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Auto Damage Jobs in Georgia (NOW HIRING)

centralins

Auto Damage Claims Manager

Alpharetta, GA

The Auto Damage Claims Manager drives workflow, coaching, and technical excellence to ensure fair, efficient claim outcomes--supporting disciplined reserving, strong negotiations, proactive customer ...

centralins

Auto Damage Claims Manager

Alpharetta, GA · On-site

The Auto Damage Claims Manager drives workflow, coaching, and technical excellence to ensure fair, efficient claim outcomes--supporting disciplined reserving, strong negotiations, proactive customer ...

SELIG PARKING

Claims Manager

Atlanta, GA · On-site

Review, investigate, and make determinations on all auto liability, general liability, and property damage claims submitted through the claims management database, based on evidence, policy, and ...

AAA Parking

Claims Manager

Atlanta, GA · On-site

Review, investigate, and make determinations on all auto liability, general liability, and property damage claims submitted through the claims management database, based on evidence, policy, and ...

Selig Parking

Claims Manager

Atlanta, GA · On-site

$95 - $130/hr

Review, investigate, and make determinations on all auto liability, general liability, and property damage claims submitted through the claims management database, based on evidence, policy, and ...

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All JobsAuto Damage JobsAuto Damage Jobs in Georgia

Auto Damage information

What does an auto damage adjuster do?

An auto damage adjuster is a professional who investigates insurance claims related to vehicle damage. They inspect damaged vehicles, assess the extent of the damage, estimate repair costs, and determine how much the insurance company should pay for the claim. Auto damage adjusters may work in the field, visiting repair shops and accident scenes, or in an office setting reviewing claims. Their goal is to ensure that claims are processed accurately and in accordance with policy terms.

What are the key skills and qualifications needed to thrive as an auto damage appraiser?

To thrive as an Auto Damage Appraiser, you need a solid understanding of automotive repair, estimating procedures, and insurance policies, often supported by relevant certifications or experience in collision repair or insurance. Proficiency with estimating software such as CCC ONE or Mitchell, as well as familiarity with digital imaging tools, is typically required. Strong attention to detail, effective communication, and negotiation skills help in accurately assessing damages and working with customers and repair shops. These competencies ensure accurate damage assessments, efficient claims processing, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by auto damage adjusters in the field, and how can they be managed?

Auto Damage adjusters often face challenges such as handling multiple claims simultaneously, assessing damages in varying weather or lighting conditions, and communicating effectively with policyholders, repair shops, and insurers. Managing these challenges requires strong time management, attention to detail, and clear communication skills. Many adjusters find that leveraging digital tools and maintaining organized documentation helps streamline the process and reduce errors, while ongoing training can help them stay up-to-date with the latest repair methods and insurance regulations.

What is the difference between Auto Damage vs Auto Appraiser?

AspectAuto DamageAuto Appraiser
CertificationsNone required, but industry certifications can be beneficialInsurance certifications like I-CAR or ASE often required
Work EnvironmentRepair shops, collision centers, insurance companiesInsurance companies, independent appraisal firms
Primary ResponsibilitiesAssessing vehicle damage, estimating repair costsInspecting vehicles, determining repair or total loss value

Auto Damage technicians focus on assessing vehicle damage and estimating repair costs, often working in repair shops or collision centers. Auto Appraisers evaluate vehicle condition for insurance claims, working mainly for insurance companies. While both roles require knowledge of vehicle damage, Auto Appraisers typically hold industry certifications and focus on valuation, whereas Auto Damage technicians concentrate on repair assessments.

Auto Damage jobs near you
Infographic showing various Auto Damage job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 21% Part Time, 8% Contract, and 3% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Auto Damage Claims Specialist

centralins

Alpharetta, GA • Hybrid

Full-time

Medical, Retirement

Re-posted 10 days ago

Job description

Location: Van Wert, OH; Dublin, OH; Waltham, MA; Alpharetta, GA 
Work Model: Hybrid 
Position type: Full time - salary 

We’re a team of employees passionate about delivering best-in-class customer service and driving innovation in claims management. Integrity, relationships, and excellence are at the heart of everything we do.

Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!

Make a Difference When Customers Need Us Most

At Central Insurance, we believe claims handling is more than resolving losses - it's about delivering peace of mind during challenging moments. Our Auto Damage Claims team combines technical expertise, innovation, and exceptional service to help customers navigate the unexpected with confidence. As an Auto Damage Claims Specialist, you'll play a critical role in investigating claims, solving complex problems, building strong relationships with policyholders and agents, and driving optimal outcomes that support both our customers and our company. If you're passionate about customer service, analytical thinking, and making a meaningful impact every day, we invite you to join our team.

Key Responsibilities of the Role  

  • Manages assigned Claims with hospitality, optimal claim outcomes, and efficiency throughout the life of the claim z
  • Investigates, evaluates, negotiates and settles assigned claims within authority limits
  • Assesses vehicle damages, including negotiates total loss settlements and working collaboratively with salvage team
  • Provides proactive hospitality by appropriately setting expectations, building rapport, and responding to requests timely 
  • Builds relationships and appropriately communicates with agency partners and internal stakeholders
  • Understands all applicable coverage forms; provides thorough and timely coverage analysis and communication 
  • Detects and mitigates fraud when investigating claim 
  • Conducts thorough and proactive claim investigations including utilization of ISO  
  • Executes on coverage documentation, use of Reservation of Rights, Non-Waivers, and coverage letters  
  • Completes liability determination and analysis
  • Sets accurate initial reserve in a timely manner and continually reviews in the context of ultimate probable exposure
  • Obtains, analyzes and evaluates damage documentation, implements appropriate control of rental/loss of use, and mitigates advanced charges.  
  • Maintains appropriate Loss Adjustment expense control and utilizes approved suppliers
  • Implements proper recognition, investigation, referral and communication regarding subrogation  
  • Reviews estimates 
  • Assists team development with subject matter expertise learning, onboarding assistance, and assists supervisor when needed
  • Completes training as needed 

Required Qualifications  

  • Ability to obtain and maintain all required state department of insurance adjusting licenses and CE’s within 90 days of employment
  • Bachelor’s degree and 1 year of related experience
  • Or Associates degree and 2 years of related experience
  • Or 3 years of related experience
  • Travel as needed 


Preferred Qualifications  

  • AINS or AIC designation(s)
  • Claims experience in both Personal Lines and Commercial Lines 

 
Knowledge, Skills, and Abilities  

  • Ability to professionally interact with our customers
  • Ability to investigate, gather facts and information, and analyze coverage
  • Understand the importance of capturing data
  • Possess an innovative and continuous improvement mindset
  • Possess a positive, professional, cooperative, and quality-conscious service attitude
  • Ability to work under pressure, deal with interpersonal conflict, and handle a heavy workload
  • Possesses analytical and problem-solving skills
  • Possesses verbal and written communication skills, including negotiation, presentation, and influence skills
  • Ability to understand Central Insurance’s policies and processes
  • Completes our AMD Claims Training Program
  • Possesses a change champion mindset to help facilitate the adoption of new tools and processes
  • Achieves optimal claims outcomes 
  • Complies with state regulatory/statutory requirements, corporate privacy and other claim policy requirements
  • Understands and utilizes various resources including technology and tools  
  • Ability to reach key performance metrics 

Total Rewards

Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits

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