VP, Customer Engagement
Reston, VA · Hybrid
We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers ... related fields. Proven success leading large-scale customer organizations and transformational ...
VP, Customer Engagement
Reston, VA · Hybrid
We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers ... related fields. Proven success leading large-scale customer organizations and transformational ...
Supervisor, Materials
Richmond, VA · On-site
Work in conjunction with various parties such as business development, field support, and customer service to handle complaints and ensure support plans are in place to maintain long-term customer ...
Supervisor, Materials
Richmond, VA · On-site
Work in conjunction with various parties such as business development, field support, and customer service to handle complaints and ensure support plans are in place to maintain long-term customer ...
We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers ... Master's Degree in related field * Professional certifications such as CPCU, FCAS, or ASA
We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers ... Master's Degree in related field * Professional certifications such as CPCU, FCAS, or ASA
Actuary & Underwriting Lead
Reston, VA · On-site
We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers ... Master's Degree in related field * Professional certifications such as CPCU, FCAS, or ASA
Actuary & Underwriting Lead
Reston, VA · On-site
We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers ... Master's Degree in related field * Professional certifications such as CPCU, FCAS, or ASA
Audi Field information
See Virginia salary details
$10.99 - $14.26
5% of jobs
$14.26 - $17.53
13% of jobs
$19.11 is the 25th percentile. Wages below this are outliers.
$17.53 - $20.81
15% of jobs
$20.81 - $24.08
12% of jobs
The median wage is $25.72 / hr.
$24.08 - $27.35
12% of jobs
$27.35 - $30.63
15% of jobs
$32.02 is the 75th percentile. Wages above this are outliers.
$30.63 - $33.90
11% of jobs
$33.90 - $37.17
8% of jobs
$37.17 - $40.44
5% of jobs
$40.44 - $43.72
3% of jobs
$43.72 - $46.99
2% of jobs
$10
$27
$46
How much do audi field jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for audi field in Virginia is $27.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $32.96 per hour, depending on experience, location, and employer.
What is Audi Field?
Audi Field is a state-of-the-art soccer-specific stadium located in Washington, D.C. It serves as the home stadium for D.C. United, a Major League Soccer (MLS) team, and hosts various other sporting events, concerts, and community activities. Opened in 2018, the venue features modern amenities, premium seating options, and a capacity of around 20,000 spectators. The stadium is known for its vibrant atmosphere and is easily accessible by public transportation.
What are some common responsibilities for employees working at Audi Field on event days?
Employees at Audi Field on event days typically handle a variety of tasks depending on their specific role, such as guest services, security, concessions, ticketing, or facility operations. Common duties include assisting patrons with directions, ensuring safety protocols are followed, providing excellent customer service, and supporting the setup or breakdown of event spaces. Teamwork is essential, as staff often collaborate with colleagues from different departments to ensure a smooth and enjoyable experience for guests. Flexibility and the ability to adapt to fast-paced environments are highly valued in these positions.
What are the key skills and qualifications needed to thrive as a stadium operations manager at Audi Field, and why are they important?
To thrive as a Stadium Operations Manager at Audi Field, you need expertise in facility management, event coordination, and knowledge of safety protocols, typically supported by a degree in sports management or a related field. Familiarity with building management systems, ticketing platforms, and compliance certifications like OSHA are commonly required. Strong leadership, problem-solving, and communication skills help ensure smooth operations and effective team management. These skills are essential for delivering safe, seamless, and memorable experiences for guests, staff, and event organizers.
What is the difference between Audi Field vs Event Coordinator?
| Aspect | Audi Field | Event Coordinator |
|---|---|---|
| Primary Role | Managing stadium operations and event logistics at Audi Field | Planning, organizing, and executing events at various venues |
| Work Environment | Sports stadiums, large-scale venues | Multiple venues, diverse settings |
| Required Skills | Event management, operations, customer service | Organization, communication, multitasking |
| Certifications | Event management certifications often preferred | Event planning certifications beneficial |
While Audi Field staff focus on stadium-specific operations, event coordinators handle a wide range of events across different venues. Both roles require strong organizational skills and event management knowledge, but Audi Field roles are specialized for sports and large-scale stadium events.
What are popular job titles related to Audi Field jobs in Virginia?
