Job Title: IBM Watson Developer
Location: Hartford, CT (Onsite )
Duration: Long-term
Contract Type-#W2
Interview: 2 rounds (face-to-face)
Position Summary
In this role, you will architect, implement, and optimize rich conversational flows using IBMโs Conversational AI stack, while integrating enterprise data sources to deliver context-aware, trustworthy responses. Youโll collaborate with product, UI/UX, and backend teams to define requirements, influence features, and ensure scalable, user-centric solutions.
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Key Responsibilities
- Ability to design and develop AI conversations with responses coming from outside APIs via cloud function or integration with other systems.
- Applying clean coding skills and best practices.
- Collaborating with user interface designers and backend application integration teams to understand the mechanisms through which the conversational AI solution will be used and what is needed to fulfil intents.
- Collaborating with teams and other developers to design, develop, test, deploy and maintain a chatbot.
- Troubleshoot bots, debug, and deploy chatbots on various channels (voice/chat).
- Leveraging AI, NLP Technologies and cognitive machine learning to develop chatbot applications.
- Integrate chatbot solutions with multiple platforms.
- Enhancing user effectiveness of the conversational agents with the help of advanced technologies.
- Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities.
- Tuning and enhancing Speech to Text models.
Required Qualifications
- 8+ years software delivery experience
- 3+ years of Chatbot development experience with IBM WatsonX Orchestrate, or any other similar chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai)
- 3+ years training and improving intent recognition by curating the appropriate training data sets
- 3+ years applying Conversational AI best practices (e.g. NLP and training data best practices)
- 1+ years of experience in CICD, Git, unit-testing and source code management
- 1+ years of knowledge ofย cloud developmentย and deployment principles
- 1+ years of Backend (server-side) development experience inย Java, Node.js, or Python
- 1+ years of multi-language experience inย JavaScript/Typescript
- 1+ years of working in anย Agile environment, with knowledge in DevOps approaches, end-to-end software development processes and business requirements
Preferred Qualifications:
- Prior work withย IBM Watson Speech-to-Text, Watson Discovery, or similar voice processing and information retrieval technologies.
- Familiarity withย SSML (Speech Synthesis Markup Language)ย tagging for TTS refinement
- Experience integrating unstructured data sources (e.g., document searching using semantic embeddings) with conversational agents
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Education:
- Bachelorโs degree in Computer Science, Engineering, or related field, or equivalent experience required.