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Auto Insurance Claim Adjuster Jobs in Michigan (NOW HIRING)

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All JobsAuto Insurance Claim Adjuster JobsAuto Insurance Claim Adjuster Jobs in Michigan

Auto Insurance Claim Adjuster information

See Michigan salary details

$26.1K

$50.1K

$66.7K

How much do auto insurance claim adjuster jobs pay per year?

As of Sep 12, 2026, the average yearly pay for auto insurance claim adjuster in Michigan is $50,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $56,200.00 per year, depending on experience, location, and employer.

What does an auto insurance claim adjuster do?

An auto insurance claim adjuster investigates insurance claims related to vehicle accidents or damage. Their main responsibilities include examining the details of a claim, inspecting vehicle damage, interviewing involved parties, and determining the extent of the insurance company's liability. They also calculate the amount to be paid for repairs or settlements and help guide policyholders through the claims process. The goal is to ensure that claims are resolved fairly and efficiently based on policy terms.

What are the key skills and qualifications needed to thrive as an auto insurance claim adjuster?

To thrive as an Auto Insurance Claim Adjuster, you need a solid understanding of insurance policies, claims regulations, and investigative techniques, often supported by a relevant degree or on-the-job training. Familiarity with claims management software, estimating tools like CCC ONE, and sometimes adjuster licensing is typically required. Excellent negotiation, customer service, and analytical skills help adjusters resolve claims efficiently and empathetically. These skills ensure fair settlements, minimize risk for the insurer, and maintain customer satisfaction throughout the claims process.

What are some common challenges faced by auto insurance claim adjusters, and how can they be managed effectively?

Auto Insurance Claim Adjusters often encounter challenges such as handling high caseloads, managing difficult conversations with policyholders, and staying up to date with evolving insurance regulations. Successfully navigating these challenges requires strong organizational skills, clear communication, and the ability to remain calm under pressure. Team collaboration and ongoing training can also help adjusters stay informed about new processes and develop strategies to resolve claims efficiently and fairly.

What is the difference between Auto Insurance Claim Adjuster vs Property Claims Adjuster?

AspectAuto Insurance Claim AdjusterProperty Claims Adjuster
Required CredentialsLicensing, insurance certificationsLicensing, insurance certifications
Work EnvironmentAuto repair shops, insurance offices, on-site inspectionsResidential/commercial properties, on-site inspections
Employer & IndustryAuto insurance companies, claims departmentsProperty insurance companies, claims departments
Search & Comparison IntentAuto vs property claims, job duties, certifications

The main difference between an Auto Insurance Claim Adjuster and a Property Claims Adjuster lies in the type of claims they handle. Auto Insurance Claim Adjusters focus on vehicle-related claims, inspecting damages and assessing auto repairs. Property Claims Adjusters handle claims related to homes, commercial buildings, and other properties. Both roles require similar certifications and work in insurance claims departments, but they specialize in different types of damage and inspection environments.

Is an auto insurance claim adjuster a good career?

An auto insurance claim adjuster is a stable career that involves evaluating insurance claims, negotiating settlements, and inspecting vehicle damage. It typically requires good communication skills, attention to detail, and sometimes certification or licensing. The role offers opportunities for advancement and steady employment in the insurance industry.

Is it hard to become an auto insurance claim adjuster?

Becoming an auto insurance claim adjuster typically requires completing a state licensing exam, gaining knowledge of insurance policies and claims processes, and sometimes obtaining relevant certifications. The difficulty varies depending on individual background and the state's requirements, but strong communication skills and attention to detail are essential for success in the role.

What cities in Michigan are hiring for Auto Insurance Claim Adjuster jobs?

Cities in Michigan with the most Auto Insurance Claim Adjuster job openings:

Auto Insurance Claim Adjuster jobs near you
Infographic showing various Auto Insurance Claim Adjuster job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $50,104 per year, or $24.1 per hour.

Auto Claims Representative

Troy, MI • On-site

Auto-Owners Insurance
Insurance Services • 5 - 10K employees
Learn more about Auto-Owners Insuranceexternal

Full-time

Retirement, PTO

Re-posted 15 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience
  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-CH1 #LI-Hybrid

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