ZipRecruiter

Log In

1

Auto Claims Adjuster Trainee Jobs in Michigan (NOW HIRING)

CURE Auto Insurance

Claims Adjuster

Detroit, MI · On-site

$50K - $80K/yr

Claims Adjuster CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and ...

next page

Showing results 1-20

All JobsAuto Claims Adjuster JobsAuto Claims Adjuster Trainee JobsAuto Claims Adjuster Trainee Jobs in Michigan

Auto Claims Adjuster Trainee information

See Michigan salary details

$26.1K

$50.1K

$66.7K

How much do auto claims adjuster trainee jobs pay per year?

As of Sep 3, 2026, the average yearly pay for auto claims adjuster trainee in Michigan is $50,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $56,200.00 per year, depending on experience, location, and employer.

What does an auto claims adjuster trainee do?

An Auto Claims Adjuster Trainee is an entry-level professional who learns to investigate and evaluate car insurance claims. They work under the supervision of experienced adjusters to determine the extent of an insurer’s liability by gathering information, interviewing involved parties, and inspecting vehicle damages. Trainees are trained to interpret policy coverage, estimate repair costs, and negotiate settlements. This role involves both office work and field visits, and is designed to prepare individuals for a full claims adjuster position.

What types of training and mentorship can an auto claims adjuster trainee expect during their first year?

As an Auto Claims Adjuster Trainee, you will typically participate in a structured training program that combines classroom learning, online modules, and hands-on experience. Early on, you'll shadow experienced adjusters to observe claim investigations, customer interactions, and documentation processes. Many companies also assign mentors who provide ongoing guidance and feedback, helping you develop both technical knowledge and customer service skills. This supportive environment is designed to build your confidence and prepare you for independent case handling, with regular check-ins to track your progress.

What are the key skills and qualifications needed to thrive as an auto claims adjuster trainee, and why are they important?

To thrive as an Auto Claims Adjuster Trainee, you need a foundational understanding of insurance principles, strong analytical skills, and at least a high school diploma (with some employers preferring a bachelor's degree). Familiarity with claims management software, estimating tools like CCC One, and relevant insurance certifications (such as AIC) is often required. Excellent communication, negotiation, and organizational abilities help you interact effectively with customers and resolve claims efficiently. These skills are crucial for accurately assessing damages, ensuring customer satisfaction, and minimizing financial risk for the company.

What is the difference between Auto Claims Adjuster Trainee vs Auto Claims Adjuster?

AspectAuto Claims Adjuster TraineeAuto Claims Adjuster
CertificationsTypically required to have a valid driver’s license; some states may require licensing or certificationsRequires licensing or certifications, such as state adjuster licenses
Work EnvironmentTraining environment, often supervised, with on-the-job learningIndependent or team-based claims assessment in office or field settings
ExperienceEntry-level, with on-the-job training providedPrevious experience or licensing often required
Job ResponsibilitiesLearning claims processes, assisting senior adjusters, initial claim assessmentsEvaluating damages, negotiating settlements, finalizing claims

The main difference is that an Auto Claims Adjuster Trainee is in a learning phase, often supervised and gaining experience, while an Auto Claims Adjuster is a fully qualified professional responsible for handling claims independently.

What are the most commonly searched types of Auto Claims Adjuster jobs in Michigan?

The most popular types of Auto Claims Adjuster jobs in Michigan are:

What are popular job titles related to Auto Claims Adjuster Trainee jobs in Michigan?

For Auto Claims Adjuster Trainee jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Auto Claims Adjuster Trainee jobs in Michigan look for?

The top searched job categories for Auto Claims Adjuster Trainee jobs in Michigan are:

What cities in Michigan are hiring for Auto Claims Adjuster Trainee jobs?

Cities in Michigan with the most Auto Claims Adjuster Trainee job openings:

Auto Claims Adjuster Trainee jobs near you
Infographic showing various Auto Claims Adjuster Trainee job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,104 per year, or $24.1 per hour.

