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Auto Damage Jobs in Connecticut (NOW HIRING)

Allstate

Field Auto Adjuster - Connecticut

New Haven, CT · On-site

$49K - $64K/yr

The ideal candidate has at least one year of field auto damage estimating experience, strong customer service skills, and experience using industry estimating platforms such as CCC ONE or Mitchell.

Allstate

Field Auto Adjuster - Connecticut

West Hartford, CT · On-site

$50K - $65K/yr

The ideal candidate has at least one year of field auto damage estimating experience, strong customer service skills, and experience using industry estimating platforms such as CCC ONE or Mitchell.

Allstate

Field Auto Adjuster - Connecticut

New London, CT · On-site

$49K - $64K/yr

The ideal candidate has at least one year of field auto damage estimating experience, strong customer service skills, and experience using industry estimating platforms such as CCC ONE or Mitchell.

Allstate

Field Auto Adjuster - Connecticut

Hartford, CT · On-site

$49K - $65K/yr

The ideal candidate has at least one year of field auto damage estimating experience, strong customer service skills, and experience using industry estimating platforms such as CCC ONE or Mitchell.

Allstate

Field Auto Adjuster - Connecticut

Waterbury, CT

$50K - $65K/yr

The ideal candidate has at least one year of field auto damage estimating experience, strong customer service skills, and experience using industry estimating platforms such as CCC ONE or Mitchell.

Allstate

Field Auto Adjuster - Connecticut

New London, CT · On-site +1

$49K - $64K/yr

The ideal candidate has at least one year of field auto damage estimating experience, strong customer service skills, and experience using industry estimating platforms such as CCC ONE or Mitchell.

Allstate

Field Auto Appraiser - Danbury, CT

Danbury, CT · On-site +1

As a Field Auto Appraiser, you'll be at the forefront of our claims process-meeting customers where ... No two days are the same-whether you're evaluating damage on-site or collaborating with body shops ...

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Auto Damage information

See Connecticut salary details

$10

$26

$54

How much do auto damage jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for auto damage in Connecticut is $26.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $36.59 per hour, depending on experience, location, and employer.

What does an auto damage adjuster do?

An auto damage adjuster is a professional who investigates insurance claims related to vehicle damage. They inspect damaged vehicles, assess the extent of the damage, estimate repair costs, and determine how much the insurance company should pay for the claim. Auto damage adjusters may work in the field, visiting repair shops and accident scenes, or in an office setting reviewing claims. Their goal is to ensure that claims are processed accurately and in accordance with policy terms.

What are the key skills and qualifications needed to thrive as an Auto Damage Appraiser, and why are they important?

To thrive as an Auto Damage Appraiser, you need a solid understanding of automotive repair, estimating procedures, and insurance policies, often supported by relevant certifications or experience in collision repair or insurance. Proficiency with estimating software such as CCC ONE or Mitchell, as well as familiarity with digital imaging tools, is typically required. Strong attention to detail, effective communication, and negotiation skills help in accurately assessing damages and working with customers and repair shops. These competencies ensure accurate damage assessments, efficient claims processing, and high customer satisfaction in a fast-paced environment.

What is the difference between Auto Damage vs Auto Appraiser?

AspectAuto DamageAuto Appraiser
CertificationsNone required, but industry certifications can be beneficialInsurance certifications like I-CAR or ASE often required
Work EnvironmentRepair shops, collision centers, insurance companiesInsurance companies, independent appraisal firms
Primary ResponsibilitiesAssessing vehicle damage, estimating repair costsInspecting vehicles, determining repair or total loss value

Auto Damage technicians focus on assessing vehicle damage and estimating repair costs, often working in repair shops or collision centers. Auto Appraisers evaluate vehicle condition for insurance claims, working mainly for insurance companies. While both roles require knowledge of vehicle damage, Auto Appraisers typically hold industry certifications and focus on valuation, whereas Auto Damage technicians concentrate on repair assessments.

What are some common challenges faced by Auto Damage adjusters in the field, and how can they be managed?

Auto Damage adjusters often face challenges such as handling multiple claims simultaneously, assessing damages in varying weather or lighting conditions, and communicating effectively with policyholders, repair shops, and insurers. Managing these challenges requires strong time management, attention to detail, and clear communication skills. Many adjusters find that leveraging digital tools and maintaining organized documentation helps streamline the process and reduce errors, while ongoing training can help them stay up-to-date with the latest repair methods and insurance regulations.
Auto Damage jobs near you
Infographic showing various Auto Damage job openings in Connecticut as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,453 per year, or $26.7 per hour.

