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Auto Service Manager Jobs in Massachusetts (NOW HIRING)

Service Manager

Hadley, MA

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Manager

Hadley, MA · On-site

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Manager

Needham, MA · On-site

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... professional auto service they need to keep their vehicles running at peak performance. We ...

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... professional auto service they need to keep their vehicles running at peak performance. We ...

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... professional auto service they need to keep their vehicles running at peak performance. We ...

Service Manager

Lexington, MA · On-site

$18.54 - $27.81/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Manager

Lexington, MA · On-site

$18.54 - $27.81/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... professional auto service they need to keep their vehicles running at peak performance. We ...

Service Advisor

Kingston, MA · On-site

$21 - $27/hr

Understanding the tire and auto service industry is a plus * Dependable Transportation * A proven sales track record in an automotive environment is a plus Benefits: * Health Insurance- including ...

Service Advisor

Braintree, MA · On-site

$21 - $27/hr

Understanding the tire and auto service industry is a plus * Dependable Transportation * A proven sales track record in an automotive environment is a plus Benefits: * Health Insurance- including ...

Service Advisor

Norwood, MA · On-site

$21 - $27/hr

Understanding the tire and auto service industry is a plus * Dependable Transportation * A proven sales track record in an automotive environment is a plus Benefits: * Health Insurance- including ...

Service Advisor

Raynham, MA · On-site

$21 - $27/hr

Understanding the tire and auto service industry is a plus * Dependable Transportation * A proven sales track record in an automotive environment is a plus Benefits: * Health Insurance- including ...

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Auto Service Manager information

See Massachusetts salary details

$34.4K

$82.7K

$157.8K

How much do auto service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for auto service manager in Massachusetts is $82,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $88,500.00 per year, depending on experience, location, and employer.

What does an auto service manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What skills and qualifications are needed to be an auto service manager?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.

What are common challenges faced by auto service managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What cities in Massachusetts are hiring for Auto Service Manager jobs?

Cities in Massachusetts with the most Auto Service Manager job openings:

Infographic showing various Auto Service Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,723 per year, or $39.8 per hour.