Auto PD - Adjuster Service Claims

The Hanover Insurance Group, Inc.

Itasca, IL • On-site

$55K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Hanover Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

170th of 315 rated insurance

Job description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Claims team is currently seeking an Auto PD Adjuster - Service Claims.
This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:
  • Worcester, MA
  • Richmond, VA
  • Syracuse, NY
  • Itasca, IL
  • Howell, MI

POSITION OVERVIEW:
The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third parties, as well as accurate input and management of claim data.
IN THIS ROLE, YOU WILL:
  • Manage a caseload of moderately complex service claims from intake through resolution.
  • Conduct thorough investigations, assess liability, and evaluate damages using established procedures.
  • Engage underwriting, legal, and stakeholders for comprehensive investigation and evaluation.
  • Identify and refer suspicious claims to the Special Investigation Unit.
  • Transfer risk to appropriate parties.
  • Maintain appropriate adjuster licenses and continuing education credits.
  • Handle claims within specific limits and authority; use discretion and independent judgment.
  • Set reserves and authorize payments within scope of authority.
  • Review and validate intake claims; conduct investigations and document findings.
  • Coordinate with stakeholders to resolve issues; adhere to claims processing procedures.
  • Utilize technology and data tools to enhance claims processing efficiency and accuracy.
  • Resolve claims with empathy and customer-centricity; prepare documentation and evidence.
  • Maintain detailed and compliant documentation of claim activities and communications.
  • May represent the company in mediations, arbitrations, and trials.
  • Participate in problem-solving discussions, and cross-functional coordination.
  • Handle sensitive communications professionally and translate complex information for diverse audiences.
  • Mentor entry-level adjusters and share best practices learned through training and experience.
  • Provide exceptional customer service; educate policyholders and ensure satisfaction.
  • Ensures Compliance with all licensing requirements.
  • Identify and assign subrogation potential appropriately; set up files to support successful recovery efforts

WHAT YOU NEED TO APPLY:
  • Associate degree required; bachelor's degree preferred or combination of education and experience.
  • Typically has 3-4 years of relevant Auto claim-handling experience.
  • Guidewire experience is a plus.
  • Proficient with basic computer navigation; ability to use basic software. systems/applications (Suite of MS Office Products) and use of the internet.
  • Knowledge of insurance products, processes, and relevant laws.
  • Learn and handle negotiations independently within authority, understand common tactics for moderately complex claim resolution.
  • Communicate clearly and empathetically across various channels.
  • Operate with decision-making latitude; adapt to changing situations.
  • Deliver difficult messages with clarity and professionalism.
  • Collaborate with team members and maintain constructive relationships.
  • Manage multiple tasks and deadlines with strong organizational skills.
  • Negotiate claims independently within authority limits.
  • Understand insurance principles, policies, procedures, and terminology.
  • Possess investigative skills and follow procedures and guidelines.

Core Capabilities:
  • Analytical Reasoning: The ability to identify problems, understand your impact, gather input and data, and develop an effective solution.
  • Customer Centricity: Makes customers/clients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains customer trust and respect; meets or exceeds customer expectations.
  • Digital Fluency: Effectively uses digital tools and technology appropriately to find, evaluate, create, and communicate information understands how to navigate digital platforms, use software applications, and leverage technology for productivity and communication purposes.
  • Persuasion and Influence: Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions; uses influencing strategies to gain genuine agreements; seeks to persuade rather than force solutions or impose decisions or regulations.
  • Professional Insurance Acumen: Demonstrates a deepening understanding of the insurance industry and the ability to apply specialized technical skills to address complex challenges, adapt to industry trends, and drive value for the organization.
  • Planning and Execution: Plans, prioritizes and manages resources and time effectively to achieve specific goals or deadlines.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
CAREER DEVELOPMENT:
It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.
Benefits include:
  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
  • Click here for the full list of Benefits

EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

What Hanover Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply