ZipRecruiter

Log In

1

Atm Operations Analyst Jobs in Virginia (NOW HIRING)

Collabera

Help Desk Analyst

Ashburn, VA · On-site

$21 - $28.75/hr

... Analysts, the global advisor on contingent work, for four consecutive years. Position Details ... Answer incoming calls on the Online Payment Giant Operation Command Center toll free number for ATM ...

GardaWorld

Operations Manager - Transportation

Hampton, VA · On-site

$65K - $80K/yr

... ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the ... Must have P&L management experience and ability to prepare and analyze key financial data reports.

next page

Showing results 1-20

All JobsAtm Operations Analyst JobsAtm Operations Analyst Jobs in Virginia

Atm Operations Analyst information

What does an ATM Operations Analyst do?

An ATM Operations Analyst is responsible for overseeing the daily operations and performance of Automated Teller Machines (ATMs) for a bank or financial institution. Their duties typically include monitoring ATM networks, troubleshooting technical issues, reconciling cash balances, analyzing transaction data, and ensuring compliance with security protocols. They work closely with vendors, maintenance teams, and internal departments to ensure ATMs are functioning efficiently and securely. The role requires strong analytical skills, attention to detail, and knowledge of banking regulations related to ATM operations.

What are some common challenges faced by an ATM Operations Analyst, and how can they be managed effectively?

ATM Operations Analysts often deal with challenges such as ensuring timely cash replenishment, minimizing machine downtime, and resolving technical or transaction errors quickly. To manage these issues, analysts must coordinate closely with vendors, maintenance teams, and financial institutions, utilizing monitoring software and real-time data to detect and address problems proactively. Effective communication and strong problem-solving skills are essential for prioritizing tasks and maintaining customer satisfaction, especially during high-traffic periods or technical outages.

What are the key skills and qualifications needed to thrive as an ATM Operations Analyst, and why are they important?

To thrive as an ATM Operations Analyst, you need strong analytical abilities, attention to detail, and a background in finance, business, or IT, often supported by a relevant degree. Familiarity with ATM management software, transaction monitoring systems, and regulatory compliance tools is typically required. Excellent problem-solving, communication, and organizational skills help you efficiently address operational issues and collaborate across departments. These skills ensure smooth ATM operations, minimize downtime, and maintain security and compliance standards within financial institutions.

What is the difference between Atm Operations Analyst vs ATM Technician?

AspectAtm Operations AnalystATM Technician
Primary RoleAnalyzes ATM performance, manages operations, and ensures complianceInstalls, maintains, and repairs ATM machines
Required SkillsData analysis, operational knowledge, banking regulationsTechnical skills, troubleshooting, hardware repair
Work EnvironmentOffice setting, banking environment, some field workField work, on-site repairs, technical troubleshooting
CertificationsRelevant banking or operations certifications often preferredTechnical certifications, hardware repair training

The Atm Operations Analyst focuses on monitoring and managing ATM performance and compliance, often working in an office environment. In contrast, the ATM Technician handles the physical installation and repair of ATMs in the field. Both roles are essential in the ATM industry but differ in daily tasks and skill sets.

Is an ATM Operations Analyst entry-level?

An ATM Operations Analyst role is often considered entry-level, especially for candidates with basic knowledge of banking operations, cash management, and technical troubleshooting. However, some positions may require prior experience or specialized skills such as familiarity with ATM software or certifications. Advancement typically involves gaining experience and developing technical expertise in banking systems and ATM networks.

What does an Atm Operations Analyst at a bank do?

An ATM Operations Analyst at a bank is responsible for managing and monitoring automated teller machine (ATM) networks, ensuring their proper functioning, security, and availability. They analyze transaction data, troubleshoot technical issues, coordinate maintenance, and implement updates or security measures to minimize downtime and prevent fraud. Strong technical skills, knowledge of banking systems, and attention to detail are essential for this role.

What cities in Virginia are hiring for Atm Operations Analyst jobs?

Cities in Virginia with the most Atm Operations Analyst job openings:

Infographic showing various Atm Operations Analyst job openings in Virginia as of June 2026, with employment types broken down into 73% Full Time, 2% Part Time, 20% Contract, and 5% Nights. Highlights an 83% Physical, 6% Hybrid, and 11% Remote job distribution.

IT Operator (ATM Operations)

Merrifield, VA • On-site

NAVA Software Solutions
IT Services • 51 - 200 employees
Learn more about NAVA Software Solutionsexternal

Contractor

Re-posted 9 days ago

Job description

NAVA Software solutions is looking for an IT Operator (ATM operations)
Details:
IT Operator (ATM Operations)
Location : Merrifield,VA
Duration: 12 Months Contract
Hours: 12 hour rotation, includes weekends and holidays
Responsibilities.
  • Manage ATM enterprise to ensure optimum performance and availability.
  • Monitor ATMs using related consoles or dashboards to confirm machine performance
  • Detect, isolate, record, escalate and resolve ATM operational issues, incidents and outages
  • Create and update incident and service tickets using ESQ Operations Bridge, NCR @YourService and Branch & ATM Status Page
  • Collaborate with internal teams and/or vendor to resolve ATM enterprise system outages in accordance with established policies and procedures
  • Dispatch services for ATM component failures and outages; update incident tickets with resolution
  • Perform and document results of security related tests and provide reports
  • Create and update Branch and ATM status page for near real-time faults and outages

Qualifications - All required unless otherwise noted
  • 1-2 years of ATM and/or network monitoring experience
  • Effective Customer Service and/or Call Center communication skills
  • Ability to respond quickly and accurately in high pressure situations
  • Ability to effectively manage tasks and job duties with shifting priorities
  • Ability to document and apply policies, standards and procedures
  • Exposure to validating system availability and performance
  • Working knowledge of enterprise systems, terminal knowledge and IT terminology
  • Research, analytical, and problem-solving skills
  • Effective verbal and written communication skills
  • Effective skill exercising initiative and using good judgment to make sound decisions
  • Effective skill in producing desired results and achieving goals and objectives
  • Effective skill supporting a global 24/7/365, member/customer focused services operation
  • Working knowledge of ATM and enterprise system monitoring tools a plus
  • Ability to work independently and as part of a team
  • Other duties as assigned
NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

Facebook

View All NAVA Software Solutions Jobs

Apply