jobs in Baltimore, MD (NOW HIRING)

Bridgestone Americas, Inc

Service Manager

Lanham, MD · On-site

$21.63 - $32.45/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Bridgestone

Service Manager

Lanham, MD · On-site

$21.63 - $32.45/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Bridgestone Americas, Inc.

Service Manager

Greenbelt, MD · On-site

$21.63 - $32.45/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

TruGreen

Service Manager

Essex, MD · On-site

Current liability auto insurance required. * Must be 21 years of age by date of hire. Knowledge ... Excellent time management skills * Practical knowledge of service industry and experience in ...

Continental Realty

Service Manager

Annapolis, MD · On-site

$36 - $38/hr

Service Manager for Westwinds Apartments - Annapolis, MD Role Overview As a Service Manager for this community, you will help maintain the physical integrity of this beautiful apartment community ...

Crane 1

Service Manager

Baltimore, MD · On-site

Branch Manager The Service Manager is responsible for leading the operation's overall success, ensuring the customer is informed of scheduled appointments, responding to inquiries, and assisting with ...

Morgan Properties

Service Manager

Largo, MD · On-site

$80K - $95K/yr

Now hiring Service Managers! We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical ...

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All JobsAuto Service JobsAuto Service Manager JobsAuto Service Manager Jobs in Baltimore, MD

Auto Service Manager information

See Baltimore, MD salary details

$31.3K

$75.3K

$143.6K

How much do auto service manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for auto service manager in Baltimore, MD is $75,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $80,500.00 per year, depending on experience, location, and employer.

What does an auto service manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What skills and qualifications are needed to be an auto service manager?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.

What are common challenges faced by auto service managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What cities near Baltimore, MD are hiring for Auto Service Manager jobs?

Cities near Baltimore, MD with the most Auto Service Manager job openings:

Auto Service Manager jobs near you
Infographic showing various Auto Service Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $75,263 per year, or $36.2 per hour.

Automotive Service Advisor/Service Manager Trainee

Wastler Auto Service, LLC

Westminster, MD • On-site

$50K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

Automotive Service Advisor / Manager Trainee
Taylorsville, MD
Wastler Auto Service, LLC

About Us:
Since 1999, Wastler Auto Service has been the trusted repair and inspection center for drivers in the Taylorsville/Mt. Airy/Eldersburg area. Our reputation is built on integrity, skilled workmanship, and customer-first service.
We’re looking for a motivated Service Advisor / Manager Trainee who’s eager to grow into a leadership role while delivering the best customer experience in the business.

What You’ll Do:
  • Greet customers warmly and guide them through the service process.
  • Write repair orders, communicate estimates, and explain services clearly.
  • Coordinate with technicians to ensure accurate, timely repairs.
  • Monitor workflow, keep customers updated, and maintain strong relationships.
  • Learn all aspects of shop management, from scheduling to financial performance.
  • Support the shop manager and prepare to step into leadership responsibilities.

What We’re Looking For:
  • Previous experience as a service advisor or strong customer service background (automotive preferred).
  • A genuine passion for helping people and solving problems.
  • Strong organizational and multitasking skills.
  • Excellent communication—both with customers and team members.
  • Positive, professional attitude with leadership potential.
  • Valid driver’s license required.

What We Offer:
  • Competitive pay with performance bonuses.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan with growth potential.
  • Paid training and career development (manager track).
  • A modern, well-equipped shop and a supportive team.
  • Clear pathway to shop manager or service manager role.

Ready to Take the Next Step?
If you’re a people-person who thrives in a fast-paced environment and wants to grow into management, this is your opportunity!
Send your resume + cover letter to info@wastlerautoservice.com
Or call PJ at 410-635-8375
Join Wastler Auto Service and build your career where honesty, teamwork, and customer trust come first.