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Auto Parts Associate Jobs in Pennsylvania (NOW HIRING)

DEL Chevrolet

Parts associate

Paoli, PA · On-site

$15.75 - $21/hr

A Parts associate has excellent attention to detail and is responsible for managing inventory. They ... About Us: Joining Del Auto Group means becoming part of a collaborative family where your ...

DEL Chevrolet

Parts associate

Paoli, PA · On-site

$15.75 - $21/hr

A Parts associate has excellent attention to detail and is responsible for managing inventory. They ... About Us: Joining Del Auto Group means becoming part of a collaborative family where your ...

DEL Chevrolet

Parts associate

Paoli, PA · On-site

$15.75 - $21/hr

A Parts associate has excellent attention to detail and is responsible for managing inventory. They ... About Us: Joining Del Auto Group means becoming part of a collaborative family where your ...

DEL Chevrolet

Parts associate

Paoli, PA · On-site

$15.75 - $21/hr

A Parts associate has excellent attention to detail and is responsible for managing inventory. They ... About Us: Joining Del Auto Group means becoming part of a collaborative family where your ...

DEL Chevrolet

Parts associate

Paoli, PA

$15.75 - $21/hr

A Parts associate has excellent attention to detail and is responsible for managing inventory. They ... About Us: Joining Del Auto Group means becoming part of a collaborative family where your ...

Pompey Automotive Group

Parts Associate

Scranton, PA · On-site

$15.75 - $21.25/hr

Scranton Collision Repair Center is seeking an experienced Parts Counter Associate. This position ... Auto parts experience preferred * Automotive knowledge * Ability to work in a fast-paced work ...

Aschenbach Auto Group

Parts Associate

Carlisle, PA · On-site

$15/hr

Carlisle Cadillac Buick GMC is looking for a Part-Time Parts Counter Associate to join our parts team! We value our employees, and offer loyalty, a great working environment and ongoing training. You ...

Advance Auto Parts

Warehouse Associate

Delaware, PA

$21.05/hr

Starting Pay: $21.05)/hr At Advance Auto Parts we have a passion for YES . Each day we are ... Our DC/Warehouse Associates are a vital part of our warehouse and assist in, but not limited to ...

Advance Auto Parts

Warehouse Associate

Delaware, PA · On-site

$21.05/hr

Starting Pay: $21.05)/hr At Advance Auto Parts we have a passion for YES . Each day we are ... Our DC/Warehouse Associates are a vital part of our warehouse and assist in, but not limited to ...

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All JobsAuto Parts Associate JobsAuto Parts Associate Jobs in Pennsylvania

Auto Parts Associate information

What does an auto parts associate do?

An Auto Parts Associate helps customers find and purchase the correct auto parts and accessories for their vehicles. They provide product information, check inventory, process transactions, and may also assist with stocking shelves or managing returns. Strong customer service and knowledge of automotive components are important for this role. Auto Parts Associates often work in retail stores, dealerships, or auto supply shops.

What are the key skills and qualifications needed to thrive as an auto parts associate?

To thrive as an Auto Parts Associate, you need a solid understanding of automotive parts, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory databases, and parts catalog software like Epicor or NAPA PROLink is typically required. Strong communication skills, attention to detail, and the ability to work efficiently in a team help you excel in customer interactions and daily tasks. These skills ensure accurate order fulfillment, satisfied customers, and smooth store operations in a fast-paced retail environment.

What are some common challenges auto parts associates face when assisting customers, and how can they be addressed?

Auto Parts Associates often encounter challenges such as identifying the correct part for a customer’s specific vehicle and managing a high volume of inquiries during peak hours. To address these, it’s important to develop strong product knowledge and familiarity with catalog systems, as well as effective communication skills to ask clarifying questions. Collaborating closely with team members and utilizing available reference materials can also help ensure customers receive accurate and timely assistance.

What is the difference between Auto Parts Associate vs Auto Service Technician?

AspectAuto Parts AssociateAuto Service Technician
Required CredentialsHigh school diploma; some certifications like ASE optionalHigh school diploma; ASE certifications often required
Work EnvironmentRetail auto parts store, customer service focusAuto repair shop or dealership, hands-on repair work
Employer & Industry UsageAuto parts retailers, warehousesAuto repair shops, dealerships
Common Search & ComparisonCustomer service, parts knowledgeRepair skills, technical diagnostics

Auto Parts Associates primarily work in retail environments, assisting customers and managing inventory, while Auto Service Technicians perform vehicle repairs and diagnostics. Both roles require automotive knowledge, but Service Technicians focus more on technical repair skills, whereas Parts Associates emphasize customer service and parts management.

What are the most commonly searched types of Auto Parts jobs in Pennsylvania?

The most popular types of Auto Parts jobs in Pennsylvania are:

What are popular job titles related to Auto Parts Associate jobs in Pennsylvania?

For Auto Parts Associate jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Auto Parts Associate jobs in Pennsylvania look for?

The top searched job categories for Auto Parts Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Auto Parts Associate jobs?

Cities in Pennsylvania with the most Auto Parts Associate job openings:

Auto Parts Associate jobs near you

Auto Parts Associate

MIKE KELLY CHEVEROLET INC

Butler, PA

$18 - $23/mo

Full-time

Re-posted 8 days ago

Job description

Description

The Parts Counterperson sells, at retail, parts to all available customers over the counter, through the shop or on the phone.

Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.

Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.

Set up orders for daily shipment, delivery, or pick up.

Verify “will call” and “back order” files weekly and return to vendors, or stock those items not required. Solicit assigned accounts by phone.

Assist service technicians in selecting parts needed for repairs in process.

Order parts not in stock if, after discussion with ASM, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs.

Notify the ASM and the customer that ordered parts have been received.

Answer parts phones when front counter is overloaded.

Ensure that before parts can be charged out, the Technician presents a repair order.

Be friendly, professional, and efficient when working with all customers, both on the phone and in person.

Provide the same high level of service to the other dealership departments as is given to other customers.

Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Business Manager.

Ensure that all charge back sales are signed by the customer.

When making tax exempt sales other than to a charge or cash account, ensure that the customers’ full name, address, ICC number, and signature is obtained.

Present the customer with a copy of the invoice. When doing business with regular cash customers, ensure that their “cash account” numbers are recorded to assure proper customer tracking.

When a credit card is declined, notify the credit department. If they are not available either decline to charge the purchase or release the credit hold in accordance with the dealership’s guidelines.

Keep front and rear counter areas clean and uncluttered.

Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.

Keep current on new products and product updates.

Participate in all training programs that are made available.

Participate with the Parts Manger in maintaining a Lost Sale Tracking program.

Clean computer terminals and printers daily.

Must be legally and technically able to operate company and customer vehicles.

Must be insurable by company insurance carrier.

Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.  

QUALIFICATIONS:

High School Diploma or the equivalent. Ability to read and comprehend instructions and information.

One year of experience in an automotive parts department.

One year of sales experience. Ability to work well with the public, sometimes with several customers at a time.

Must have a valid driver license and have and maintain an acceptable, sage driving record.

Will be required to wear a dealership uniform at all times.

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