This is the core belief that has guided Burberry since it was founded in 1856 and is central to how ... ATV & AUR) Service targets (Guest Experience, Net promoter score) New client acquisition ...
This is the core belief that has guided Burberry since it was founded in 1856 and is central to how ... ATV & AUR) Service targets (Guest Experience, Net promoter score) New client acquisition ...
Client Advisor
Scottsdale, AZ · On-site
This is the core belief that has guided Burberry since it was founded in 1856 and is central to how ... ATV & AUR) Service targets (Guest Experience, Net promoter score) New client acquisition ...
Client Advisor
Scottsdale, AZ · On-site
This is the core belief that has guided Burberry since it was founded in 1856 and is central to how ... ATV & AUR) Service targets (Guest Experience, Net promoter score) New client acquisition ...
Client Advisor
Scottsdale, AZ · On-site
This is the core belief that has guided Burberry since it was founded in 1856 and is central to how ... ATV & AUR) Service targets (Guest Experience, Net promoter score) New client acquisition ...
Client Advisor
Scottsdale, AZ · On-site
This is the core belief that has guided Burberry since it was founded in 1856 and is central to how ... ATV & AUR) Service targets (Guest Experience, Net promoter score) New client acquisition ...
Atv Guide information
See Arizona salary details
$7.17 - $9.90
16% of jobs
$9.90 - $12.63
9% of jobs
$12.70 is the 25th percentile. Wages below this are outliers.
$12.63 - $15.35
20% of jobs
The median wage is $15.77 / hr.
$15.35 - $18.08
35% of jobs
$18.08 - $20.81
4% of jobs
$20.81 - $23.54
3% of jobs
$23.54 - $26.27
3% of jobs
$26.27 - $29
1% of jobs
$29 - $31.73
1% of jobs
$31.73 - $34.46
3% of jobs
$34.46 - $37.19
4% of jobs
$7
$18
$37
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What is an ATV guide?
An ATV Guide leads guided tours on all-terrain vehicles, ensuring guests have a safe and enjoyable experience while exploring trails and outdoor landscapes. They provide instructions on ATV operation, enforce safety rules, and share knowledge about the local environment. The role typically requires strong communication skills, a passion for outdoor adventure, and experience handling ATVs in various terrains.
What does an ATV guide do?
A typical day for an ATV Guide often starts with inspecting and preparing ATV vehicles, checking equipment, and reviewing the day's tour schedule. Guides greet guests, provide safety briefings, and lead groups along designated trails, pointing out interesting landmarks and ensuring group safety throughout the excursion. They may also handle minor vehicle issues, answer guest questions, and respond to emergencies if needed. The work environment is primarily outdoors and can involve variable weather and terrain, making adaptability and quick problem-solving valuable assets for those considering this role.
What are the key skills and qualifications needed to thrive in the ATV guide position, and why are they important?
To thrive as an ATV Guide, you need a solid understanding of ATV operation and maintenance, local terrain navigation, and basic first aid, often supported by relevant certifications such as CPR or wilderness safety. Familiarity with GPS navigation systems, two-way radios, and booking or scheduling software is commonly required. Excellent communication, leadership, and customer service skills help guides deliver engaging and safe experiences to diverse groups. These abilities are essential for ensuring client safety and satisfaction while adapting to dynamic and potentially challenging outdoor environments.
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Client Advisor (Scottsdale, Arizona (US-AZ), US)
Scottsdale, AZ • On-site
Full-time
Re-posted 7 days ago
Burberry rating
7.9
Based on 8 frontline employees who took The Breakroom Quiz
Job description
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
MEASURES OF SUCCESS
Individual sales performance and KPI's (Appointments, UPT, ATV & AUR)
Service targets (Guest Experience, Net promoter score)
New client acquisition (conversion and retention)
Number of appointments held on a monthly basis
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posting Notes: USA || Arizona (US-AZ) || Scottsdale || RETAIL OFFLINE || MAINLINE || n/a ||