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Auto Insurance Jobs in Kentucky (NOW HIRING)

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How much do auto insurance jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for auto insurance in Kentucky is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $26.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in auto insurance?

One common challenge in auto insurance is effectively managing a high volume of claims or client inquiries while delivering prompt and accurate service. Professionals in this field often need to navigate complex policy details, stay current with changing regulations, and handle difficult conversations with customers experiencing loss or frustration. Additionally, adapting to new software systems and meeting performance metrics can require continuous learning. However, these challenges are balanced by opportunities to build strong client relationships, develop problem-solving skills, and advance into specialized or leadership roles within the insurance sector.

What are the key skills and qualifications needed to thrive in auto insurance?

To thrive in Auto Insurance, you need a thorough understanding of insurance products, risk assessment, and claims processing, typically supported by a relevant degree or industry certifications like a state insurance license. Familiarity with insurance management software, claims processing systems, and customer relationship management (CRM) tools is often required. Strong communication, problem-solving, and negotiation abilities help build trust with clients and effectively resolve claims. These skills are crucial for accurately assessing risk, providing excellent service, and ensuring customer satisfaction in a competitive industry.

What is an auto insurance job?

An Auto Insurance job typically involves assisting customers with purchasing, managing, and understanding their auto insurance policies. Professionals in this field may work as agents, underwriters, adjusters, or customer service representatives. Responsibilities can include selling policies, assessing risk, processing claims, and helping clients navigate coverage options. Strong communication, analytical skills, and knowledge of insurance regulations are essential for success in this role.

What are the most commonly searched types of Auto Insurance jobs in Kentucky? The most popular types of Auto Insurance jobs in Kentucky are:
What are popular job titles related to Auto Insurance jobs in Kentucky? For Auto Insurance jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Auto Insurance jobs in Kentucky look for? The top searched job categories for Auto Insurance jobs in Kentucky are:
Auto Insurance jobs near you
Infographic showing various Auto Insurance job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,327 per year, or $22.3 per hour.

Bodily Injury Claims Specialist

Auto-Owners Insurance

Lexington, KY • On-site

Full-time

Retirement, PTO

Re-posted 7 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 304 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to:
  • Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss.
  • Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage.
  • Follow claims handling procedures and participate in claim negotiations and settlements.
  • Deliver a high level of customer service to our agents, insureds, and others.
  • Devise alternative approaches to provide appropriate service, dependent upon the circumstances.
  • Meet with people involved with claims, sometimes outside of our office environment.
  • Handle investigations by telephone, email, mail, and on-site investigations.
  • Maintain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute.
  • Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials.
  • Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule.
  • Assist in the evaluation and selection of outside counsel.
  • Maintain punctual attendance according to an assigned work schedule at a Company approved work location.

Desired Skills & Experience
  • A minimum of three years of insurance claims related experience.
  • The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision.
  • The ability to effectively understand, interpret and communicate policy language.
  • The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues.

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-CH1 #LI-Hybrid

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