Aurora Operator Jobs (NOW HIRING)

WeHo, Los Angeles, USA

Compensation: $150,000 OTE ($100k base + $50k Uncapped Bonus with up to 2x Booster First-Year Earnings Tied to Performance)

Meaningful early equity

Intra-US relocation package available

Aurora is the AI-native Lifestyle Operating System for the world's highest performers.

A proactive, conversational lifestyle management product relied on by the world's top founders, athletes, and creatives to advise, execute, and manage their travel, dining, wellness, experiences, and gifting globally.

Over half our members use every single day, 95% every week, and in our first 6 months, member spend & engagement is outperforming industry benchmarks by 5.

Aurora is backed and chaired by Alex Macdonald, the most successful founder in this category, and has raised $12M from experienced operators and tier-1 investors.

Aurora is built in person from our offices in London, New York, and Los Angeles. The engineering team works from our London office in Belgravia, with flexible remote days.

You can find our recent launch video here.

Our core team of 20 is searching for a full-time Senior Lifestyle Strategist to join our Member Experience Team.

You will work directly with our Co-Founders, Founding Lifestyle & Travel Strategists, and Operators to shape and elevate Aurora's member experience, ensuring high-touch service across every aspect of our product.

Your role will be inherently international, blending local knowledge with transnational curation and operations.

This role reports directly to Aurora's Co-Founder & COO and has the potential to grow into a leadership position across Business Operations, Member Experience, and Growth.

This is an opportunity to play a central role in building an AI-enabled product powering the world's highest-impact individuals, combining the speed & accuracy of technology with the knowledge, curation, and network of domain experts & industry insiders.

We're a deeply committed team of tier-1 backed and exited operators united by our four core principles:

• We seek truth
• We are high-leverage
• We are owners
• We believe impossible is an attitude

Design a daily-use product placed directly in the hands of the world's most ambitious individuals and organizations - empowering them to compound their time, relationships, and global impact.

Work hands-on with a next-generation AI system redefining lifestyle management at the highest level, spanning context, recommendation, orchestration, and execution. Design an ultra-lightweight, ultra-high-leverage product experience that consistently wins the engagement, trust, and spend of the most powerful consumer cohort in history.

Play a foundational role in building the future of high-performance lifestyle management - a $100bn opportunity at the intersection of technology, luxury, and longevity.

Aurora was founded in 2024 by:

• Jonah Lowenstein, previously founder of a social e-commerce platform backed by Accel, 20VC, and the co-founder of Venmo
• Aurelius Zwick, won the UK's largest youth entrepreneurship competition at age 16
• Dmitry Ogurtsov, previously director of engineering at conversational AI company exited to ZoomInfo

Aurora is chaired by Alex Macdonald, founder of the world's most successful concierge - exited to Capital One for $300m.

To date, we've raised $12M from Tier-1 VCs and operators, including the founder of Cleo, Quadpay, early investors in Supercell and Deliveroo, the President of VistaJet, and tier-1 athletes including Kevin Love and Kyle Kuzma.

Requirements

• Work with our industry leading internal AI to manage and curate premium lifestyle experiences for members proactively & on-demand, ensuring recommendations seamlessly fits their personal parameters
• Manage relationships and secure reservations for premium experiences, dining, luxury goods, and wellness through our proprietary networks
• Anticipate the evolving needs of high-achieving individuals, proactively suggesting unique opportunities that enhance both their personal and professional lives
• Cultivate deep knowledge and inventory around the latest trends in luxury & bespoke services, products, and experiences to ensure Aurora stays ahead of member expectations
• Provide front of line insights and feedback to internal teams, including Product, Engineering, and Operations, to help improve Aurora's services and drive our AI improvements

• Fed up with using outdated systems and dealing with slow-moving bureaucracy in your current role, or wanting to scale your knowledge, network, and experience into a global digital platform, working alongside other ultra-high-performance, entrepreneurial lifestyle experts
• A consistent out-performer ideally (but not required) experience in relationship building & premium clientele advisory. Bonus if you have deep lifestyle knowledge & network on the West Coast
• You're a highly conscientious person who thrives in a fast-paced environment, capable of simultaneously managing and prioritizing multiple priorities across core lifestyle domains (e.g., dining, experiences, wellness, luxury goods) without compromising on quality
• A proactive problem-solver who anticipates and solves for client needs, constantly going above and beyond to personalize curations and create memorable experiences 
• A clear and concise communicator who can adapt messaging to different audiences, effectively set expectations, and maintain engagement and trust.
• You have a strong passion for:
• Engaging with the premium lifestyle ecosystem, including services, products, and brands
• Holistic well-being and integrating longevity, personal growth, and self-discovery into experiences

Benefits

1. Competitive salary + performance-based bonus.
2. Founding stock options package on the ground floor of a $10bn+ opportunity.
3. Lifestyle access perks at exclusive events and Aurora services.
4. Whoop or Oura Ring on us.
5. $2,000 annual education budget.
6. Whatever tech you need to do your best work.
7. Generous parental leave.
8. Comprehensive health benefits, with 90% coverage including dental and vision.