For Audi Field jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Audi Field jobs in Virginia look for?
The top searched job categories for Audi Field jobs in Virginia are:
What cities in Virginia are hiring for Audi Field jobs?
Cities in Virginia with the most Audi Field job openings:
Full-time
Posted 14 days ago
Job description
Volkswagen Financial Services, a wholly-owned subsidiary of Volkswagen Group, is the trusted key to mobility for its brand partners. We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers, specializing in providing accessible mobility solutions for its Customers. The company's offerings include Retail Leasing, Retail Financing, Commercial Financing for new and used vehicles, and End-of-Term vehicle disposition.
Brief Role Description
Why Volkswagen Financial Services?
This is a unique opportunity to shape the customer experience strategy for one of the world's most recognized automotive and mobility brands. You will lead a critical organization at the intersection of customer experience, digital innovation, and operational excellence while helping define how customers engage with Volkswagen Financial Services across North America.
If you're a strategic leader who is passionate about creating exceptional customer experiences and building high-performing teams, we'd love to hear from you.
This position is Career Level 33L and located in Reston, VA or Libertyville, IL with a Role Classification of Hybrid.
Role Summary
Lead the Future of Customer Engagement
Volkswagen Financial Services is seeking an experienced and customer-focused executive to lead Customer Engagement across the United States and Canada.
Reporting directly to the President & CEO, the Vice President, Customer Engagement will define and execute the strategy for customer and dealer engagement across the financial services lifecycle. This leader will oversee customer-facing operations, digital engagement, customer experience, process optimization, and organizational performance, helping to strengthen customer loyalty and drive long-term business success.
Responsibilities within this Role
Shape Customer Experience Strategy
Serve as the voice of the customer, ensuring customer needs remain at the center of business decisions.
Develop and execute customer engagement strategies that enhance satisfaction, loyalty, and business performance.
Partner with senior leadership and brand stakeholders to advance innovative, multi-channel customer experiences.
Lead transformation initiatives that leverage technology, analytics, and process improvement to deliver exceptional outcomes.
Lead a High-Performing Organization
Inspire and develop leaders across a large, geographically dispersed organization.
Foster a culture of customer centricity, accountability, collaboration, and continuous improvement.
Build leadership capability through coaching, talent development, and succession planning.
Drive organizational effectiveness while supporting employee engagement and growth.
Deliver Operational Excellence
Oversee customer and dealer service delivery across the United States and Canada.
Lead the optimization of customer interaction channels across digital and traditional platforms.
Establish and monitor key performance indicators that drive customer satisfaction, operational efficiency, and business results.
Partner with technology, operations, and business leaders to successfully deliver strategic initiatives and enhancements.
Manage key vendor relationships that support service excellence and operational effectiveness.
Drive Business Performance
Lead planning, budgeting, and overall performance for the Customer Engagement organization.
Champion continuous improvement efforts that enhance productivity, scalability, and customer outcomes.
Represent Customer Engagement with executive leadership and key internal and external stakeholders.
Qualification Requirements
Experience
15+ years of progressive leadership experience in customer engagement, customer operations, customer experience, digital strategy, or related fields.
Proven success leading large-scale customer organizations and transformational initiatives.
Experience overseeing customer-facing digital channels, including web and mobile experiences.
Strong background in customer service operations, process optimization, and business performance improvement.
Experience leading large, geographically distributed teams in complex business environments.
Experience working in Agile environments and leading digital delivery organizations.
10+ years of leadership experience:
Leadership of large (300+), geographically diverse teams, including coaching and employee development
Leadership experience in Agile working environments
Experience leading Digital Strategy & Delivery teams
$100MM+ budget development and control
Leadership & Business Acumen
Strategic thinker with the ability to translate vision into measurable results.
Strong executive presence and communication skills.
Proven ability to influence and build alignment across diverse stakeholder groups.
Analytical, data-driven decision maker with strong problem-solving capabilities.
Passion for developing talent and building high-performing teams.
Strong financial and business management skills.
Education
Bachelor's degree required.
MBA preferred.
Work Environment
Hybrid work model.
Approximately 25-30% travel.
#LI-MT1
#LI-Hybrid
Volkswagen Financial Services is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.
This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.
This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.