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Audio Support Engineer Jobs in Georgia (NOW HIRING)

Dolby

Sr. Foundational Audio AI Researcher

Atlanta, GA · On-site

... support where, when, and how you do your best work. The Advanced Technology Group (ATG) is the ... engineering, such as AI/ML, algorithms, digital signal processing, audio engineering, image ...

Dolby

Senior Audio AI Researcher

Atlanta, GA

$88K - $120K/yr

... support where, when, and how you do your best work. The Advanced Technology Group (ATG) is the ... engineering, such as AI/ML, algorithms, digital signal processing, audio engineering, image ...

Dolby

Senior Audio AI Researcher

Atlanta, GA · On-site

$88K - $120K/yr

... support where, when, and how you do your best work. The Advanced Technology Group (ATG) is the ... engineering, such as AI/ML, algorithms, digital signal processing, audio engineering, image ...

Sirius XM Radio

Staff Python Engineer

Atlanta, GA · On-site

... ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on ... Our Ad Sales Engineering organization builds the technical backbone that enables advertisers to ...

Ford Audio-Video Systems

Be Seen First

Commercial AV Project Manager

Norcross, GA · On-site

$66K - $88K/yr

Support the pre-sale phase by providing estimation reviews, whether through direct sales ... Hands-on experience in construction, A/V, or engineering. * Strong skills in leadership ...

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Audio Support Engineer information

What is an audio support engineer?

Audio Support Engineers are technical professionals responsible for installing, maintaining, and troubleshooting audio equipment and systems. They work with hardware such as microphones, speakers, mixers, and audio interfaces, ensuring high-quality sound in various environments like live events, studios, and broadcast settings. These engineers also provide customer support, resolve technical issues, and may train others on proper audio equipment usage. Their role is essential for smooth audio operations in both live and recorded settings.

What are the key skills and qualifications needed to thrive as an audio support engineer?

To thrive as an Audio Support Engineer, you need a solid understanding of audio signal flow, troubleshooting techniques, and typically a degree or certification in audio engineering or a related field. Familiarity with digital audio workstations (DAWs), audio networking protocols, and hardware like mixers and amplifiers is often required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting clients and resolving technical issues. These skills ensure reliable audio system performance, timely support, and high client satisfaction in professional audio environments.

How does an audio support engineer typically collaborate with other teams during live events or broadcasts?

Audio Support Engineers play a crucial role in live events by working closely with production teams, IT specialists, and technical directors to ensure seamless audio delivery. They are often responsible for setting up, testing, and troubleshooting audio equipment before and during events, and must communicate effectively with other departments to address any unexpected issues quickly. Collaboration is key, as they may need to adjust audio settings based on feedback from the production team or coordinate with video engineers to maintain synchronization. This teamwork ensures high-quality audio experiences for both performers and audiences.

What is the difference between Audio Support Engineer vs Audio Technician?

AspectAudio Support EngineerAudio Technician
CredentialsTypically requires a degree in audio engineering or related field, certifications like CTS or CEDIAOften has technical training or certification in audio systems, but less formal education required
Work EnvironmentSupports live events, broadcast, or corporate settings; provides technical assistance and troubleshootingWorks on installing, maintaining, and repairing audio equipment in studios, venues, or installations
Industry UsageCommonly employed in broadcasting, live events, and corporate AV setupsPrimarily found in recording studios, concert venues, and AV installation companies

While both roles involve working with audio equipment, the Audio Support Engineer focuses on technical support, troubleshooting, and system optimization, often in live or broadcast environments. The Audio Technician typically handles installation, maintenance, and repair of audio systems. Both roles require technical knowledge, but the Engineer role usually demands more advanced certifications and a broader understanding of audio systems.

What cities in Georgia are hiring for Audio Support Engineer jobs?

