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Audio Visual Customer Service Representative Jobs

Compass Group

AUDIO VISUAL TECHNICIAN

Mclean, VA · On-site

$40/hr

Provides technical assistance for all meetings and customers that require tech services for their ... Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and ...

INSPIRE

Audio Visual Technician

Addison, TX · On-site

Professionally represent INSPIRE and follow grooming and attire policies in place * Continue our ... Strong customer service and overall communication skills * You can lift at least 50 pounds on your ...

INSPIRE

Audio Visual Technician

Addison, TX

Professionally represent INSPIRE and follow grooming and attire policies in place * Continue our ... Strong customer service and overall communication skills * You can lift at least 50 pounds on your ...

1872 Consulting

Audio Visual Analyst

Boston, MA · On-site

Job Summary : 1872 Consulting is seeking an Audio Visual Analyst to join their team. The role ... Services group for all meeting related requests and requirements. • Train on-site Information ...

HomeTroniX

Be Seen First

Audio Visual Technician

Jonesboro, AR · On-site

$18 - $23/hr

Conduct field service visits to diagnose and resolve technical problems on-site. * Collaborate with ... customers/sales team to understand specific needs for each job. * Maintain track of inventory used ...

OWA

Audio Visual Admin

Foley, AL · On-site

$65K/yr

Provide outstanding guest and team member service while performing the assigned duties, including ... Manage Audio-Visual Technician * Other duties and responsibilities as assigned QUALIFICATIONS

AEG

Audio Visual Technician

Laredo, TX · On-site

We deliver a fully integrated solution of premium services that keeps our partners front and center ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Live Events

A/V Technician

Atlanta, GA · On-site

$27 - $30/hr

Our full-service team delivers stage lighting, professional audio, LED video walls, and rigging for ... Role Responsibilities The following duties represent the primary responsibilities of the role. This ...

ASM Global

Audio Visual Technician

Laredo, TX

We deliver a fully integrated solution of premium services that keeps our partners front and center ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Audio Visual Customer Service Representative information

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How much do audio visual customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for audio visual customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Audio Visual Customer Service Representative jobs?

For Audio Visual Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Audio Visual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

AUDIO VISUAL TECHNICIAN

Mclean, VA • On-site

Compass Group
Catering • 10K+ employees
Learn more about Compass Groupexternal

$40/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Provides technical assistance for meetings and events requiring AV support.

  • Reviews customer requests and provides equipment or assistance as needed.

  • Performs equipment maintenance, setup, and troubleshooting to ensure AV systems are operational.

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

352nd of 501 rated business services

Job description

  • We are hiring immediately for an on call AUDIO VISUAL TECHNICIAN position.
  • Location: FIRSTWAVE ON-CALL - 1600 Capital One Drive, Mclean, VA 22102 Note: online applications accepted only.
  • Schedule: On call schedule. Shift will be based on needs. More details upon interview.
  • Requirement: AV and Event Support experience preferred.
    *Internal Employee Referral Bonus Available
  • Pay Range: $30.00 per hour to $40.00 per hour

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1548032.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500.
Job Summary
Summary: Ensures that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs.
Essential Duties and Responsibilities:
  • Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary. Also responsible for gathering information from email and phone communications and distributing to the assigned contact.
  • Provides problem escalation support and issue resolution. Follows-up on service challenges and works with the manager to take corrective action.
  • Provides technical assistance for all meetings and customers that require tech services for their events.
  • Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
  • Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database.
  • Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.
  • Reviews operation of equipment with customer and ensures that the customer is comfortable with its operation.
  • Offers assistance in operation of equipment and helps solve problems if customer is unsure of requirements.
  • Educates the staff and customers on the basics of all AV equipment in the facility.
  • Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms.
  • Communicates with co-workers and service partners to ensure updated information is shared.
  • Assists with conference room set-ups, break downs and any other areas where assistance is needed.
  • Keeps the A/V storerooms organized and well managed.
  • Performs other duties as assigned.

Qualifications:
  • Minimum of one year of experience supporting audio visual for events.
  • Proficient computer skills and knowledge of office technology/equipment.
  • Excellent written and verbal communication skills.

Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Eurest maintains a drug-free workplace.
Req ID: 1548032
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