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Auto Service Manager Jobs in Massachusetts (NOW HIRING)

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Manager

Fall River, MA ยท On-site

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Manager

Westfield, MA ยท On-site

$20.60 - $30.90/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Manager

Beverly, MA ยท On-site

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Manager

Needham, MA ยท On-site

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... professional auto service they need to keep their vehicles running at peak performance. We ...

Service Manager

Hadley, MA ยท On-site

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

New

Service Manager

Hadley, MA

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

New

Service Manager

Fall River, MA ยท On-site

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Manager

Westfield, MA ยท On-site

$20.60 - $30.90/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... professional auto service they need to keep their vehicles running at peak performance. We ...

Service Manager

Fall River, MA ยท On-site

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... professional auto service they need to keep their vehicles running at peak performance. We ...

Service Manager

Shrewsbury, MA ยท On-site

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Manager

Shrewsbury, MA ยท On-site

$22.66 - $33.99/hr

With locations across North America and more than $4.5 billion in tire and auto service sales ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Service Advisor

Westford, MA ยท On-site

$21 - $27/hr

Understanding the tire and auto service industry is a plus * Dependable Transportation * A proven sales track record in an automotive environment is a plus Benefits: * Health Insurance- including ...

Service Advisor

Bedford, MA ยท On-site

$21 - $27/hr

Understanding the tire and auto service industry is a plus * Dependable Transportation * A proven sales track record in an automotive environment is a plus Benefits: * Health Insurance- including ...

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Auto Service Manager information

See Massachusetts salary details

$34.4K

$82.7K

$157.8K

How much do auto service manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for auto service manager in Massachusetts is $82,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $88,500.00 per year, depending on experience, location, and employer.

What does an Auto Service Manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have significant experience, leadership skills, and may earn substantial bonuses or commissions based on dealership performance.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What are some common challenges faced by Auto Service Managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

Is an automotive service manager job stressful?

An automotive service manager job can be stressful due to managing multiple responsibilities such as overseeing technicians, handling customer concerns, and meeting deadlines. The role often requires strong organizational skills, problem-solving abilities, and the ability to work under pressure in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Auto Service Manager, and why are they important?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.

How much does a automotive service manager make?

The average annual salary for an automotive service manager in Michigan is approximately $70,000 to $90,000, depending on experience, certifications, and the size of the service department. Salaries can vary based on location, dealership, and individual performance, with some managers earning over $100,000 including bonuses and incentives.
What cities in Massachusetts are hiring for Auto Service Manager jobs? Cities in Massachusetts with the most Auto Service Manager job openings:
Infographic showing various Auto Service Manager job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,723 per year, or $39.8 per hour.

Service Manager - Stoneham, MA

Goodyear Tire and Rubber Company

Stoneham, MA โ€ข On-site

$25 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description


Let's Connect APPLY TODAY To Schedule Your On Site Interview!
Text "Goodyear" to 66866 to connect with a recruiter!
The pay range for this position is $25.00 - $33.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast-track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
General Description:
As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
  • Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
  • Responsible for contributing to the training and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:
  • Minimum 1 year of previous Automotive Service management experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:
  • Previous automotive service sales experience
  • Previous automotive service experience

Position Criteria:
  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures.

Application Process
  • Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
  • If you pass, you'll receive an invitation to schedule a phone or in-person interview.
  • Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

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