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Auto Glass Manager Jobs in Worcester, MA (NOW HIRING)

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ ... Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the ...

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS ... Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the ...

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ ... Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the ...

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS ... Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the ...

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS ... Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the ...

You should apply - even if you don't match every single requirement! We're known as an auto glass ... The Store Manager leads all retail store operations with a focus on quality and service to ensure ...

You should apply - even if you don't match every single requirement! We're known as an auto glass ... The Store Manager leads all retail store operations with a focus on quality and service to ensure ...

Store Manager

Newton, MA · On-site

$70 - $90/hr

The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership ...

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The Agency with Choice Program offers a co-employment model where ServiceNet partners with individuals and their families to train and manage support staff. Participants and families have the ...

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Auto Glass Manager information

See Worcester, MA salary details

$12

$20

$33

How much do auto glass manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for auto glass manager in Worcester, MA is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.11 per hour, depending on experience, location, and employer.

What is an auto glass manager?

An Auto Glass Manager oversees the daily operations of an auto glass repair and replacement business. They are responsible for managing a team of technicians, ensuring quality workmanship, handling customer service, and maintaining inventory. Additionally, they coordinate scheduling, handle billing, and ensure compliance with safety standards. Their role requires leadership, technical knowledge, and strong customer service skills to ensure efficient operations and customer satisfaction.

What are the typical daily responsibilities of an auto glass manager?

An Auto Glass Manager oversees the day-to-day operations of the shop, including managing technician schedules, ensuring timely completion of glass repairs and installations, and maintaining inventory levels. They frequently interact with customers to handle service inquiries, resolve issues, and ensure overall satisfaction. Managers also ensure compliance with safety standards and company policies, handle administrative tasks like invoicing and reporting, and support staff training and development. This multifaceted role requires balancing technical supervision with customer service and operational management, making each day varied and engaging.

What are the key skills and qualifications needed to thrive in the auto glass manager position?

To thrive as an Auto Glass Manager, you need strong knowledge of automotive glass repair and installation procedures, proven leadership abilities, and experience managing teams and workflow in a service environment. Familiarity with software for inventory management, point-of-sale (POS) systems, and safety compliance, as well as certifications such as NGA or Auto Glass Safety Council credentials, is often required. Exceptional customer service, problem-solving, and communication skills help set top performers apart in this role. These competencies are crucial for ensuring safety, maintaining service quality, driving business performance, and fostering a positive shop environment.

What are the most commonly searched types of Auto Glass jobs in Worcester, MA?

The most popular types of Auto Glass jobs in Worcester, MA are:

What job categories do people searching Auto Glass Manager jobs in Worcester, MA look for?

The top searched job categories for Auto Glass Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Auto Glass Manager jobs?

Cities near Worcester, MA with the most Auto Glass Manager job openings:

Auto Glass Tech Trainee

Glass America

Boylston, MA • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Company: Glass America

MA Worcester - 300153 Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Glass America, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that’s built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ Standard. Your trainer and mentor will teach you all the techniques the pros use to complete safe, high quality auto glass installations with a focus on personal safety and outstanding customer service.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.

  • Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the installation of the glass as well as communicate any issues with equipment.

  • Utilizes proper tools and techniques to complete repairs in shop or on a mobile basis while maintaining high levels of quality control and excellent customer service.  This includes calibrating cameras after replacement and cleanup of any broken glass as applicable.

  • Maintains a safe and acceptable driving record while ensuring the company vehicle is stocked, maintained, and clean.

  • Utilizes mobile app to ensure required paperwork is completed along with daily reconciliation of funds.

Education and/or Experience Required

  • High School Diploma or GED preferred

  • 2+ years of related work experience.

Required Skills/Abilities

  • Must be able to complete background check/MVR and drug screening process. 

  • Strong work ethic

  • Mechanical ability and aptitude

  • Attention to detail

  • Ability to work independently with little to no supervision

  • Punctual

  • Clean background check and good driving record

  • Ability to lift and carry large, heavy objects (up to 75 pounds)

  • Automotive experience is a plus.

  • Ability to use mobile app for work orders and parts inventory

Other Requirements

  • Occasional: Climbing, Crouching, Stooping, and Keyboarding. 

  • Frequently: Standing, Grasping, Pulling, Lifting and Pushing up to 75 lbs., Sitting, Reaching

  • Constant: Repetitive Motion

  • Valid Driver’s License

  • Possesses basic tools.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

What Glass America offers you:

Full Time (30 or more hours per week) employees enjoy

  • 80 hours of paid time off annually.

  • 80 hours paid parental leave.

  • 6 paid holidays annually.

  • Medical, Prescription Drug, Dental & Vision Insurance.

  • 401(k) Retirement Plan with Company Match.

  • Employer Paid Short-Term Disability & Life Insurance.

  • Additional Voluntary Life Insurance.

  • Free prescription or non prescription safety glasses each year.

  • Voluntary Daily Pay option available 

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Hourly Pay Range is $20-$23 per hour depending on skills and experience