Cities in Georgia with the most Audio Support Engineer job openings:

A/V Design, Quality Assurance, and Support Lead

Decatur, GA • On-site

Acuity Brands, Inc.
Electrical Equipment, Appliance, and Component Manufacturing • 10K+ employees
Learn more about Acuity Brands, Inc.external

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Acuity Brands rating

5.4

Company rating: 5.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.

Work location:

  • This position requires on-site presence in Atlanta and Decatur.
Job Summary

The Audiovisual Engineer will provide day-to-day support, monitoring, maintenance, and utilization of Q-SYS and Microsoft Teams Room integrated collaboration systems in Acuity's Midtown Atlanta and Decatur, GA offices. This role will also, in an ongoing capacity, support local area site surveys, system design, coordination of installation activities, system commissioning, troubleshooting, documentation, pre-release testing, and end user training. Must be comfortable in a public and private facing, fast paced, and dynamic corporate executive environment.

 Domestic and international travel will be a regular but not constant aspect of this role.

Key Tasks & Responsibilities (Essential Functions)

Responsible for day-to-day operation of Q-SYS and Microsoft Teams Room integrated collaboration systems. Be the primary lead and point of contact for end-user needs and concerns. Make determinations and provide direct support to AYI  staff and guests. Represent AV, as delegated, in meetings involving both internal and external customers, partners, and stakeholders. Collaborate with the rest of the AV, IT, Facilities, and Associate Experience teams to ensure best in class user experiences. 

-    Responsible for day-to-day operations, maintenance, and performance of AV systems 
-    Responsible for day-to-day AV and MTR incident response
-    Enhance the reliability of our environment, ensuring continual improvement of existing and future deployments
-    Support in-situ re-release testing of software and hardware products
-    Provide training and technical support to end-users to maximize utilization of AV systems

Supporting the Manager of AV & Collaboration in gathering voice of the customer input and feedback, conducting site surveys, participating in system design, coordinating installation activities, participating in system commissioning, troubleshooting and documenting system issues and escalating unresolvable issues in a prompt fashion.

  • Help document, maintain and promote a best-in-class AV & conference room environment
  • Collaborate with diverse teams to ensure daily tracking, monitoring, and reporting of conference room and AV environments
  • Assist as an AV & IT project member for conference room deployments and upgrades
  • Manage relationships with vendors and contractors to ensure timely delivery of AV equipment and services

Providing scheduled and ad-hoc support, per above sections, to other Southern California area facilities on an as-needed basis. This would include occasional travel to the Corona, Ontario, and San Luis Obispo offices.

  • Provide hands-on operational support in the running of AV events both on-site/in-person and virtually, including the usage of any audio, video, or AV equipment used in the operation of the event
  • Assist as an AV & IT project member for conference room deployments and upgrades
Skills and Minimum Experience Required
  • Bachelor's Degree in a technical/engineering discipline, or equivalent experience
  • Avixa CTS, CTS-D/I Preferred
  • Q-SYS Level 1 Certified, Level 2 preferred
  • Dante Level 1 Certified, Level 2 preferred
  • 5+ Years experience in the AV Industry with emphasis in systems operation, maintenance, and design
  • 3+ Years Installation and Commissioning Exeprience with Q-SYS systems or similar
  • 1+ years supporting Microsoft Teams Room systems or similar
  • In-Depth understanding of audio, video, and control principles and practices
  • Understanding of standard networking protocols and best practices
  • Strong understanding of and experience with collaboration platforms and products
  • Proven Success in working cross-functionally both internally and externally
  • Strong verbal skills with consultative professional business acumen
  • Proficient writing skills
  • Creative thinker; comfortable with ambiguity
Physical Requirements
  • Light work
Travel Requirements
  • 1-20%

QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is $73,000  to $119,000. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here.

We value diversity and are an equal opportunity employer.  All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. 

Please click here and here for more information.

Accommodation for Applicants with Disabilities:  As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922-9000, select option 4.  Please clearly indicate what type of accommodation you are requesting and for what requisition. 

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc.  mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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