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Auto Service Manager Jobs in Michigan (NOW HIRING)

Service Advisor| Thelen Honda Achieve the automotive experience you want as a Thelen Honda Service ... Thelen Auto Group is a family owned and operated company, serving the Great Lakes Bay Region since ...

Service Advisor| Thelen Honda Achieve the automotive experience you want as a Thelen Honda Service ... Thelen Auto Group is a family owned and operated company, serving the Great Lakes Bay Region since ...

Assistant Service Manager

Bay City, MI · On-site

$50K - $60K/yr

Service Advisor| Thelen Chrysler Jeep Dodge Ram Kia Achieve the automotive experience you want as a ... Thelen Auto Group is a family owned and operated company, serving the Great Lakes Bay Region since ...

Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...

New

Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...

New

Assistant Service Manager

Bay City, MI · On-site

$50K - $60K/yr

Service Advisor| Thelen Honda Achieve the automotive experience you want as a Thelen Honda Service ... Thelen Auto Group is a family owned and operated company, serving the Great Lakes Bay Region since ...

Service Manager

Detroit, MI · On-site

$65K - $85K/yr

The Service Manager is responsible for leading the operation's overall success, ensuring the customer is informed of scheduled appointments, responding to inquiries, and assisting with resolving ...

Job Summary We are seeking a skilled and reliable Auto Mechanic to join our team. The ideal ... shop management software * Communicate findings clearly with service advisors or customers when ...

Job Summary We are seeking a skilled and reliable Auto Mechanic to join our team. The ideal ... shop management software * Communicate findings clearly with service advisors or customers when ...

The Service Manager is directly responsible for the repairs and maintenance of all equipment at the branch level and for ensuring quality repairs to all equipment as well as responding to equipment ...

SERVICE MANAGER

New Boston, MI · On-site

$95K - $145K/yr

The Service Manager is responsible for the efficient and profitable operation of the Service Department while developing and maintaining a high level of overall customer satisfaction. This is an ...

SERVICE MANAGER

New Boston, MI · On-site

$95K - $145K/yr

The Service Manager is responsible for the efficient and profitable operation of the Service Department while developing and maintaining a high level of overall customer satisfaction. This is an ...

The Service Manager will be responsible for the complete operation of the Service Department. The Service Manager must work with the Fixed Operations Manager to strive to grow the department and make ...

Service Manager

Detroit, MI · On-site

$65K - $85K/yr

The Service Manager is responsible for leading the operation's overall success, ensuring the customer is informed of scheduled appointments, responding to inquiries, and assisting with resolving ...

SERVICE MANAGER

New Boston, MI · On-site

$95K - $145K/yr

The Service Manager is responsible for the efficient and profitable operation of the Service Department while developing and maintaining a high level of overall customer satisfaction. This is an ...

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Auto Service Manager information

See Michigan salary details

$27.5K

$66K

$125.9K

How much do auto service manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for auto service manager in Michigan is $66,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $70,600.00 per year, depending on experience, location, and employer.

What does an Auto Service Manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have significant experience, leadership skills, and may earn substantial bonuses or commissions based on dealership performance.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What are some common challenges faced by Auto Service Managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

Is an automotive service manager job stressful?

An automotive service manager job can be stressful due to managing multiple responsibilities such as overseeing technicians, handling customer concerns, and meeting deadlines. The role often requires strong organizational skills, problem-solving abilities, and the ability to work under pressure in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Auto Service Manager, and why are they important?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.

How much does a automotive service manager make?

The average annual salary for an automotive service manager in Michigan is approximately $70,000 to $90,000, depending on experience, certifications, and the size of the service department. Salaries can vary based on location, dealership, and individual performance, with some managers earning over $100,000 including bonuses and incentives.
What cities in Michigan are hiring for Auto Service Manager jobs? Cities in Michigan with the most Auto Service Manager job openings:
Infographic showing various Auto Service Manager job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $66,019 per year, or $31.7 per hour.
Automotive Service Advisor

Automotive Service Advisor

Bills Automotive Inc

Rochester, MI

$20 - $30/hr

Full-time

Re-posted 21 days ago


Job description

We are seeking a professional and customer-focused Automotive Service Advisor to join our dynamic team. The ideal candidate will serve as the primary point of contact for customers seeking vehicle maintenance and repair services, ensuring a seamless and positive experience. This role combines technical knowledge with exceptional customer service skills to facilitate effective communication between customers and our service technicians, ultimately driving customer satisfaction and loyalty.
Duties

  • Greet customers promptly and professionally, assessing their vehicle service needs 
  • Explain repair and maintenance procedures clearly, providing accurate estimates using auto estimating tools 
  • Write detailed service orders and communicate technician recommendations effectively 
  • Upsell additional services such as oil changes, tire services, alignments, suspension work, brake repairs, diesel engine repairs, shocks & struts, air brake systems, and auto body repairs when appropriate 
  • Manage vehicle drop-offs and pick-ups efficiently while maintaining excellent customer relations 
  • Handle cash transactions accurately and process payments securely 
  • Coordinate with service technicians to prioritize repairs and ensure timely completion of work 
  • Maintain detailed records of services performed and customer interactions in the dealership management system 
  • Follow up with customers post-service to ensure satisfaction and address any concerns 
Experience

  • Dealership experience or auto service management background is highly preferred 
  • Proven experience in automotive diagnostics, mechanical knowledge, and vehicle maintenance procedures 
  • Familiarity with auto estimating software and service writing is advantageous 
  • Experience in automotive repair including transmissions, oil changes, auto body repair, alignment, suspension, tire service, diesel engine repair, shocks & struts, brake repair, and air brake systems 
  • Service technician experience or automotive sales background is a plus 
  • Strong customer service skills with the ability to upsell services effectively 
  • Knowledge of automotive diagnostics tools and mechanical systems such as transmissions, suspensions, brakes, and engine components 
  • Ability to handle cash transactions accurately and maintain professionalism in a fast-paced environment