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Auto Insurance Jobs in Durham, NC (NOW HIRING)

Caliber Collision

Auto Detailer

Raleigh, NC · On-site

$14.50 - $17.50/hr

Auto Detailers will be required to follow Caliber and OEM standards. OUR AUTO DETAILERS FOR THIS ... Have a valid driver's license and be eligible for coverage under Caliber's insurance policy. * Nice ...

Caliber Collision

Auto Detailer

Raleigh, NC

$14.50 - $17.50/hr

Auto Detailers will be required to follow Caliber and OEM standards. OUR AUTO DETAILERS FOR THIS ... Have a valid driver's license and be eligible for coverage under Caliber's insurance policy. * Nice ...

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Auto Insurance information

What is an auto insurance job?

An Auto Insurance job typically involves assisting customers with purchasing, managing, and understanding their auto insurance policies. Professionals in this field may work as agents, underwriters, adjusters, or customer service representatives. Responsibilities can include selling policies, assessing risk, processing claims, and helping clients navigate coverage options. Strong communication, analytical skills, and knowledge of insurance regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in auto insurance?

To thrive in Auto Insurance, you need a thorough understanding of insurance products, risk assessment, and claims processing, typically supported by a relevant degree or industry certifications like a state insurance license. Familiarity with insurance management software, claims processing systems, and customer relationship management (CRM) tools is often required. Strong communication, problem-solving, and negotiation abilities help build trust with clients and effectively resolve claims. These skills are crucial for accurately assessing risk, providing excellent service, and ensuring customer satisfaction in a competitive industry.

What are some common challenges faced by professionals in auto insurance?

One common challenge in auto insurance is effectively managing a high volume of claims or client inquiries while delivering prompt and accurate service. Professionals in this field often need to navigate complex policy details, stay current with changing regulations, and handle difficult conversations with customers experiencing loss or frustration. Additionally, adapting to new software systems and meeting performance metrics can require continuous learning. However, these challenges are balanced by opportunities to build strong client relationships, develop problem-solving skills, and advance into specialized or leadership roles within the insurance sector.

What are popular job titles related to Auto Insurance jobs in Durham, NC?

For Auto Insurance jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Auto Insurance jobs in Durham, NC look for?

The top searched job categories for Auto Insurance jobs in Durham, NC are:

What cities near Durham, NC are hiring for Auto Insurance jobs?

Cities near Durham, NC with the most Auto Insurance job openings:

Auto Insurance jobs near you
Infographic showing various Auto Insurance job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Auto Claims Representative

Auto-Owners Insurance

Raleigh, NC • On-site

Full-time

Retirement, PTO

Re-posted yesterday

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 311 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience
  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-AT1 #LI-Hybrid

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