ZipRecruiter

Log In

1

Auto Relationship Manager Jobs in Virginia (NOW HIRING)

OPENLANE

Relationship Specialist

Fredericksburg, VA · On-site

... auto dealers. You will be involved in elevating customer relationships, attracting new business ... Manage, service, and balance risk on customer accounts * Manage existing accounts and drive new ...

OPENLANE

Relationship Specialist

Fredericksburg, VA · On-site

... auto dealers. You will be involved in elevating customer relationships, attracting new business ... Manage, service, and balance risk on customer accounts * Manage existing accounts and drive new ...

Malloy Toyota

Automotive Sales Manager

Alexandria, VA · On-site

Monitor lead management, follow up activity, and CRM usage * Oversee inventory presentation ... Multi-location auto group with a strong community reputation * Supportive ownership and leadership ...

next page

Showing results 1-20

All JobsAuto Relationship JobsAuto Relationship Manager JobsAuto Relationship Manager Jobs in Virginia

Auto Relationship Manager information

What is the difference between Auto Relationship Manager vs Auto Sales Consultant?

AspectAuto Relationship ManagerAuto Sales Consultant
Primary RoleMaintains client relationships, manages accounts, and ensures customer satisfaction post-saleAssists customers in selecting and purchasing vehicles, focuses on sales transactions
Required CredentialsCustomer service skills, automotive industry knowledge, sometimes certifications in sales or financeSales experience, knowledge of vehicles, and customer service skills
Work EnvironmentDealerships, customer service centers, often ongoing client interactionDealerships, showrooms, direct customer interaction

Auto Relationship Managers focus on building long-term customer relationships and post-sale support, while Auto Sales Consultants primarily handle vehicle sales and customer acquisition. Both roles require automotive knowledge and customer service skills but differ in their core responsibilities and interaction focus.

Director, Regional Relationship Manager

Mclean, VA • On-site

Capital One National Association
See more jobs at Capital One National Associationexternal

Other

Posted 13 days ago

Key responsibilities

  • Manage a Regional Buying Center and oversee a team of Inside Sales Managers to ensure sales protocol adherence and maximize business results.

  • Coach and lead a high-performance sales team of 3-4 Senior Relationship Managers to meet and exceed sales performance objectives.

  • Coordinate activities with the Sales Management team to improve efficiencies in production and engage directly with key customers to build relationships and generate additional originations.

Job description

Director, Regional Relationship Manager

As a Director, Regional Relationship Manager with Capital One Auto, you have an amazing opportunity to manage a Regional Buying Center and team of Inside Sales Managers. We are excited to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped change our industry for the better.


General Responsibilities:



  • Provides primary management and oversight to Regional Buying Center by ensuring sales protocol is followed and business results are maximized


  • Responsible for coaching of a high-performance sales team of up to 3-4 Sr. Relationship Managers to meet and exceed all critical sales performance objectives


  • Responsible for coordinating activities and partnering with Sales Management team to obtain maximum efficiencies in production.




  • Must possess a well-developed capacity to analyze and organize a sales team of inside sales representatives, including time management, account management, problem solving, and customer interaction skills


  • Must be able to work independently and in collaboration with others on assigned tasks and projects while meeting all deadlines


  • Must be able to engage directly and effectively with the Key Customers to build strong relationships and to generate incremental originations volumes


  • Provides oversight on policy and procedure adherence and ensures compliant actions



Basic Qualifications:



  • High School Diploma, GED, or equivalent certification


  • At least 2 years experience managing teams or people in the financial services industry


  • At least 2 years of experience within the auto finance industry.


  • At least 2 years credit underwriting experience in indirect lending



Preferred Qualifications:



  • 5+ years credit underwriting experience in the indirect lending, auto finance industry


  • 5+ years experience managing people or teams in the auto finance industry



At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.


McLean, VA: $206,000 - $235,100 for Director, Regional Relationship Manager


Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.


This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.


Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.


Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.


Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.


Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

#J-18808-Ljbffr

Apply