Auto Damage Appraiser Senior - Connecticut

Arbella Insurance Group

Farmington, CT • On-site

Full-time

Posted 28 days ago

Arbella Insurance rating

9.0

Company rating: 9.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

37th of 299 rated insurance

Job description

Why Arbella?
At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• On-site gym and fitness classes and one-on-one personal training
• On-site nurse, nutritional counseling, and mental health resources
• Full-service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and
more
• A company committed to community: volunteer opportunities, employee-led community efforts,
and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009!
Working independently inspects and prepares estimates for repair of 1st and 3rd party auto physical damage claims both in the field and at drive-in locations. Appraisal assignments will be of moderate to high complexity, inclusive of non-drivable, non-repairable vehicles and heavy equipment. Appraisers will prepare total loss evaluations, considering vehicle condition and research into market values. Collaborates with team to provide coverage and facilitate the timely completion of appraisals in keeping with customer experience and department expectations. Subject matter expert for claim team on repair disputes, repair facility charges and potential fraud. Mentors new appraisers, provides on-site Branch Claim Office guidance for claim staff and assists with the onboarding of new Claim employees.
Key Responsibilities:
  • Completes a thorough inspection of 1st and 3rd party vehicles for collision/comprehensive damage in accordance with Arbella guidelines with a high degree of accuracy.
  • Negotiates completed appraisals with repair facilities to obtain agreed repair cost. Inspect and authorize supplement repairs as necessary to ensure quality service and thorough repair of vehicle damage.
  • Completes re-inspections of repaired vehicles for repair compliance, in accordance with paid repair estimates.
  • Prepares accurate and timely estimates for the repair of vehicle damage. Estimates should include photographic/video documentation of the vehicle including the subject damage and any prior damage.
  • Effectively manages work assignments, including the scheduling of appointments with customers and repair facilities, ensuring that estimates are prepared timely, following vehicle inspection.
  • Identify potential fraud and inconsistencies between the loss description and the physical damage, alerting the Primary Claim owner of any concerns.
  • Provides the highest level of service and value to the customer, including flexibility in scheduling of appointments, returning telephone/email/text message inquiries timely and professionally.
  • Participates in a program of self-education through observing repair work and keeping abreast of new repair techniques and procedures.
  • Maintain strong intradepartmental collaborative/working relationships, professional and timely communication and responsiveness, with a focus on teamwork.
  • Act as a subject matter expert for claim professionals on repair timeframes, delays and reasonable repair facility charges. Spends time within BCO to provide appraiser presence, develop & build relationships.
  • Work with repair/towing facility to secure advance charges for non-repairable vehicles, completing vehicle pick-up request and notifying the relevant parties of the vehicles status.
  • Demonstrate flexibility in regional assignments, assists with overflow and volume fluctuations in adjacent workgroups, work days (Saturday) and demands associated with catastrophic (CAT) events.
  • Acts as mentor, providing guidance to newer/less experienced appraisers, acting as a resource, provides support and facilitates learning.
  • Performs other related duties as required.

Key Requirements
  • Education equivalent to an associate degree, or high school diploma supplemented by educational course work in auto or engine repair, or the equivalent in related work experience.
  • On the job/technical physical damage estimating experience 5+ years, with demonstrated industry/repair knowledge.
  • Demonstrates strong technical knowledge and skills consistent with requirements of the ADA position.
  • Demonstrates effective interpersonal communication skills, written and oral.
  • Proactively seeks opportunities to assist team/team members outside of assigned region or territory to meet business need and drive exception customer experience.
  • Maintains positive and professional working relationships with co-workers, peers and others within the organization. Demonstrate ability to collaborate effectively, maintain positive working relationships and work with others to achieve department goals.
  • Exhibits exceptional customer service, collaboration and time management skills.
  • Supports the development and learning for new appraisers, acting as a mentor and resource.
  • Maintains a customer focus, demonstrating flexibility to meet customer needs/expectations, leveraging technology and communication to provide an exceptional customer experience.
  • Demonstrates working knowledge of personal auto policy language and workflow/processes of an auto physical damage claim.
  • Successfully completes required in-house training, participates in on-site training at repair shops, and completes required industry training and certifications.
  • Maintains a valid driver's license (in good standing) and a current appraiser license.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $75,000 ($39.79 an hour) - $80,000 ($42.45 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
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